Queen West Animal Hospital
| 923 Queen Street West, Toronto |
5 oranları
5.60/10.00 |
|
+1 416-815-8387 |
|
Queen West Animal Hospital haritada
değerlendirme
Aaron MacDougall (21.10.2017 22:54)
Friendly staff and a clean bright clinic. Great service!
Friendly staff and a clean bright clinic. Great service!
Inna stukalova (08.10.2017 21:52)
They don't care about your pet or about you. All they care about is that you will come back with your sick pet again and leave hundreds of dollars for a visit and some questionable prosedures..leaving your pet as sick as it was before the visit.. it's simply a money draining machine..
They don't care about your pet or about you. All they care about is that you will come back with your sick pet again and leave hundreds of dollars for a visit and some questionable prosedures..leaving your pet as sick as it was before the visit.. it's simply a money draining machine..
Victor Krisel (23.09.2017 03:57)
There is a reason that this veterinarian clinic is so highly rated by everyone... it is top notch! Great facilities, friendly and caring staff and first class care.
There is a reason that this veterinarian clinic is so highly rated by everyone... it is top notch! Great facilities, friendly and caring staff and first class care.
John Thai (17.07.2017 11:15)
Poured $7k into our cat and left with a bag of ashes — and they had the audacity to attempt an upsell for a "nicer urn." While they are not responsible for his death, I do blame them for not delivering a professional opinion to put him down. If you have bags of money and want to pay for every single test for your furry friend, this place is for you. If you're looking for a professional opinion based on past experience; someone who is on your side, confident and not just looking to beef up the estimate, shop around.
When I bike by, I can't help but think that the new giant space and mid-century modern fireplace were paid for in part by my dead friend.
Poured $7k into our cat and left with a bag of ashes — and they had the audacity to attempt an upsell for a "nicer urn." While they are not responsible for his death, I do blame them for not delivering a professional opinion to put him down. If you have bags of money and want to pay for every single test for your furry friend, this place is for you. If you're looking for a professional opinion based on past experience; someone who is on your side, confident and not just looking to beef up the estimate, shop around.
When I bike by, I can't help but think that the new giant space and mid-century modern fireplace were paid for in part by my dead friend.
Ariel (01.06.2017 20:26)
Worst vet experience. My dog was diagnosed with diabetes and I was advised to order insulin '24 to 48 hours in advance' of when I needed it. I ordered the insulin 48 hours in advance of when I needed it, following up the next day. I was told it wasn't there, fine. I followed up twice the following day and when I called the third time, apologizing for being annoying, I was told they ordered the syringes instead of the insulin. I'm glad someone checked my order to see what was really going on with it the last time I called. They put aside some other insulin and syringes for me to pick up instead (which I paid full price for, no discount given). For some reason I was also charged for four canisters of the original insulin order (even though I was told only one was on order for me) so I called for a credit and was told that would be fine. A week later when I called to follow up on the credit, I'm told I need to come in to do it. Would have been nice to know last week, you guys!
This vet cannot handle a modern situation with two dog owners who don't live together . Even though I was the one ordering and paying for the insulin, they would leave a message on my ex's voicemail, not mine. But they would call me back regarding other things so it was always inconsistent. When I complained about their constant miscommunication, the person on the phone said they can only have one main contact. I guess they don't need my business then!
Lastly, my dog had a bump on his leg that was told may be cancerous (after spending money on x-rays, biopsy and an ultrasound $$$$$$$) only to find the bump disappeared a few weeks later so it was likely due to an injury. I will never bring my dog here again.
***I truly appreciate your response and processing my credit over the phone. Since I've called repeatedly and left my name/number over and over and was paying for Dexter's bills I'm surprised no one mentioned to me that I was just an emergency contact and not a co-owner. I'm glad that will be sorted out shortly as well. Thanks again for taking the time to respond.***
Worst vet experience. My dog was diagnosed with diabetes and I was advised to order insulin '24 to 48 hours in advance' of when I needed it. I ordered the insulin 48 hours in advance of when I needed it, following up the next day. I was told it wasn't there, fine. I followed up twice the following day and when I called the third time, apologizing for being annoying, I was told they ordered the syringes instead of the insulin. I'm glad someone checked my order to see what was really going on with it the last time I called. They put aside some other insulin and syringes for me to pick up instead (which I paid full price for, no discount given). For some reason I was also charged for four canisters of the original insulin order (even though I was told only one was on order for me) so I called for a credit and was told that would be fine. A week later when I called to follow up on the credit, I'm told I need to come in to do it. Would have been nice to know last week, you guys!
This vet cannot handle a modern situation with two dog owners who don't live together . Even though I was the one ordering and paying for the insulin, they would leave a message on my ex's voicemail, not mine. But they would call me back regarding other things so it was always inconsistent. When I complained about their constant miscommunication, the person on the phone said they can only have one main contact. I guess they don't need my business then!
Lastly, my dog had a bump on his leg that was told may be cancerous (after spending money on x-rays, biopsy and an ultrasound $$$$$$$) only to find the bump disappeared a few weeks later so it was likely due to an injury. I will never bring my dog here again.
***I truly appreciate your response and processing my credit over the phone. Since I've called repeatedly and left my name/number over and over and was paying for Dexter's bills I'm surprised no one mentioned to me that I was just an emergency contact and not a co-owner. I'm glad that will be sorted out shortly as well. Thanks again for taking the time to respond.***
