Clínica Veterinaria Doctor Zoo
| Calle Centenario No. 60, Local 1 y 2, Zona Urbana Río Tijuana, Tijuana |
5 oranları
8.40/10.00 |
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+52 664 682 8540 |
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Clínica Veterinaria Doctor Zoo haritada
değerlendirme
John Melendez (10.09.2017 08:49)
My fellow San Diegans: DO NOT COME HERE. Like most of you reading this review, chances are you are searching for a decent vet in TJ because you consider your pet to be part of the family. You've taken your pet to a vet in SD and have reached the conclusion that if you continue those visits, you will eventually be broke.
Our dog has a skin condition that was getting on our nerves and also causing him much discomfort. We ended up at this place because it was the closest vet to the border and our driving is limited in TJ.
Upon our arrival we were greeted and asked for our dogs information. Five minutes later, in the consultation room, the vet began to examine our dog. After asking us routine questions he proceeded to going into a room only to come back with a syringe. I felt like things were moving fast so I decided to ask the vet questions such as, "what are you injecting my dog with," and "how much will this cost." In a sarcastic tone his response to my second question was: "one thousand five hundred dollars." Ummm, okay. Obviously that was not going to be the cost, but it was the underlying message that bothered me. A message that I interpreted as, "I will charge as much as I have to and I am sure you will be able to afford it." Things only went down hill from here.
We asked if there were any other alternate treatments and he seemed bother by the question. I hadn't experienced such bad customer service since Kinkos (you know that copy place way back then). Anyhow, the vet pretty much told us that the treatment was going to cost what it needed to cost. Also, he gave us a recommendation: "If you want to try an other place, you can take your dog to a barn and pray for the best." Thanks, doc.
Without even asking us first, the vet asked the girls at the front to ring us up in dollars. There was something about his assumption that we were going to pay in dollars that did not make me feel assured. This vet also suggested we compliment the injection with pills. And by "suggesting" I mean practically pushed the treatment without really explaining what the pills were all about. We decided not to pay for the pills because we had been fed up with his rude attitude.
To conclude my rant about this bad vet experience, our total cost was 400 pesos (consultation & shot medicine). Our search for a better vet in TJ will continue. Even though this visit was fairly inexpensive, I would much rather pay more than deal with a rude, sarcastic and unprofessional vet.
My fellow San Diegans: DO NOT COME HERE. Like most of you reading this review, chances are you are searching for a decent vet in TJ because you consider your pet to be part of the family. You've taken your pet to a vet in SD and have reached the conclusion that if you continue those visits, you will eventually be broke.
Our dog has a skin condition that was getting on our nerves and also causing him much discomfort. We ended up at this place because it was the closest vet to the border and our driving is limited in TJ.
Upon our arrival we were greeted and asked for our dogs information. Five minutes later, in the consultation room, the vet began to examine our dog. After asking us routine questions he proceeded to going into a room only to come back with a syringe. I felt like things were moving fast so I decided to ask the vet questions such as, "what are you injecting my dog with," and "how much will this cost." In a sarcastic tone his response to my second question was: "one thousand five hundred dollars." Ummm, okay. Obviously that was not going to be the cost, but it was the underlying message that bothered me. A message that I interpreted as, "I will charge as much as I have to and I am sure you will be able to afford it." Things only went down hill from here.
We asked if there were any other alternate treatments and he seemed bother by the question. I hadn't experienced such bad customer service since Kinkos (you know that copy place way back then). Anyhow, the vet pretty much told us that the treatment was going to cost what it needed to cost. Also, he gave us a recommendation: "If you want to try an other place, you can take your dog to a barn and pray for the best." Thanks, doc.
Without even asking us first, the vet asked the girls at the front to ring us up in dollars. There was something about his assumption that we were going to pay in dollars that did not make me feel assured. This vet also suggested we compliment the injection with pills. And by "suggesting" I mean practically pushed the treatment without really explaining what the pills were all about. We decided not to pay for the pills because we had been fed up with his rude attitude.
To conclude my rant about this bad vet experience, our total cost was 400 pesos (consultation & shot medicine). Our search for a better vet in TJ will continue. Even though this visit was fairly inexpensive, I would much rather pay more than deal with a rude, sarcastic and unprofessional vet.
Estuardo Lopez (05.05.2017 02:07)
I had to vaccinate my puppy, so I called Dr Zoo and they were gentle enough to wait for my arrival after business hours. He checked my dog as well and only charged $15 for the vaccination. I have called before a Veterinarian here in the US and they wanted to charge for the consultation plus vaccines $85
I had to vaccinate my puppy, so I called Dr Zoo and they were gentle enough to wait for my arrival after business hours. He checked my dog as well and only charged $15 for the vaccination. I have called before a Veterinarian here in the US and they wanted to charge for the consultation plus vaccines $85
Jessi S (22.02.2017 17:48)
I have so much respect for this veterinary and his personnel. They were attentive, assisted with dental work on my 2 Chihuahuas (Nena & Gummie), prices are amazing, they care more about the well being of the pet than they do of the money. You can't beat that. I traveled from Los Angeles where I was quoted $1200 + for dental extraction alone and not to mention no teeth cleaning. This Vet charged me not even 1/4 of what I was originally quoted here in L.A. I even offered to pay for any additional costs and they denied additional charges. WOW! Who does that now a days?! My two fur babies made it home ok and are now happy dogs. I checked on their teeth two days later as they were healing and their gums and teeth are healthy white and pink. I can't say enough good things about this vet and his personnel. They are truly amazing and very professional handling your pets. They answered every question I had regarding taking them home and what I should give them for pain & food. The location is a bit hidden but call them and they will guide you. Should be a piece of cake to locate them with directions. They are located in a private lot in front of a grocery store that by my bad memory I do not remember the name. Best of luck to you and trust me you will be happy with their service on your pets.
Les tengo tanto cariño y respeto a este veterinario y su asistentes de oficina. No solo me ayudaron con mi perritos y sus problemas con la dentadura si no que tambien tienen precios increibles. Aqui en Los Angeles me dieron un estimado de quitarle los dientes que tenian malos y sin limpiezao por mas de $1,200. Dr. Zoo me cobro menos de 1/4 del precio. Al ofrecer y preguntar al final de todo si iba aver cargos extras me dijieron que no. A los dos dias despues de la limpiesa y extraccion de los dientitos de mis perros les abri su boquita y los dientes estan excepcionalmente blancos y las encias estan rositas como deben de estar. No queria ir a Tijuana en primer lugar por medio por los rumores y poner a mis perros en manos de un desconocido pero por decision a no ver a mis perros con dolor fui y estoy muy contenta y agradecida con este veterinario. El local esta un poco escondido pero esta en un estacionamiento privado. Si llaman las señoritas que contestan son muy amables y los guiaran. Esta enfrente de una super mercado que no recuero como se llama. Se los recomiendo y a mi no me pagaron por este 'review' si no que doy mi propia historia que ayudaron y atendieron muy bien a mis dos perros (Nena Y Gummie) y a mi. Mil Gracias!
I have so much respect for this veterinary and his personnel. They were attentive, assisted with dental work on my 2 Chihuahuas (Nena & Gummie), prices are amazing, they care more about the well being of the pet than they do of the money. You can't beat that. I traveled from Los Angeles where I was quoted $1200 + for dental extraction alone and not to mention no teeth cleaning. This Vet charged me not even 1/4 of what I was originally quoted here in L.A. I even offered to pay for any additional costs and they denied additional charges. WOW! Who does that now a days?! My two fur babies made it home ok and are now happy dogs. I checked on their teeth two days later as they were healing and their gums and teeth are healthy white and pink. I can't say enough good things about this vet and his personnel. They are truly amazing and very professional handling your pets. They answered every question I had regarding taking them home and what I should give them for pain & food. The location is a bit hidden but call them and they will guide you. Should be a piece of cake to locate them with directions. They are located in a private lot in front of a grocery store that by my bad memory I do not remember the name. Best of luck to you and trust me you will be happy with their service on your pets.
Les tengo tanto cariño y respeto a este veterinario y su asistentes de oficina. No solo me ayudaron con mi perritos y sus problemas con la dentadura si no que tambien tienen precios increibles. Aqui en Los Angeles me dieron un estimado de quitarle los dientes que tenian malos y sin limpiezao por mas de $1,200. Dr. Zoo me cobro menos de 1/4 del precio. Al ofrecer y preguntar al final de todo si iba aver cargos extras me dijieron que no. A los dos dias despues de la limpiesa y extraccion de los dientitos de mis perros les abri su boquita y los dientes estan excepcionalmente blancos y las encias estan rositas como deben de estar. No queria ir a Tijuana en primer lugar por medio por los rumores y poner a mis perros en manos de un desconocido pero por decision a no ver a mis perros con dolor fui y estoy muy contenta y agradecida con este veterinario. El local esta un poco escondido pero esta en un estacionamiento privado. Si llaman las señoritas que contestan son muy amables y los guiaran. Esta enfrente de una super mercado que no recuero como se llama. Se los recomiendo y a mi no me pagaron por este 'review' si no que doy mi propia historia que ayudaron y atendieron muy bien a mis dos perros (Nena Y Gummie) y a mi. Mil Gracias!
Juan Castillo (23.08.2016 21:08)
Great service, great prices, friendly service
Great service, great prices, friendly service
Dulce Carolina Lopez (29.07.2015 16:35)
His is great doctor! My pets are happy to go and they get their needs met. The prices are good!
His is great doctor! My pets are happy to go and they get their needs met. The prices are good!
