Yonge Street Animal Hospital
| 2722 Yonge Street, Toronto |
5 oranları
6.80/10.00 |
|
+1 647-846-6806 |
|
Yonge Street Animal Hospital haritada
değerlendirme
Lala A (26.10.2017 20:10)
BEWARE!!!! WORST experience of my life. Most unethical business ever. Did NOT help and was charged over $1000 for simple constipation (my cat did not use the bathroom at ALL during her day and night there). I paid about 300 when I brought my cat, and got a call the next day saying I could pick her up and the total was $1000. I asked if they had payment plan options. I was told yes over the phone and to discuss when I arrived. When I arrived they said payment plans are not an option there, I asked who I talked to on the phone and they wouldn't tell me. They said if I don't pay the balance right away (around 6pm) they WOULD NOT GIVE ME MY CAT! On top of that they said they would charge overnight fees until I pay! I didn't refuse to pay, I just asked about payment options. I had to bring my cat to another hospital right away because she had not been helped and they treated her within 2 hours for around 250, including check-up, xrays, enema, manual extraction, and medication. The $1000 was for check up, tests that weren't needed and overnight fee (not needed at all), they did not even give my cat an enema and didn't actually help in any way - all they did were tests - they didn't even give medication, I was told to buy human laxative and give a portion (if they recommend you do the same, DON'T!! Take your animal somewhere they actually want to help them).
Knowing what I know now, I would have forcibly taken my cat, not paid a penny more than I already had, and sue them for what they did (and didn't do).
BEWARE!!!! WORST experience of my life. Most unethical business ever. Did NOT help and was charged over $1000 for simple constipation (my cat did not use the bathroom at ALL during her day and night there). I paid about 300 when I brought my cat, and got a call the next day saying I could pick her up and the total was $1000. I asked if they had payment plan options. I was told yes over the phone and to discuss when I arrived. When I arrived they said payment plans are not an option there, I asked who I talked to on the phone and they wouldn't tell me. They said if I don't pay the balance right away (around 6pm) they WOULD NOT GIVE ME MY CAT! On top of that they said they would charge overnight fees until I pay! I didn't refuse to pay, I just asked about payment options. I had to bring my cat to another hospital right away because she had not been helped and they treated her within 2 hours for around 250, including check-up, xrays, enema, manual extraction, and medication. The $1000 was for check up, tests that weren't needed and overnight fee (not needed at all), they did not even give my cat an enema and didn't actually help in any way - all they did were tests - they didn't even give medication, I was told to buy human laxative and give a portion (if they recommend you do the same, DON'T!! Take your animal somewhere they actually want to help them).
Knowing what I know now, I would have forcibly taken my cat, not paid a penny more than I already had, and sue them for what they did (and didn't do).
Tilak K (12.07.2017 01:12)
We brought Rocky, our senior dog (Labrador Retriever) from India to Toronto in 2014. Rocky used to be a very nervous dog- especially at Vet hospitals.
Right from the outset- Dr.Belovich and his wonderful team (that includes everybody from the front office to the attenders and groomers) at Yonge Street Animal Hospital took extra care to keep things less stressful for Rocky.
The first few times- they helped us bring Rocky inside via the back entrance so that he would not be stressed out. There were many instances of extra care and empathy that the entire team displayed.
Rocky over time had gotten used to the hospital that vet visits were no longer stressful for him.
When we moved 45 kms away to West Mississauga- we made the conscious decision to not switch vets because we were sure we would not find anybody with this level of care.
The last few months had been stressful with Rocky battling a serious illness- but Dr.Belovich had gone above and beyond what was asked from him by checking on Rocky after hours, and even answering my calls/texts after hours.
Unfortunately, Rocky passed away last weekend- but i can confidently state that he was with us for this long thanks to Dr.Belovich.
Rocky was truly lucky to have had him as his vet.
I would recommend YSAH to anybody living in midtown (or even 45 kms away like us for that matter
We brought Rocky, our senior dog (Labrador Retriever) from India to Toronto in 2014. Rocky used to be a very nervous dog- especially at Vet hospitals.
Right from the outset- Dr.Belovich and his wonderful team (that includes everybody from the front office to the attenders and groomers) at Yonge Street Animal Hospital took extra care to keep things less stressful for Rocky.
The first few times- they helped us bring Rocky inside via the back entrance so that he would not be stressed out. There were many instances of extra care and empathy that the entire team displayed.
Rocky over time had gotten used to the hospital that vet visits were no longer stressful for him.
When we moved 45 kms away to West Mississauga- we made the conscious decision to not switch vets because we were sure we would not find anybody with this level of care.
The last few months had been stressful with Rocky battling a serious illness- but Dr.Belovich had gone above and beyond what was asked from him by checking on Rocky after hours, and even answering my calls/texts after hours.
Unfortunately, Rocky passed away last weekend- but i can confidently state that he was with us for this long thanks to Dr.Belovich.
Rocky was truly lucky to have had him as his vet.
I would recommend YSAH to anybody living in midtown (or even 45 kms away like us for that matter
Savannah Thompson (11.04.2017 03:53)
I took my hamster here a while ago, and it was a negative experience for both of us. The vet did not know how to hold him still (he wasn't trying to bite, just to run away because he was scared). It took 3 staff plus myself to hold one hamster. The vet had to google what type of hamster he is, a very basic fact for anyone who knows about hamsters. They told me what the exam would cost, then threw in hidden fees that increased my total by over $55. He was able to give me some helpful information about what bedding is best to use, but the information on food was only partially accurate. As a more experienced owner, I'm now bringing my hamster to a vet again, but it will not be to this vet.
I took my hamster here a while ago, and it was a negative experience for both of us. The vet did not know how to hold him still (he wasn't trying to bite, just to run away because he was scared). It took 3 staff plus myself to hold one hamster. The vet had to google what type of hamster he is, a very basic fact for anyone who knows about hamsters. They told me what the exam would cost, then threw in hidden fees that increased my total by over $55. He was able to give me some helpful information about what bedding is best to use, but the information on food was only partially accurate. As a more experienced owner, I'm now bringing my hamster to a vet again, but it will not be to this vet.
Erin Walsh (03.08.2016 18:22)
They looked after our guinea pig when other vets couldn't after she broke her leg. Very, very happy with the quality of the service and friendliness and helpfulness of all staff. When our guinea pig's splint fell off, the doctor let us stop by after hours to fix it. Our guinea pig's leg is healed and she's happy again. Highly recommended.
They looked after our guinea pig when other vets couldn't after she broke her leg. Very, very happy with the quality of the service and friendliness and helpfulness of all staff. When our guinea pig's splint fell off, the doctor let us stop by after hours to fix it. Our guinea pig's leg is healed and she's happy again. Highly recommended.
Melanie Schumacher (27.07.2016 03:31)
My lab just had a reaction to something and started swelling up in the lips and eyes - I gave her some Benadryl and called this clinic - even though it was after hours the vet (I didn't catch his name - sorry) told me I gave the correct dosage and to watch my pooch and gave me instructions on if things went worse on where to go (address and all). He was so nice, patient and comforting. Stella is doing better (within the 20 min you recommended) and is sleeping in her bed soundly. Thank you for your help and patience. :)
My lab just had a reaction to something and started swelling up in the lips and eyes - I gave her some Benadryl and called this clinic - even though it was after hours the vet (I didn't catch his name - sorry) told me I gave the correct dosage and to watch my pooch and gave me instructions on if things went worse on where to go (address and all). He was so nice, patient and comforting. Stella is doing better (within the 20 min you recommended) and is sleeping in her bed soundly. Thank you for your help and patience. :)
