El Bulli
- Avustralya
- Sydney, NSW
- Restoranlar
|
504 Elizabeth Street, Surry Hills |
5 oranları
6.00/10.00
|
+61 2 9319 5199
|
değerlendirme
Patricia Vieira (21.10.2017 04:16)
Hosted my birthday there and everyone had a terrific time. The tapas were delicious and plentyful for the group, and we had lots of fun dancing to the band. Great atmosphere planning and set up. Planning the group booking with El Bulli staff was easy.
Charley Coates (19.10.2017 14:52)
It's not the best tapas in town it's true, but they have an extensive menu where everything tastes good, sangria is good, reasonably priced and nicely decked out creating a good ambience. Good for a group who want to just hang out and eat tapas as the Spanish do... slow and steady over the course of the evening washed down with good sangria in a hustle & bustle environment.
Irene Boschetti (29.08.2017 10:37)
Really good food and atmosphere! The staff is always nice and smiley :) The Paella is amazing!!!! Love this place
andreina zerpa (20.08.2017 12:06)
Please get the managers some customer service skills, big group bookings this is the wrong place to go!!
A misunderstanding that could have been resolved in two minutes end up in the biggest drama for my birthday.
In a normal restaurant you try to work things out with the client if there is a mistake or a problem...not here.
The manager got so frustrated at me just because his own waitress doesn't know how to do her job. She took individual orders instead of set menus (Thing we didn't know) and I was supposed to change the whole table orders to help out the restaurant not the other way around.
He made me order a set menu for the remaining people on my table which i did to fix the whole situation and guess what the last plates came two hours late when everybody had already finished their meal. We didn't want to have it….well surprise!!...nope we had to have it because you cannot cancel orders.
Even though it was my birthday and having the chance to make the night smoother with the whole situation they were just worried because in a booking for 20 people one person walked out and didn't want to pay a Paella out of a $700 bill. Thats LOW and GREEDY!!...And just to finish up three people on the table got sick and vomit…
So are you planning your birthday?? no dramas... come to El Bulli they will create them all.
María Luciana Colobig (20.08.2017 04:14)
Very bad experience here. Not recommend for a big group if you are going to celebrate a birthday or a special night. They can ruin it. They are very unorganized. We went last night they mixed the order up and gave us wrong plates. After waiting 2 a hours for a paella my friend decided to cancel it, but he was told he can't cancel an order so he has to wait, then my friend told them he would not be paying for that dish because after 2 hours he had to leave, but they brought the dish after all. My friend told them to take the dish from the table because he is not having it after 2.5 hours waiting, but the waitress left it there without listening my friends words. The paella was not touched. When we were leaving a waitress came with few plastic containers to put the food in without asking, so we said again we are not paying for it. Anyway manager cames after we asked several time to talk with her and was just rude and did not even apologize for all the mistake, even though her own waitress explain that was their fault. She told us that she was going to call the police if we were not paying the $30 for that plate, after spending more than $700 in total. They are very rude and no customer service at all. The manager Pauline definitely is not a manager. I work in hospitality. I will never recommend this place because it is not guarantee that you will have good times.