Westland Veterinary Hospital
| 3871 17 Ave SW, Calgary |
5 oranları
6.80/10.00 |
|
+1 403-246-2244 |
|
Westland Veterinary Hospital haritada
değerlendirme
Sara Bellemore (09.09.2017 08:28)
So compassionate and considerate with my baby. Highly recommend. Called me back quickly with results and to see how I was doing when my cat got sick
So compassionate and considerate with my baby. Highly recommend. Called me back quickly with results and to see how I was doing when my cat got sick
Jake Mackenzie (25.07.2017 19:15)
Everything about this practice is horrific. DO NOT TAKE YOUR PET HERE. The doctor does not call back with results and makes you wait. My girlfriend had to call many times to get results from a test that was done. It seems that the doctor is never in when we call. It doesn’t get much better with the front-end staff either. They are horrible, very rude and not very welcoming. The knowledge that they have with food and products are underwhelming yet they try and sell to you. There is one girl there was red hair, very rude on the phone and when you go in. Really made us feel dumb. We are first time dog owners and we will never go back to this clinic.
Everything about this practice is horrific. DO NOT TAKE YOUR PET HERE. The doctor does not call back with results and makes you wait. My girlfriend had to call many times to get results from a test that was done. It seems that the doctor is never in when we call. It doesn’t get much better with the front-end staff either. They are horrible, very rude and not very welcoming. The knowledge that they have with food and products are underwhelming yet they try and sell to you. There is one girl there was red hair, very rude on the phone and when you go in. Really made us feel dumb. We are first time dog owners and we will never go back to this clinic.
Sofia LoGullo (06.06.2017 23:26)
Thursday I took my kitten in for a neuter through the meow foundation's SNAP program as I am low income and knowing this is usually a great service. I know I'm only paying $60 but i did not expect for you to treat him as such. The last thing your male vet said to me was "if the cone falls off tie it to his collar"
With in 45 minutes the cone did not just fall off, it unraveled so i put it back together and taped the tabs down, and tied it to his original snap collar.
The second time it came off that night was when we tied it to his snap collar, non snap collars were NOT specified and i would have appreciated it as i'm a first time kitten owner, its all the little details that were left out.
Friday i received a call from the friendly front desk staff making sure he was okay which he was.
saturday at about 2:30 my boyfriend calls me while I'm at work (he's watching kitty) and tells me my kitten had been trying to get to his incision and in the process opened it up with the edge of the plastic cone that clearly did not fit. We were NOT bringing him back to somewhere that negligent which is why we took him to northland veterinary at that point where he was treated with antibiotics, pain meds, a proper fitting cone, and people who are in it for the compassion.
When I was able to get a hold of the vet today on a Tuesday afternoon when I called yesterday morning explaining the urgency, he laughed on the phone accusing me of "unfair accusations" yes this was after going back and forth but I am not one to yell or swear which I held true to and the 3 minute conversation ended with me hanging up on this arrogant man.
In total what should have cost me $60 through a great cause and no financial problems cost me $348, in the grand scheme I don't care what I spent as long as I still have my fur baby but I'm absolutely disgusted with the way your doctor treated me.
Thursday I took my kitten in for a neuter through the meow foundation's SNAP program as I am low income and knowing this is usually a great service. I know I'm only paying $60 but i did not expect for you to treat him as such. The last thing your male vet said to me was "if the cone falls off tie it to his collar"
With in 45 minutes the cone did not just fall off, it unraveled so i put it back together and taped the tabs down, and tied it to his original snap collar.
The second time it came off that night was when we tied it to his snap collar, non snap collars were NOT specified and i would have appreciated it as i'm a first time kitten owner, its all the little details that were left out.
Friday i received a call from the friendly front desk staff making sure he was okay which he was.
saturday at about 2:30 my boyfriend calls me while I'm at work (he's watching kitty) and tells me my kitten had been trying to get to his incision and in the process opened it up with the edge of the plastic cone that clearly did not fit. We were NOT bringing him back to somewhere that negligent which is why we took him to northland veterinary at that point where he was treated with antibiotics, pain meds, a proper fitting cone, and people who are in it for the compassion.
When I was able to get a hold of the vet today on a Tuesday afternoon when I called yesterday morning explaining the urgency, he laughed on the phone accusing me of "unfair accusations" yes this was after going back and forth but I am not one to yell or swear which I held true to and the 3 minute conversation ended with me hanging up on this arrogant man.
In total what should have cost me $60 through a great cause and no financial problems cost me $348, in the grand scheme I don't care what I spent as long as I still have my fur baby but I'm absolutely disgusted with the way your doctor treated me.
Jimena Villanueva (11.05.2017 18:00)
This clinic is fantastic. The staff are friendly and professional.
This clinic is fantastic. The staff are friendly and professional.
Ash F (30.05.2016 07:06)
This vet hospital is the best, hands down. Very friendly staff and very good at explaining what's going on with your pet and how to treat them. They took our dog in within hours of calling after moving to Calgary and set him up with his daily medication right away without any wait. Wish I could find a human clinic like this :)
This vet hospital is the best, hands down. Very friendly staff and very good at explaining what's going on with your pet and how to treat them. They took our dog in within hours of calling after moving to Calgary and set him up with his daily medication right away without any wait. Wish I could find a human clinic like this :)
