Sixt Mietwagen Heidelberg
| Eppelheimer Straße 10, Heidelberg |
5 oranları
5.60/10.00 |
|
+49 180 6 666666 |
|
Sixt Mietwagen Heidelberg haritada
değerlendirme
Rohit Aggarwal (06.10.2017 06:19)
Professional service with a wife range of good condition and clean cars.
Professional service with a wife range of good condition and clean cars.
Scot John (02.10.2017 07:55)
Very helpful and friendly service.
Very helpful and friendly service.
Sarah Marcrom (17.08.2017 15:42)
BEWARE!
1. We requested a carseat but when the car was delivered the man said they didn't have one in the local office. We were charged for a carseat that we never used. (they eventually fixed this but not our other issues) This means that we wasted an hour of our travel time with two young kids driving around town looking for somewhere to purchase a carseat that we only needed for 2 days.
2. We paid for delivery and pickup of the car. When the car was delivered on Saturday my husband asked if we were all set for the pick up on Sunday. The men who dropped it off confirmed that yes, it would be picked up on Sunday. On Sunday when we returned no one came. We called a Sixt number and spoke to someone who assured us that we would not be charged for extra days because she could see on our reservation that we had booked a pick up of the car. By Monday, the car had not been picked up so I filled out a contact form on the website explaining what had happened. I also looked on your website for a local phone number and one was not listed. We did not hear from anyone until Tuesday. I explained via email that we had not used to car since Sunday and to please not charge us. I just received my invoice and we were charged for 2 extra days.
I have called and emailed the company numerous times. We were initially planning on renting a car each weekend that we are in Germany but we cannot afford to be charged double every weekend. Not only has this caused heartache but it has limited our travels. After being told to be patient while they worked on the issue. Below is the email that they just sent us. WE CALLED. WE CONTACTED THEM THROUGH THEIR WEBSITE AND THEY'RE CHARGING US DOUBLE. Beware because these are not honest people.
"With Sixt you can park your vehicle at your destination and we will pick it up on request.
When you no longer need your rental car, please inform us immediately and your rental agreement will end. This means that you can be flexible, even with changes in timing or if you are affected by traffic jams.
For this rental, we have received no information that the vehicle is available to be collected. It is no longer possible to change the rental period."
BEWARE!
1. We requested a carseat but when the car was delivered the man said they didn't have one in the local office. We were charged for a carseat that we never used. (they eventually fixed this but not our other issues) This means that we wasted an hour of our travel time with two young kids driving around town looking for somewhere to purchase a carseat that we only needed for 2 days.
2. We paid for delivery and pickup of the car. When the car was delivered on Saturday my husband asked if we were all set for the pick up on Sunday. The men who dropped it off confirmed that yes, it would be picked up on Sunday. On Sunday when we returned no one came. We called a Sixt number and spoke to someone who assured us that we would not be charged for extra days because she could see on our reservation that we had booked a pick up of the car. By Monday, the car had not been picked up so I filled out a contact form on the website explaining what had happened. I also looked on your website for a local phone number and one was not listed. We did not hear from anyone until Tuesday. I explained via email that we had not used to car since Sunday and to please not charge us. I just received my invoice and we were charged for 2 extra days.
I have called and emailed the company numerous times. We were initially planning on renting a car each weekend that we are in Germany but we cannot afford to be charged double every weekend. Not only has this caused heartache but it has limited our travels. After being told to be patient while they worked on the issue. Below is the email that they just sent us. WE CALLED. WE CONTACTED THEM THROUGH THEIR WEBSITE AND THEY'RE CHARGING US DOUBLE. Beware because these are not honest people.
"With Sixt you can park your vehicle at your destination and we will pick it up on request.
When you no longer need your rental car, please inform us immediately and your rental agreement will end. This means that you can be flexible, even with changes in timing or if you are affected by traffic jams.
For this rental, we have received no information that the vehicle is available to be collected. It is no longer possible to change the rental period."
wilson contreras (13.10.2016 19:43)
It's like they give you that for free, the client support is so BAD!
It's like they give you that for free, the client support is so BAD!
Андрей Подлесный (13.08.2015 07:44)
Take the car without looking. when returning collateral cheat. I have calculated with 129 € for refueling, while the floor of the tank was filled. € 129 for three full tank can fill. insolently deceive. And I designed the full insurance. I'm afraid to assume that they could "find" and how to calculate with me without insurance. There were no injuries, and the total rent for 2 days to get 410 €, while the price of 63 € per day. Subtotal 205 euros a day !!! it is very expensive. Price is written 63, and eventually counted 205. It brazenly.
Take the car without looking. when returning collateral cheat. I have calculated with 129 € for refueling, while the floor of the tank was filled. € 129 for three full tank can fill. insolently deceive. And I designed the full insurance. I'm afraid to assume that they could "find" and how to calculate with me without insurance. There were no injuries, and the total rent for 2 days to get 410 €, while the price of 63 € per day. Subtotal 205 euros a day !!! it is very expensive. Price is written 63, and eventually counted 205. It brazenly.
