Europcar Santa Croce - Noleggio Auto e Furgoni
| /H, Piazzale Roma, 496 |
5 oranları
6.40/10.00 |
|
+39 041 523 8616 |
|
Europcar Santa Croce - Noleggio Auto e Furgoni haritada
değerlendirme
Sandro Luciani (12.09.2017 19:41)
Worst service ever. I reserved a diesel vehicle a month before. When I got there I was given a regular gas vehicle and was told that they don't make diesel vehicles in the category I choose and that I could take what they had for me or I can walk. I was given an email to make my complaint. I then found out that it was a lie and that they do have diesel vehicles. The staff was rude and did not care for me at all. Worst experience ever next time I'll choose a different rental company.
Worst service ever. I reserved a diesel vehicle a month before. When I got there I was given a regular gas vehicle and was told that they don't make diesel vehicles in the category I choose and that I could take what they had for me or I can walk. I was given an email to make my complaint. I then found out that it was a lie and that they do have diesel vehicles. The staff was rude and did not care for me at all. Worst experience ever next time I'll choose a different rental company.
Alberto Gemin (09.09.2017 11:49)
It's a Europcar desk not very crowded
It's a Europcar desk not very crowded
Russell King (11.08.2017 23:00)
Good service on a busy day. I read some bad reviews so was hesitant but found instead it was a long line of rude, low patience customers, and the staff keeping their cool and being helpful!!!
Good service on a busy day. I read some bad reviews so was hesitant but found instead it was a long line of rude, low patience customers, and the staff keeping their cool and being helpful!!!
Eric Ragot (02.08.2016 09:01)
Quick efficient helpful. What more do you want.
Quick efficient helpful. What more do you want.
Kenneth Chiu (18.06.2016 01:10)
lesson learned:
- PHOTO/VIDEO everything. The car, in 360 degrees, check everything and record everything.
- Pay all your fuel with credit cards and keep receipts.
- PHOTO your fully filled gauge with the mileage when you return the car.
- NEVER drop off the car at the parkade.
- Never accept offers from the Europcar staff to "take care of the paperwork" without getting into the office ensuring that everything is signed-off.
- LET THE STAFF know that you did take photos and videos of everything.
or you will deeply regret.
lesson learned:
- PHOTO/VIDEO everything. The car, in 360 degrees, check everything and record everything.
- Pay all your fuel with credit cards and keep receipts.
- PHOTO your fully filled gauge with the mileage when you return the car.
- NEVER drop off the car at the parkade.
- Never accept offers from the Europcar staff to "take care of the paperwork" without getting into the office ensuring that everything is signed-off.
- LET THE STAFF know that you did take photos and videos of everything.
or you will deeply regret.
