Flight Centre Sydney International Airport
| Terminal 1, Sydney International Airport, 2-1666 Departure Plaza, Mascot |
5 oranları
10.00/10.00 |
|
+61 2 8622 1300 |
|
Flight Centre Sydney International Airport haritada
değerlendirme
Mark D (08.05.2017 02:56)
Dealt with Yaso Ravindran, extreeeeeamly helpful lady who was great and loved to solve problems, mainly ours. Who wants to do that for a job? She was the textbook example of someone who should work in customer service: great!
Dealt with Yaso Ravindran, extreeeeeamly helpful lady who was great and loved to solve problems, mainly ours. Who wants to do that for a job? She was the textbook example of someone who should work in customer service: great!
Shweta Sharma (18.04.2017 03:11)
We booked our flight to NZ three months in advance. At the time of check in we were told that our names are not in the list. We headed to the Flight Centre counter at the airport with our booking reference. We thought it was a mistake on FC's part. It was not. Due to some factors revolving around cyclone Cook, we were bumped off the flight by the airlines. The lady at the counter helped us big time. Air line had offered us a next day flight and accommodation straight away, but she made sure that we can get the best of the situation. Instead of losing one day of our holiday, we took the accommodation, got an early morning flight to Queenstown (our earlier booking were only to Christchurch and then we would have taken a bus tour to Queenstown). It was our anniversary trip. It did not go as planned. But Flight Centre made it possible for us to get the best we could in this circumstance. We did not have to negotiate with the airline, Flight Centre did that. That is how a customer care should be, empathetic and enthusiastic. Thanks to you guys we had an amazing trip!
We booked our flight to NZ three months in advance. At the time of check in we were told that our names are not in the list. We headed to the Flight Centre counter at the airport with our booking reference. We thought it was a mistake on FC's part. It was not. Due to some factors revolving around cyclone Cook, we were bumped off the flight by the airlines. The lady at the counter helped us big time. Air line had offered us a next day flight and accommodation straight away, but she made sure that we can get the best of the situation. Instead of losing one day of our holiday, we took the accommodation, got an early morning flight to Queenstown (our earlier booking were only to Christchurch and then we would have taken a bus tour to Queenstown). It was our anniversary trip. It did not go as planned. But Flight Centre made it possible for us to get the best we could in this circumstance. We did not have to negotiate with the airline, Flight Centre did that. That is how a customer care should be, empathetic and enthusiastic. Thanks to you guys we had an amazing trip!
Trang Nguyen (02.03.2017 04:37)
The lady who consulted me was so knowledgable and enthusiastic.
The lady who consulted me was so knowledgable and enthusiastic.
aget (01.03.2017 06:18)
Service beyond and above at a time of distress and possible cancellation of holiday. Cant praise the service enough!
Service beyond and above at a time of distress and possible cancellation of holiday. Cant praise the service enough!
Paul Lee (10.07.2016 12:46)
Great job when I needed a ticket right away.
Great job when I needed a ticket right away.
