Wellesley Animal Hospital
| 8 Wellesley Street West, Toronto |
5 oranları
6.40/10.00 |
|
+1 416-966-1830 |
|
Wellesley Animal Hospital haritada
değerlendirme
Eugene Astapov (26.09.2017 10:50)
THIS CLINIC IS RESPONSIBLE FOR THE DEATH OF MY GOLDEN RETRIEVER!
It has been almost a year since the passing of my beautiful dog that kept me company for 11 years and only now did I decide to write this review and put the blame onto this Clinic.
I brought my dog here when she suddenly collapsed one day at noon. They did not deem it an emergency and told me to wait for 3 hours to see a doctor!
In 3 hours I brought her back and the doctor did not seem to take the situation seriously. They injected her with a bag of liquid and sent us home.
By the evening seeing no improvements, I took my dog the veterinary emergency centre, where the actual professionals there took it seriously and started testing and figuring out what was wrong. By morning they diagnosed cancer and sent her immediately to the operating room.
Now imagine if the doctor at Wellesley Animal Hospital actually did take the situation seriously — perhaps the surgery would have been done sooner.
The actual surgery was successful, but my poor dog succumbed to complications in several days. I paid over $12,000 for her treatment and only wish I got a competent assessment sooner. Perhaps she would still be alive. I put the blame on this place. It is unworthy of its reviews to say the least.
THIS CLINIC IS RESPONSIBLE FOR THE DEATH OF MY GOLDEN RETRIEVER!
It has been almost a year since the passing of my beautiful dog that kept me company for 11 years and only now did I decide to write this review and put the blame onto this Clinic.
I brought my dog here when she suddenly collapsed one day at noon. They did not deem it an emergency and told me to wait for 3 hours to see a doctor!
In 3 hours I brought her back and the doctor did not seem to take the situation seriously. They injected her with a bag of liquid and sent us home.
By the evening seeing no improvements, I took my dog the veterinary emergency centre, where the actual professionals there took it seriously and started testing and figuring out what was wrong. By morning they diagnosed cancer and sent her immediately to the operating room.
Now imagine if the doctor at Wellesley Animal Hospital actually did take the situation seriously — perhaps the surgery would have been done sooner.
The actual surgery was successful, but my poor dog succumbed to complications in several days. I paid over $12,000 for her treatment and only wish I got a competent assessment sooner. Perhaps she would still be alive. I put the blame on this place. It is unworthy of its reviews to say the least.
Nathan A (26.07.2017 19:08)
I've been to many vets over the years and there are a few things I particularly like about these guys:
1) they are up front and understanding about costs. Many vets seem to straight up avoid talking about the bill while you're with them, and then dump a fat bill on you at the end. All the vets here have always explained to me what I'm getting and give me clear options on what's necessary vs precautionary.
2) they are very accessible. They do followup emails as a standard, and are excellent with responding to email inquiries at no charge. This has been very helpful.
I highly recommend these guys.
I've been to many vets over the years and there are a few things I particularly like about these guys:
1) they are up front and understanding about costs. Many vets seem to straight up avoid talking about the bill while you're with them, and then dump a fat bill on you at the end. All the vets here have always explained to me what I'm getting and give me clear options on what's necessary vs precautionary.
2) they are very accessible. They do followup emails as a standard, and are excellent with responding to email inquiries at no charge. This has been very helpful.
I highly recommend these guys.
Paula Coelho (25.07.2017 22:28)
I visited two other clinics in Toronto before coming to Wellesley Animal Hospital, the Vets I met before were cold and didn't seem to care for their patients at all. I honestly have no words to thank Dr. Jon, he's the first Vet in Canada that made me fell like he really cares for my cat's health, I would recommend him to anyone.
I visited two other clinics in Toronto before coming to Wellesley Animal Hospital, the Vets I met before were cold and didn't seem to care for their patients at all. I honestly have no words to thank Dr. Jon, he's the first Vet in Canada that made me fell like he really cares for my cat's health, I would recommend him to anyone.
Diana Spektor (18.05.2017 22:10)
I originally brought my hamster here for an emergency appointment once, so naturally I went back once I got a dog. Dr. Ma was always patient and kind, but then I had to switch to Dr. John because of scheduling. Now, he doesn't care about anything except taking your money, and when my dog was scared the doctor all but wrestled him instead of trying to calm him down! Needless to say, I switched vets entirely after that.
I originally brought my hamster here for an emergency appointment once, so naturally I went back once I got a dog. Dr. Ma was always patient and kind, but then I had to switch to Dr. John because of scheduling. Now, he doesn't care about anything except taking your money, and when my dog was scared the doctor all but wrestled him instead of trying to calm him down! Needless to say, I switched vets entirely after that.
Lillian JT (21.03.2017 16:10)
The appointment scheduling was very quick, overall the customer service was nice. However, my cat was sick and they wanted to do blood work, only to tell me they couldn't detect anything. I was advised my cat almost looked as if she might not be able to make it if she doesn't get treated. The cost was very expensive for the one visit which included: blood work, two different prescriptions. I was only able to afford one of the prescriptions since the blood work alone was costly. Luckily the prescription I purchased did the trick and my cat was full of life.
Overall, I'm disappointed in my first experience there, my friend had recommended me to go to her vet but because of the location I decided to go here. I will not be going back in the future as I feel the vet lacked confidence in her work and seemed very uncertain with the diagnosis of my cat.
The appointment scheduling was very quick, overall the customer service was nice. However, my cat was sick and they wanted to do blood work, only to tell me they couldn't detect anything. I was advised my cat almost looked as if she might not be able to make it if she doesn't get treated. The cost was very expensive for the one visit which included: blood work, two different prescriptions. I was only able to afford one of the prescriptions since the blood work alone was costly. Luckily the prescription I purchased did the trick and my cat was full of life.
Overall, I'm disappointed in my first experience there, my friend had recommended me to go to her vet but because of the location I decided to go here. I will not be going back in the future as I feel the vet lacked confidence in her work and seemed very uncertain with the diagnosis of my cat.
