InterRent Toulouse
| Toulouse-Blagnac Airport, Blagnac |
5 oranları
2.00/10.00 |
|
+33 826 10 28 37 |
|
InterRent Toulouse haritada
değerlendirme
Phill Simpson (27.09.2017 22:36)
Appalling set-up at Toulouse airport. Even though there is a desk in the terminal there was a note saying to go straight to the pick-up area. This turned out to be a mobile office in the back of a van on the parking lot. This would have been ok except for the the queue which meant we were standing in the rain for nearly an hour. The staff did not have the facilities to do their job (3G internet connection to connect to their systems - and they crossed their fingers for luck every time they pressed 'enter'). Very basic price and I wasn't expecting the earth, but to be told to clean and vac the car before returning it was taking it a bit far. Overall very poor. Pay a little extra and go elsewhere - it's not worth it.
Appalling set-up at Toulouse airport. Even though there is a desk in the terminal there was a note saying to go straight to the pick-up area. This turned out to be a mobile office in the back of a van on the parking lot. This would have been ok except for the the queue which meant we were standing in the rain for nearly an hour. The staff did not have the facilities to do their job (3G internet connection to connect to their systems - and they crossed their fingers for luck every time they pressed 'enter'). Very basic price and I wasn't expecting the earth, but to be told to clean and vac the car before returning it was taking it a bit far. Overall very poor. Pay a little extra and go elsewhere - it's not worth it.
Archie Isles (26.09.2017 16:15)
Do not use if your flight arrives after 10pm. They will not wait for you under any circumstances
Do not use if your flight arrives after 10pm. They will not wait for you under any circumstances
Tony Robinson (25.09.2017 00:37)
The car was fine but the reception was grim. One person on duty on a Saturday afternoon to handle 8+ renters. I'd paid up front and had everything in place but it still took 10 minutes to get the car. The reception person was unhelpful and unfriendly and tried to kick me out of the reception cabin when I attempted to help a lady who was being told that her petrol tank would only be half full when her arrangement was to have a full tank. My car had minor unrecorded minor scratches that I tried to report but the receptionist was too overworked to look at the car so scribbled something unintelligable on the hire form. I was also told that my car would not have a full tank. When I showed her my RentalCars contract, she told me to speak to her manager on Monday! She then told me that my car DID have a full tank (did she give me another vehicle?). What a stressful palaver. HOWEVER, the reception staff when I returned the car were brilliant - friendly and helpful. InterRent: please note that sufficient, friendly staff are critical. I won't use you again.
The car was fine but the reception was grim. One person on duty on a Saturday afternoon to handle 8+ renters. I'd paid up front and had everything in place but it still took 10 minutes to get the car. The reception person was unhelpful and unfriendly and tried to kick me out of the reception cabin when I attempted to help a lady who was being told that her petrol tank would only be half full when her arrangement was to have a full tank. My car had minor unrecorded minor scratches that I tried to report but the receptionist was too overworked to look at the car so scribbled something unintelligable on the hire form. I was also told that my car would not have a full tank. When I showed her my RentalCars contract, she told me to speak to her manager on Monday! She then told me that my car DID have a full tank (did she give me another vehicle?). What a stressful palaver. HOWEVER, the reception staff when I returned the car were brilliant - friendly and helpful. InterRent: please note that sufficient, friendly staff are critical. I won't use you again.
Baptiste Leyendecker-Adenot (29.08.2017 07:54)
The car is as horrible as the customer service. I've been old the car was in perfect condition when it was not! The car was damaged all around! Went back to complain about it and I've been told the time wasn't convenient because it was only 2 people at the office and they didn't have time for me. And I don't mention the rolling eyes and attitude from one of them! I would recommend this company. Pay a bit more and get something better!
The car is as horrible as the customer service. I've been old the car was in perfect condition when it was not! The car was damaged all around! Went back to complain about it and I've been told the time wasn't convenient because it was only 2 people at the office and they didn't have time for me. And I don't mention the rolling eyes and attitude from one of them! I would recommend this company. Pay a bit more and get something better!
£ Catalanfc (12.05.2017 17:35)
My plane was delayed by 2 hours so I decided to call Inter rent Toulouse to give them a heads up. When we finally landed, they were literally the ONLY rental company who had closed shop without waiting for their customers on the delayed plane. Had to pay for an hotel and wait the next morning and they couldn't even apologise, the person at the desk was even considering charging me for late pick-up! Unbelievable.
My plane was delayed by 2 hours so I decided to call Inter rent Toulouse to give them a heads up. When we finally landed, they were literally the ONLY rental company who had closed shop without waiting for their customers on the delayed plane. Had to pay for an hotel and wait the next morning and they couldn't even apologise, the person at the desk was even considering charging me for late pick-up! Unbelievable.
