Avis Noleggio Auto Roma Via Sardegna

Javier (12.10.2017 01:49)
Awful experience from beginning to end. The salesperson in Rome tried to rent me a GPS knowing that the car was equipped with one. Then, when I returned the car at the Venice airport, they charged me around $400 for a small black mark on the rear bumper (not even a scratch) that I'm sure could be easily removed with some alcohol or rubbing compound. The employee performed a 20 seconds inspection (didn't even bother to check the front of the car) and went directly to that little mark (?) Be careful when renting a car in Italy!

Kathryn Olinger (26.09.2017 23:01)
Make sure you have the primary driver register for the car! I registered thinking my husband could be listed as our driver (I do not drive manual) and learned at the desk that we would need to pay a fee for a second driver. Other than that, great experience.

Tim Bellette (08.09.2017 11:45)
Dropped the car off here, easy place to drop the car off with dedicated garage. Quick, easy and painless drop off. No problems.

Lukasz Bialek (08.08.2017 16:49)
To start I must mention that service at the location was very pleasant. That is where nice things about Avis end. First, I did not receive the car I have reserved and instead was offered apparently the same class car...much smaller than what I have requested. Had to get larger car and pay much more money.

I have rented and returned the car in April - I have received "administrative fee" charge on my credit card in the amount of $57 in June for Avis apparently notifying me that I have received a ticket and it will be mailed to me by authorities...that cost $57. Fast forward to August, I receive another administrative fee for $57, almost 4 months later. Called Avis and of course nothing can be done that is their fee and timing does not matter to them. Now waiting for another ticket... Customer service is horrible and the process they have in place is even worse! To find out 4 months later about a ticket and administrative fee is unheard of.

I'm a frequent traveler and rent cars every time I travel and I have never received a ticket from rental company not to mention $114 in "administrative" fees charged automatically to my credit card. I would recommend to stay away from Avis!

Go to any other company (Sixt takes care of you best – I was always upgraded to higher class car if they do not have my reserved car and NEVER received any administrative fee or ticket even though rented from them 7+ times) If they were only available at that time.

Hope this helps and saves you horrible experience with Avis.

Esteban Moreno M (08.07.2017 16:32)
Rented a car online and paid. Instructions said to bring a valid drivers license and my credit card to this office. An employee with the name Valter asked me for another sort of ID. Which I did not have because I never needed it before and because my drivers license was enough according to instructions. I said I can provide an electronic copy but he refuse to accept it. In any case enough is to say I did not get the rented car and I would never come back to this place.

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