Banyen Books & Sound
| 3608 West 4th Avenue, Vancouver |
5 oranları
8.00/10.00 |
|
+1 604-732-7912 |
|
Banyen Books & Sound haritada
değerlendirme
Michelle Firrisi (30.10.2017 00:37)
I love this bookstore. Wonderful ambience, I stay for hours. Wide selection of health, spiritual and personal development books. The gift shop has beautiful items.
I love this bookstore. Wonderful ambience, I stay for hours. Wide selection of health, spiritual and personal development books. The gift shop has beautiful items.
Greg M (15.10.2017 01:00)
Cool store. Good prices. A frequent shopper. But I notice management is not very friendly. Hope they can do better next time and put some effort in to some proper customer service.
Cool store. Good prices. A frequent shopper. But I notice management is not very friendly. Hope they can do better next time and put some effort in to some proper customer service.
Livia Evergreen (06.10.2017 19:28)
I love this store! I haven't checked out the book section thoroughly, just the decoration and other stuff.
Obviously, having this kind of store in Kitsilano, it is extremely overpriced. I bought a spa glove (massage glove in the sauna), and it was twice as expensive as in a drugstore. But the selection, the variety of things is quite impressive. The staff is friendly and helpful, too.
I love this store! I haven't checked out the book section thoroughly, just the decoration and other stuff.
Obviously, having this kind of store in Kitsilano, it is extremely overpriced. I bought a spa glove (massage glove in the sauna), and it was twice as expensive as in a drugstore. But the selection, the variety of things is quite impressive. The staff is friendly and helpful, too.
Brittany Dhillon (26.09.2017 03:44)
Excellent selection of hard to find books on subjects varying from alternative medicine, the metaphysical, aliens and alternative history, and everything possible between. Large selections of artifacts, crystals, jewelry and incense. Definitely worth a stop by if you are in the area. 4 stars only because every time I've been there *most*, not all, but most staff seem put off by your presence and are sometimes even unfriendly. Oh well, the goods they carry way outdo a staff member possibly having a bad day. :)
Excellent selection of hard to find books on subjects varying from alternative medicine, the metaphysical, aliens and alternative history, and everything possible between. Large selections of artifacts, crystals, jewelry and incense. Definitely worth a stop by if you are in the area. 4 stars only because every time I've been there *most*, not all, but most staff seem put off by your presence and are sometimes even unfriendly. Oh well, the goods they carry way outdo a staff member possibly having a bad day. :)
VickyLynn M (16.06.2017 03:59)
Banyen Books & Sound is an amazing store. The selection of books on the shelves is quite extensive. In addition, the store offers CDs, crystals, clothing, musical instruments, incense, greeting cards, etc. As I was looking for a deck of cards, I was extremely impressed by the oracle cards and tarot section which was very generous in its offerings. For almost every box of cards, there was a sample box so that I could get the look and feel of the cards and their accompanying guidebooks before I purchased my choice.
So why only 3 stars? Because the people who work there (and I saw 4 during my visit) are not as warm and friendly as the store and its offerings. Only one person, a gentleman, spoke to me and that was to ask me to move so he could get a book off the shelf. But he did that very courteously and with a smile. The other 3 staff members did not acknowledge me at all--no smile, no 'can I help you,' nothing! I even complimented the cashier about the store and she never said thank you or responded to me at all.
In my estimation, Banyen Books & Sound deserves 5 stars for its tasteful space and the generous selection of New Age and metaphysical items offered. But the staff members deserve 1 star for their treatment of customers. In this day and age when we can find and order literally anything online (and often at a lower price!), wisdom suggests that excellent customer service is the one reliable way to build customer loyalty and ensure that customers continue to shop at your "brick-and-mortar" store rather than only online.
Banyen Books & Sound is an amazing store. The selection of books on the shelves is quite extensive. In addition, the store offers CDs, crystals, clothing, musical instruments, incense, greeting cards, etc. As I was looking for a deck of cards, I was extremely impressed by the oracle cards and tarot section which was very generous in its offerings. For almost every box of cards, there was a sample box so that I could get the look and feel of the cards and their accompanying guidebooks before I purchased my choice.
So why only 3 stars? Because the people who work there (and I saw 4 during my visit) are not as warm and friendly as the store and its offerings. Only one person, a gentleman, spoke to me and that was to ask me to move so he could get a book off the shelf. But he did that very courteously and with a smile. The other 3 staff members did not acknowledge me at all--no smile, no 'can I help you,' nothing! I even complimented the cashier about the store and she never said thank you or responded to me at all.
In my estimation, Banyen Books & Sound deserves 5 stars for its tasteful space and the generous selection of New Age and metaphysical items offered. But the staff members deserve 1 star for their treatment of customers. In this day and age when we can find and order literally anything online (and often at a lower price!), wisdom suggests that excellent customer service is the one reliable way to build customer loyalty and ensure that customers continue to shop at your "brick-and-mortar" store rather than only online.
