Avis Noleggio Auto Firenze
- İtalya
- Floransa
- Araba ve limuzin kiralama
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Borgo Ognissanti, 128, Firenze |
5 oranları
4.80/10.00
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+39 055 213629
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Avis Noleggio Auto Firenze haritada
değerlendirme
Niklas Roos (04.11.2017 18:29)
Had a very pleasant experience from the staff at Avis who helped with maps, gave me a selection of different cars to choose from and there was no waiting time at all in November. At return they helped me with information on how not to get a fine if I would have ended up in a traffic limited zone. All very friendly.
Maximilian Melchior (26.10.2017 11:11)
We just had a minor problem: The car was booked weeks before our arrival with my wife's name but wanted to pay with my credit card. The Avis staff did not want to accept this and sent us away without further trying to find a solution.
We then tried to ask the staff for alternatives but they simply ignored us. Since we rented a house several kilometers away this was quite a severe issue.
The rude behaviour was very surprising. I urge everyone to seek another car rent since the smallest problem can lead to you being all on your own!
Parisa Ghassemi (03.10.2017 16:12)
Booked via auto europe and paid online. Waited one hour to be served only to be told there were no auto cars left yet there were at least another 20 people behind me in the queue. Got told my refund would be sorted... not the case as i am still awaiting a refund over 2 weeks later. Would give zero stars if i could.
Audrey Reyes (21.09.2017 22:59)
Be prepared to wait, especially if you are not a preferred customer of either Avis or Budget (since they operate both off of the same customer service counters). Otherwise the customer service was fine and it was a quick taxi ride from the train station.
Giacomo Gnecchi Ruscone (09.09.2017 17:24)
Get the Avis membership to increase speed of service at counter. The waiting times are awful really so plan ahead you'll be stuck there for 1-2 hours, no joke. The staff attending was super sweet although I'm sure the situation can get out of hand with all those people crammed in the office.