Downtown Toronto Animal Hospital
| 579 Church Street, Toronto |
5 oranları
6.80/10.00 |
|
+1 416-966-5122 |
|
Downtown Toronto Animal Hospital haritada
değerlendirme
Karen D (20.10.2017 03:17)
If you are looking for unbeatable customer service and knowledgeable, friendly, trustworthy staff then I highly recommend this clinic. My cat ended up sick back in February and unfortunately passed away last month. On more than one occasion I had to bring him in AFTER 10:30pm for an emergency. They are open til 12 and never EVER have they turned me down. They broke down exactly what needed to be done in a very informative way so I understood the cost and the reasoning for each procedure. They also educated me on pet insurance, which i see the value in now. Every day my cat was in their hospital Dr. Gigi took the time to call me with an update. Dr Gigi was incredibly pleasant, professional and understanding. I cannot thank everyone enough for all the time, love and generosity that went into taking care of my cat. I'd also like to highlight the impeccable service from the people who work at the desk in front. I highly recommend this clinic to anyone reading!!!
If you are looking for unbeatable customer service and knowledgeable, friendly, trustworthy staff then I highly recommend this clinic. My cat ended up sick back in February and unfortunately passed away last month. On more than one occasion I had to bring him in AFTER 10:30pm for an emergency. They are open til 12 and never EVER have they turned me down. They broke down exactly what needed to be done in a very informative way so I understood the cost and the reasoning for each procedure. They also educated me on pet insurance, which i see the value in now. Every day my cat was in their hospital Dr. Gigi took the time to call me with an update. Dr Gigi was incredibly pleasant, professional and understanding. I cannot thank everyone enough for all the time, love and generosity that went into taking care of my cat. I'd also like to highlight the impeccable service from the people who work at the desk in front. I highly recommend this clinic to anyone reading!!!
Carlos P (05.10.2017 06:37)
Sad place for animals. I got there with a case for my cat with a suspicion of urinary trait infection. After a $ 600 battery of exams (including a non requested $100 anesthetic only to perform the x-ray), the suspicion turned to bladder stone, with something quite odd as the main solution for it: a surgery. The estimate for the crystals removal on my cat was $ 2000, which astonished me, and even more when I noticed the obvious dietary dissolving of the stone was briefly mentioned. The fact the stone is an oxalate or struvite strongly determines whether surgery is the way (that was clarified) but the fact that this method was pushed right away from the beginning seemed quite odd. Reading the other reviews here, now it makes sense, doctors there may or may not be a money grabbers but they were indeed doing their job well as employees trying to push the most expensive method down our throats. No real follow ups have been given since we've decided to try the diet to dissolve the stone and every medication we needed is just so freaking pricey. They try to push and charge for every single bit. Do not recommend this place and they charge the oxygen you breathe if they could. Never again I am coming back here, vets in my country love animals, at least for the most part, these will reap you off.
Sad place for animals. I got there with a case for my cat with a suspicion of urinary trait infection. After a $ 600 battery of exams (including a non requested $100 anesthetic only to perform the x-ray), the suspicion turned to bladder stone, with something quite odd as the main solution for it: a surgery. The estimate for the crystals removal on my cat was $ 2000, which astonished me, and even more when I noticed the obvious dietary dissolving of the stone was briefly mentioned. The fact the stone is an oxalate or struvite strongly determines whether surgery is the way (that was clarified) but the fact that this method was pushed right away from the beginning seemed quite odd. Reading the other reviews here, now it makes sense, doctors there may or may not be a money grabbers but they were indeed doing their job well as employees trying to push the most expensive method down our throats. No real follow ups have been given since we've decided to try the diet to dissolve the stone and every medication we needed is just so freaking pricey. They try to push and charge for every single bit. Do not recommend this place and they charge the oxygen you breathe if they could. Never again I am coming back here, vets in my country love animals, at least for the most part, these will reap you off.
Emily Deibert (10.09.2017 07:09)
Great vet with really good hours (open super late) and WONDERFUL staff. They were able to fit me in immediately when I had an emergency situation with my cat and have been wonderful for followups and for treating him. I would especially recommend Dr Steede, she was so friendly and remembered all the details about my cat on subsequent visits.
Great vet with really good hours (open super late) and WONDERFUL staff. They were able to fit me in immediately when I had an emergency situation with my cat and have been wonderful for followups and for treating him. I would especially recommend Dr Steede, she was so friendly and remembered all the details about my cat on subsequent visits.
Esther Ockley (04.08.2017 17:50)
Never again. This place is the reason I don't trust vets. Told me a price over the phone which I re-confirmed at end of conversation, I specifically stated each and every service to be done and the price quoted and was told yes. Drove over 1 hour and paid for parking only to be told the price was DOUBLE what I was told on the phone. Then when I tried to get a resolution, was basically called a liar. Agreed finally to have the services done as it was an emergency & they agreed to bring down the price a little, but I was made to feel guilty that they were even willing to do that (you know, since I'm a liar and everything). Then they took my pet upstairs away from my supervision, which I have never seen at a vets office before. Finally teeth were trimmed on my guinea pig and trimmed too short and one tooth was longer than the other. She died about a week later after she kept trying to put food in her mouth but couldn't actually chew it with her teeth and she suffered a lot which tore me apart. In reading other reviews, people seem to be happy with services provided for their cats and dogs, but this vet also advertises that they specialize in treating small animals.. I would never bring any of my pets to this place ever again. Very very bad experience. Not even worth one star.
Never again. This place is the reason I don't trust vets. Told me a price over the phone which I re-confirmed at end of conversation, I specifically stated each and every service to be done and the price quoted and was told yes. Drove over 1 hour and paid for parking only to be told the price was DOUBLE what I was told on the phone. Then when I tried to get a resolution, was basically called a liar. Agreed finally to have the services done as it was an emergency & they agreed to bring down the price a little, but I was made to feel guilty that they were even willing to do that (you know, since I'm a liar and everything). Then they took my pet upstairs away from my supervision, which I have never seen at a vets office before. Finally teeth were trimmed on my guinea pig and trimmed too short and one tooth was longer than the other. She died about a week later after she kept trying to put food in her mouth but couldn't actually chew it with her teeth and she suffered a lot which tore me apart. In reading other reviews, people seem to be happy with services provided for their cats and dogs, but this vet also advertises that they specialize in treating small animals.. I would never bring any of my pets to this place ever again. Very very bad experience. Not even worth one star.
lauren mulroney (30.07.2017 23:37)
I took my kitten in because of a dangerously high fever and she was very lethargic. The staff were so helpful and squeezed me in between appointments. Dr. Steede was amazing. She was so kind and explained everything in great detail. We had to keep her there over night on IV fluids and they updated me every couple of hours on my kitten's status, giving me peace of mind. She is home and happy, and yes it was definitely worth the money. Knowing your pet is in such great hands is the best feeling.
I took my kitten in because of a dangerously high fever and she was very lethargic. The staff were so helpful and squeezed me in between appointments. Dr. Steede was amazing. She was so kind and explained everything in great detail. We had to keep her there over night on IV fluids and they updated me every couple of hours on my kitten's status, giving me peace of mind. She is home and happy, and yes it was definitely worth the money. Knowing your pet is in such great hands is the best feeling.
