Apex Car Rentals Christchurch Airport
| 28 Ron Guthrey Road, Christchurch |
5 oranları
8.00/10.00 |
|
+64 3-357 4536 |
|
Apex Car Rentals Christchurch Airport haritada
değerlendirme
Jun Yip (12.11.2017 05:27)
One of the staff is not so friendly. Other than that, we had smooth experience
One of the staff is not so friendly. Other than that, we had smooth experience
Yeh Yun (06.11.2017 07:33)
Ride to airport will be provided. Good services and experience from this car rental company.
Ride to airport will be provided. Good services and experience from this car rental company.
Luis Tzeng (23.09.2017 14:59)
Staff is friendly and helpful. They installed child car seats very carefully.
Staff is friendly and helpful. They installed child car seats very carefully.
Andrew Bishop (11.06.2017 22:57)
I do NOT recommend you hire a car from this company.
My brother and partner booked car with Apex using their website and that was the ONLY part of the experience that went well. I was with his partner when she went to collect that car from the Apex Christchurch office. Despite them having bought insurance (through an Apex partner), the Apex staff were insistent on them having to hand over $2000 in surety, on the justification that a Visa debit card was being used. After much debate, a manager was called in, who eventually agreed to waive the surety requirement. However, due to various reasons, it was decided that the hire would be finalised when my brother arrived into ChCh, early the following morning and this was communicated to Apex. Disappointingly, when my brother arrived to collect the car at 7am the next morning, the staff member on duty had no information about the arrangements from the night before and instead proceeded to hammer my brother with the same ridiculous requirement for a $2,000 upfront holding deposit! This time there was no reasonableness brought to bear and my brother ended up walking out, having to now find other means of transport.
All in all, it was a really ordinary bit of communication from Apex and a lousy example of customer service. Don't get sucked in by the low prices. There are plenty of other rental car operators with good prices AND good service.
I do NOT recommend you hire a car from this company.
My brother and partner booked car with Apex using their website and that was the ONLY part of the experience that went well. I was with his partner when she went to collect that car from the Apex Christchurch office. Despite them having bought insurance (through an Apex partner), the Apex staff were insistent on them having to hand over $2000 in surety, on the justification that a Visa debit card was being used. After much debate, a manager was called in, who eventually agreed to waive the surety requirement. However, due to various reasons, it was decided that the hire would be finalised when my brother arrived into ChCh, early the following morning and this was communicated to Apex. Disappointingly, when my brother arrived to collect the car at 7am the next morning, the staff member on duty had no information about the arrangements from the night before and instead proceeded to hammer my brother with the same ridiculous requirement for a $2,000 upfront holding deposit! This time there was no reasonableness brought to bear and my brother ended up walking out, having to now find other means of transport.
All in all, it was a really ordinary bit of communication from Apex and a lousy example of customer service. Don't get sucked in by the low prices. There are plenty of other rental car operators with good prices AND good service.
Gareth Davies (21.05.2017 20:35)
Very good value for money, car was also in very good nick and catered to my request of getting a manual (most of their fleet are automatics). Friendly staff and all in all a good and slick experience. No issues at the other end when dropping the car off in Picton either.
Very good value for money, car was also in very good nick and catered to my request of getting a manual (most of their fleet are automatics). Friendly staff and all in all a good and slick experience. No issues at the other end when dropping the car off in Picton either.
