Body Freedom Urban Day Spa Retreat
| 392 Clarendon Street, South Melbourne |
5 oranları
6.80/10.00 |
|
+61 3 9696 4584 |
|
Body Freedom Urban Day Spa Retreat haritada
değerlendirme
Sohpie Brown (24.10.2017 01:41)
I purchased a gift voucher for my mother in law for a massage and facial and spent $170. Unfortunately she became very unwell and called first thing to advise she couldn’t make the appointment. She was told the entire value of the voucher would be lost. I understand businesses have cancellation policies, however it is not clear on the website that you will lose the full value of your voucher. It simply says ‘to avoid losing your booking’ and says nothing about forfeiting the full amount. As others have said this is a very dodgy practice and I have reported it to both Consumer Affairs and the ACCC. Having been to this place previously I will certainly not be going back particularly given the rude and cold reception from the staff and their unconscionable business practices.
I purchased a gift voucher for my mother in law for a massage and facial and spent $170. Unfortunately she became very unwell and called first thing to advise she couldn’t make the appointment. She was told the entire value of the voucher would be lost. I understand businesses have cancellation policies, however it is not clear on the website that you will lose the full value of your voucher. It simply says ‘to avoid losing your booking’ and says nothing about forfeiting the full amount. As others have said this is a very dodgy practice and I have reported it to both Consumer Affairs and the ACCC. Having been to this place previously I will certainly not be going back particularly given the rude and cold reception from the staff and their unconscionable business practices.
Amy C - Loving Cities (02.09.2017 14:22)
Definitely the best place I have ever experienced when it comes to relaxation and massages. Pregnancy massages & the Melt were amazing
Definitely the best place I have ever experienced when it comes to relaxation and massages. Pregnancy massages & the Melt were amazing
Elisabeth Ta (20.07.2017 07:22)
Had an amazing massage and a lovely place. Beautiful atmosphere, a real oasis in the busy city.
Had an amazing massage and a lovely place. Beautiful atmosphere, a real oasis in the busy city.
Sophie Gronow (19.07.2017 08:09)
Very disapointed, I tried to reschedule a pregnancy massage as I'm unwell because I know from past experience that when im sick and have massage it spreads the bug and makes me feel worse, and they said because it was 23.5 hours outside of appointment not 24 they would charge me! Very unreasonable. I was planning to return again for another massage or two but now won't be back.
Very disapointed, I tried to reschedule a pregnancy massage as I'm unwell because I know from past experience that when im sick and have massage it spreads the bug and makes me feel worse, and they said because it was 23.5 hours outside of appointment not 24 they would charge me! Very unreasonable. I was planning to return again for another massage or two but now won't be back.
peter forde (30.04.2017 13:11)
Arranged a treatment for my girlfriend recently. From the get go these guys were awesome, helpful with all my ludicrous requests and really got on board with what I was doing. Girlfriend said she adored the experience also. Sarah on the front desk was first class!
Arranged a treatment for my girlfriend recently. From the get go these guys were awesome, helpful with all my ludicrous requests and really got on board with what I was doing. Girlfriend said she adored the experience also. Sarah on the front desk was first class!
