Net-Vet Kft. Állatorvosi Rendelőintézet
| Debrecen, Nógrádi Mátyás utca 17 |
5 oranları
8.00/10.00 |
|
+36 52 531 663 |
|
Net-Vet Kft. Állatorvosi Rendelőintézet haritada
değerlendirme
Andrea D'Orazio (18.10.2017 00:28)
I brought my dog to this clinic to remove a tick, since I didn't have the required "tools", expecting an excellent service as stated by many other customers... well, in a nutshell, the quality is still far from the western Europe:
1 - customer service: I told them about my needs, they made a lot of burocracy stuff, and then ask me to sit for 1 minute... after 20 minutes I was still waiting, with other people coming and entering before me, so I asked again if I had to make appointment, but they told me just to wait...
2 - the dog was nervous, but they made him quite angry when they put a tight bandage around his nose. not satisfied, they put another one! I was shocked, never saw such "technique" anywhere. Apart the vet, there were other 2 people holding the now super nervous / scared / angry dog.
3 - I asked for a check-up about parassites, they basically told me to do it by myself and to use some repellents...
4 - worst of all, the head of the tick was still in the skin (see picture)... I asked if it was removed completely, and they confirm.. at that point I understood I was in the wrong place.
2 stars just because of possible language barriers, otherwise it would be 1 (most of the staff don't speak English).
NO WAY.
I brought my dog to this clinic to remove a tick, since I didn't have the required "tools", expecting an excellent service as stated by many other customers... well, in a nutshell, the quality is still far from the western Europe:
1 - customer service: I told them about my needs, they made a lot of burocracy stuff, and then ask me to sit for 1 minute... after 20 minutes I was still waiting, with other people coming and entering before me, so I asked again if I had to make appointment, but they told me just to wait...
2 - the dog was nervous, but they made him quite angry when they put a tight bandage around his nose. not satisfied, they put another one! I was shocked, never saw such "technique" anywhere. Apart the vet, there were other 2 people holding the now super nervous / scared / angry dog.
3 - I asked for a check-up about parassites, they basically told me to do it by myself and to use some repellents...
4 - worst of all, the head of the tick was still in the skin (see picture)... I asked if it was removed completely, and they confirm.. at that point I understood I was in the wrong place.
2 stars just because of possible language barriers, otherwise it would be 1 (most of the staff don't speak English).
NO WAY.
Ferenc Juhász-Nagy (18.09.2017 08:55)
Korrekt hely.
Korrekt hely.
Tasy Z (02.09.2017 16:30)
Quite nice people.Recommended place for UR pets to heal.
Quite nice people.Recommended place for UR pets to heal.
Cristina Pop (17.02.2017 22:14)
Super vet
Super vet
Alexandru Molnar (27.10.2015 01:51)
professional staff
professional staff
