University Veterinary Teaching Hospital
| 65 Parramatta Road, Camperdown |
5 oranları
7.60/10.00 |
|
+61 2 9351 3437 |
|
University Veterinary Teaching Hospital haritada
değerlendirme
Preeti Lo (13.11.2017 07:19)
I brought my cat to the emergency care during the weekend as he couldn't walk at all. We could tell he was in a lot of pain on his right leg. One of the doctors, completely misdiagnosed my cat. The doctor said my cat has an infection due to another cat bitting him, on his LEFT leg. We brought our cat back to the hospital later that day when we realised the doctor checked the wrong side of the leg. When we brought my cat back, the doctor didn't even come out and apologise (she apologised on the phone and gave some lame excuse saying she had a busy day), my cat was taken away by the nurse with no explanation. I only found out later (after everything was done) my cat was sedated again (twice on the same day) and x-rayed without my knowledge. No papers signed so therefore no consent given. The x-ray shows that my cat had in fact broken a bone and needed surgery. The doctor recommended hospitalisation but we couldn't afford it so we took our cat back and said we'll bring him in Monday morning to consult with a specialist regarding his surgery. When we took our cat back home that night, we discovered one of my cat's front paws had a bandaid on it. We called the doctor and she explained to us that she just assumed we would hospitalise our cat so she instructed the nurses to shave his front leg and inserted IV drip without our consent once again. I still had to pay a hefty amount after the visit. The doctor kept repeating she did was not charge me for the x-rays to salvage the situation. I don't think she understand the consequences of her actions.
P.S. The specialist doctor that I consulted this morning agrees with me that the doctor I saw on the weekend misdiagnosed my cat.
I brought my cat to the emergency care during the weekend as he couldn't walk at all. We could tell he was in a lot of pain on his right leg. One of the doctors, completely misdiagnosed my cat. The doctor said my cat has an infection due to another cat bitting him, on his LEFT leg. We brought our cat back to the hospital later that day when we realised the doctor checked the wrong side of the leg. When we brought my cat back, the doctor didn't even come out and apologise (she apologised on the phone and gave some lame excuse saying she had a busy day), my cat was taken away by the nurse with no explanation. I only found out later (after everything was done) my cat was sedated again (twice on the same day) and x-rayed without my knowledge. No papers signed so therefore no consent given. The x-ray shows that my cat had in fact broken a bone and needed surgery. The doctor recommended hospitalisation but we couldn't afford it so we took our cat back and said we'll bring him in Monday morning to consult with a specialist regarding his surgery. When we took our cat back home that night, we discovered one of my cat's front paws had a bandaid on it. We called the doctor and she explained to us that she just assumed we would hospitalise our cat so she instructed the nurses to shave his front leg and inserted IV drip without our consent once again. I still had to pay a hefty amount after the visit. The doctor kept repeating she did was not charge me for the x-rays to salvage the situation. I don't think she understand the consequences of her actions.
P.S. The specialist doctor that I consulted this morning agrees with me that the doctor I saw on the weekend misdiagnosed my cat.
Jay Allen (17.10.2017 22:57)
Simply the best place you can take your fur babies.
Simply the best place you can take your fur babies.
Daniel L J Hearn (06.09.2017 13:10)
They do a lot of great work here and you can get your beloved pet fixed for FREE if you are in dire straits!
They do a lot of great work here and you can get your beloved pet fixed for FREE if you are in dire straits!
Vee Kay (26.08.2017 14:39)
I've always had good experiences when I've brought my cat here for specialist appointments. The veterinarians are great and it's an essential place for future veterinarians to learn.
I've always had good experiences when I've brought my cat here for specialist appointments. The veterinarians are great and it's an essential place for future veterinarians to learn.
Wayne Lidbury (09.02.2017 14:18)
Well I have read these reviews and nothing could be further from the true in our case.
Yes they are expensive and $250 after hours is high, however when you need someone at 3am for your pet it is good value. We had our dog Poppy diagnosed with cancer at 3am and the Vet at the time was so compassionate and caring. He made an appointment for the same day to see the oncology specialist and the compassion and care was great. This as you know was such a emotional time for us and Poppy and the understanding from these professionals was outstanding. The organisation has set protocols for the treatment of cancer, however due to the stress for both Poppy and I they modified them to help us cope. Poppy received 14 months chemo therapy and the service was exceptional and the help in the final time was amazing.
I have no hesitation in recommending the vets, nurses and reception staff.
Well I have read these reviews and nothing could be further from the true in our case.
Yes they are expensive and $250 after hours is high, however when you need someone at 3am for your pet it is good value. We had our dog Poppy diagnosed with cancer at 3am and the Vet at the time was so compassionate and caring. He made an appointment for the same day to see the oncology specialist and the compassion and care was great. This as you know was such a emotional time for us and Poppy and the understanding from these professionals was outstanding. The organisation has set protocols for the treatment of cancer, however due to the stress for both Poppy and I they modified them to help us cope. Poppy received 14 months chemo therapy and the service was exceptional and the help in the final time was amazing.
I have no hesitation in recommending the vets, nurses and reception staff.
