Odakyu Hotel Century
| 2−2−1 Yoyogi, 渋谷区 |
5 oranları
8.00/10.00 |
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+81 3-5354-0111 |
|
Odakyu Hotel Century haritada
değerlendirme
Joo Khee Tan (16.11.2017 14:31)
The service was prompt and helpful. Location is great. Breakfast could do with some more variety though.
The service was prompt and helpful. Location is great. Breakfast could do with some more variety though.
Mark S.J. (05.11.2017 13:06)
I read the reviews prior to booking with this hotel. I agree with most, if not all, the reviews that it has the best location. Situated beside the Shinjuku Station and Bus Terminal, it has been very convenient for my family to travel. Not to mention, shops, convenience stores and restaurants as well as malls are within walking distance. Price is a bit costly but I am happy with my stay. Staff receptionists are courteous. Service is excellent. Overall, I plan to stay here again should we be going back to Tokyo.
I read the reviews prior to booking with this hotel. I agree with most, if not all, the reviews that it has the best location. Situated beside the Shinjuku Station and Bus Terminal, it has been very convenient for my family to travel. Not to mention, shops, convenience stores and restaurants as well as malls are within walking distance. Price is a bit costly but I am happy with my stay. Staff receptionists are courteous. Service is excellent. Overall, I plan to stay here again should we be going back to Tokyo.
Anthony Wong (29.10.2017 12:31)
The hotel is located in a great location, just a 3 minute walk from Shinjuku Station and 1 minute walk across the street to Takashimaya Times Square. The rooms are well maintained and quite large. Our king room had plenty of space and the bed was comfortable. It had a great east facing view. The staff are very friendly and helpful.
The hotel is located in a great location, just a 3 minute walk from Shinjuku Station and 1 minute walk across the street to Takashimaya Times Square. The rooms are well maintained and quite large. Our king room had plenty of space and the bed was comfortable. It had a great east facing view. The staff are very friendly and helpful.
Mark Stafford (26.10.2017 08:57)
Capable, efficient staff. Great position in Tokyo. Wonderful view from room. Very good amenities. Useful baggage storage.
Capable, efficient staff. Great position in Tokyo. Wonderful view from room. Very good amenities. Useful baggage storage.
Angel Ho (19.09.2017 02:08)
I was staying in the hotel for 5 days. At the last night, I ask the front desk whether there was the same type of room (scenic king room) available for extension of 3-day stay. The staff said only the smallest room was available. However, it was too small for me and my husband. I was doubting what the staff told me was true as it was weekdays at the time. So I quickly went back to my room and search at the hotel's website for any available room for the following 3 days. Surprisingly, I got at least 4 room types to choose from, and I booked the same room, scenic king room, straight away. I felt angry and wonder why the front desk told me all room sold out except the smallest room. I went to the reception again, showed the same staff my online reservation number and ask him to explain to me why I can book a room via the hotel's website but what he told me was a different story. At the beginning, the staff was still insisting that no room available for me except the smallest room. This made me even more angry and felt there was something wrong regarding the hotel's staff and training. After the staff asked other colleagues' help, they gave me a very strange answer with poor English "we are reception and what we can see from the computer system was no room available for you except the smallest room type. Also, our hotel's reservation center was closed now. Customers who book online often can cause double booking but our front desk' computer system is different from the reservation system....so we can't do anything but offer you the smallest room." It is odd to come across a reception staff who is unable to book the room for the customers but the customers have to book the room via the hotel's website. Well, perhaps this is a kind of "self-service" when you would like to stay in this 4-star hotel with the rate similar to 5-star hotel! Also, the male staffs at reception were not friendly either when I asked them for extension. Think twice before you are going to book this hotel!
I was staying in the hotel for 5 days. At the last night, I ask the front desk whether there was the same type of room (scenic king room) available for extension of 3-day stay. The staff said only the smallest room was available. However, it was too small for me and my husband. I was doubting what the staff told me was true as it was weekdays at the time. So I quickly went back to my room and search at the hotel's website for any available room for the following 3 days. Surprisingly, I got at least 4 room types to choose from, and I booked the same room, scenic king room, straight away. I felt angry and wonder why the front desk told me all room sold out except the smallest room. I went to the reception again, showed the same staff my online reservation number and ask him to explain to me why I can book a room via the hotel's website but what he told me was a different story. At the beginning, the staff was still insisting that no room available for me except the smallest room. This made me even more angry and felt there was something wrong regarding the hotel's staff and training. After the staff asked other colleagues' help, they gave me a very strange answer with poor English "we are reception and what we can see from the computer system was no room available for you except the smallest room type. Also, our hotel's reservation center was closed now. Customers who book online often can cause double booking but our front desk' computer system is different from the reservation system....so we can't do anything but offer you the smallest room." It is odd to come across a reception staff who is unable to book the room for the customers but the customers have to book the room via the hotel's website. Well, perhaps this is a kind of "self-service" when you would like to stay in this 4-star hotel with the rate similar to 5-star hotel! Also, the male staffs at reception were not friendly either when I asked them for extension. Think twice before you are going to book this hotel!
