Iceland Car Rental
| Hlíðasmári 13, Kópavogur |
5 oranları
6.40/10.00 |
|
+354 415 2500 |
|
Iceland Car Rental haritada
değerlendirme
Fredy AZU (17.11.2017 13:15)
After many mails I do have the feeling, this Company is not make a very serious job. We had a reservation (with a early payment) this year. Shortly of our vacation I had to cancel the trip to Iceland (because of an accident). We asked for a refund of our payment and even after 3 months, many e-mails, back and forth, and many "excuses", the money is still not back in our account. Excuses: the accountant is on vacation; I passed your mail to the accounting department; I passed your e-mail directly to our chief (no anser from this part)!
I dissuade not to rent a car with this company.
After many mails I do have the feeling, this Company is not make a very serious job. We had a reservation (with a early payment) this year. Shortly of our vacation I had to cancel the trip to Iceland (because of an accident). We asked for a refund of our payment and even after 3 months, many e-mails, back and forth, and many "excuses", the money is still not back in our account. Excuses: the accountant is on vacation; I passed your mail to the accounting department; I passed your e-mail directly to our chief (no anser from this part)!
I dissuade not to rent a car with this company.
Katie Frazzini (28.05.2017 18:40)
I would not recommend renting from this company. They have 1 or 2 people working at a time. When we arrived to pick up the car, only 1 person was working. It took over an hour to get a car, even though we reserved in advance. Upon returning the vehicle, it took 2 hour to return the car. What was most disturbing is they consider the smallest scratches as damage and will charge you for everything. We had a scratch on the bumper of the vehicle, where most scratches exist, and they claimed it was new damage. When I asked them to point out the damage, the lady helping licked her finger to rub off the dirt to show me the scratches. I was so shocked they considered it new damage when it appeared to be normal wear of a car after hundreds of people drive it around Iceland. Furthermore, they claimed We had a chip in the windshield. Again, not a crack, not something I would consider damage. So, 2 hours and 1400 USD later, we left, feeling upset about our Iceland experience. The poor people wanting to get a car or drop off a car had to wait while we competed the damage report because there wasn't anyone else there.
If you choose to rent through this company, I recommend licking your finger and scanning the car meticulously, noting every scratch, scuff mark, dent, chip, etc. Document everything.
Or, better yet, choose a different company.
I would not recommend renting from this company. They have 1 or 2 people working at a time. When we arrived to pick up the car, only 1 person was working. It took over an hour to get a car, even though we reserved in advance. Upon returning the vehicle, it took 2 hour to return the car. What was most disturbing is they consider the smallest scratches as damage and will charge you for everything. We had a scratch on the bumper of the vehicle, where most scratches exist, and they claimed it was new damage. When I asked them to point out the damage, the lady helping licked her finger to rub off the dirt to show me the scratches. I was so shocked they considered it new damage when it appeared to be normal wear of a car after hundreds of people drive it around Iceland. Furthermore, they claimed We had a chip in the windshield. Again, not a crack, not something I would consider damage. So, 2 hours and 1400 USD later, we left, feeling upset about our Iceland experience. The poor people wanting to get a car or drop off a car had to wait while we competed the damage report because there wasn't anyone else there.
If you choose to rent through this company, I recommend licking your finger and scanning the car meticulously, noting every scratch, scuff mark, dent, chip, etc. Document everything.
Or, better yet, choose a different company.
Jeff S (08.09.2016 01:28)
This company helped me because another rental company gave me a junk car. This company was able to find me something despite having no reservations. I got a diesel Dacia Duster with manual transmission. Thankful to have manual! Dacia cars are not very good though.
This company helped me because another rental company gave me a junk car. This company was able to find me something despite having no reservations. I got a diesel Dacia Duster with manual transmission. Thankful to have manual! Dacia cars are not very good though.
Mark Dubiel (05.03.2016 17:24)
I used this agency during my recent trip to Iceland. Specifically I rented a jeep wrangler and very snowy windy conditions for an overnight trip to the small town of VI K. The jeep was in amazing condition, and thankful that I rented it because of the icy roads. Also I can tell you the moment I stepped foot in their office to the moment the car returned I was satisfied with every aspect of the transaction. The two owners were extremely polite knowledgeable and offered advice regarding the journey. In summary I couldn't be more pleased with my experience and highly recommend Iceland Car Rental.
I used this agency during my recent trip to Iceland. Specifically I rented a jeep wrangler and very snowy windy conditions for an overnight trip to the small town of VI K. The jeep was in amazing condition, and thankful that I rented it because of the icy roads. Also I can tell you the moment I stepped foot in their office to the moment the car returned I was satisfied with every aspect of the transaction. The two owners were extremely polite knowledgeable and offered advice regarding the journey. In summary I couldn't be more pleased with my experience and highly recommend Iceland Car Rental.
Filip Petrik (09.12.2015 15:32)
Exellent customer service, very helpfull staff and affordable price A + service
Exellent customer service, very helpfull staff and affordable price A + service
