AA Centre
| 12 Buchan Street, Sydenham, Christchurch |
5 oranları
6.00/10.00 |
|
+64 3-964 5570 |
|
AA Centre haritada
değerlendirme
breilly72 (20.10.2017 00:44)
After reading the reviews, I had low expectations. But credit where credit is due. Turned up at 830a, no-one in the queue, technically had the wrong paperwork, but they accepted it. Deb was friendly, made good conversation, asked about my trip, and I was out of there in 5 minutes. EFT-POS not working, but overall, couldn't fault Deb. Great service.
After reading the reviews, I had low expectations. But credit where credit is due. Turned up at 830a, no-one in the queue, technically had the wrong paperwork, but they accepted it. Deb was friendly, made good conversation, asked about my trip, and I was out of there in 5 minutes. EFT-POS not working, but overall, couldn't fault Deb. Great service.
Wai Mason (25.09.2017 03:20)
Gave me wrong information on several occasions. Rude and bad costumer service
Gave me wrong information on several occasions. Rude and bad costumer service
Pene Abbie (28.06.2017 11:53)
went to get international drivers licence - expected to fill in forms and it to be sent away and would have to wait. It was processed on the spot including taking a photo. Great service.
went to get international drivers licence - expected to fill in forms and it to be sent away and would have to wait. It was processed on the spot including taking a photo. Great service.
Bert Engelbrecht (08.05.2017 02:29)
I visited this center because I had to renew my expiring drivers licence. I arrived there just before their opening time of 8.30 am and waited in my car. About 5 customers were already cuing in front of the entrance door. At 8.30 am the door was opened and they were let in. I got out of my car but when trying to enter the center, the door was locked again. A few minutes later the door was unlocked by a staff member and I was let in. After I greeted her with "good morning", she just replied unfriendly: "The door was locked because it wasn't 8.30 yet." I went to the driver license counter where I presented the completed form for the renewal of my driver licence. After I was asked whether I was an AA member and then had to explain why I'm not an AA member, I had to pay the fee. Then a photo was taken and I had to look through a grimy old eye test machine and was asked to read out a certain line of letters. The blocks of letters appeared to me all offset against each other so that the lines were all mixed up and I wasn't able to read a line correctly. Therefore I failed the eye test and was asked to have my eyes checked by an optometrist. The next day I made an appointment with an optometrist and passed the test without any problems. I even could read out 3 eye chart lines below what was required to pass the test. I have better than 20/20 vision. The optometrist wasn't surprised that I failed the eye test at the AA Centre. I'm 1.88 m tall and I had to bend down to be able to see through the AA eye test machine, since the machine is fixed and doesn't seem to be height- or angle adjustable, I wasn't able to see through the machine at the correct angle and consequently the chart appeared distorted to me. A few days later I went to this AA Centre again to present my eye test certificate for the completion of my application. I had to wait for about 20 minutes even though there was only 1 customer in front of me and 4 other staff members were not serving any customers. Apart from the fact that I had to waste money and time to have an unnecessary eye test with an optometrist done due to the inadequate test equipment of the AA Centre, the personnel of this centre seem unfriendly and inefficient. The staff members are all dressed in dull black clothing, resembling a funeral business and the premises and equipment are old, run down and unappealing. I won't go there again and don't recommend it to others.
I visited this center because I had to renew my expiring drivers licence. I arrived there just before their opening time of 8.30 am and waited in my car. About 5 customers were already cuing in front of the entrance door. At 8.30 am the door was opened and they were let in. I got out of my car but when trying to enter the center, the door was locked again. A few minutes later the door was unlocked by a staff member and I was let in. After I greeted her with "good morning", she just replied unfriendly: "The door was locked because it wasn't 8.30 yet." I went to the driver license counter where I presented the completed form for the renewal of my driver licence. After I was asked whether I was an AA member and then had to explain why I'm not an AA member, I had to pay the fee. Then a photo was taken and I had to look through a grimy old eye test machine and was asked to read out a certain line of letters. The blocks of letters appeared to me all offset against each other so that the lines were all mixed up and I wasn't able to read a line correctly. Therefore I failed the eye test and was asked to have my eyes checked by an optometrist. The next day I made an appointment with an optometrist and passed the test without any problems. I even could read out 3 eye chart lines below what was required to pass the test. I have better than 20/20 vision. The optometrist wasn't surprised that I failed the eye test at the AA Centre. I'm 1.88 m tall and I had to bend down to be able to see through the AA eye test machine, since the machine is fixed and doesn't seem to be height- or angle adjustable, I wasn't able to see through the machine at the correct angle and consequently the chart appeared distorted to me. A few days later I went to this AA Centre again to present my eye test certificate for the completion of my application. I had to wait for about 20 minutes even though there was only 1 customer in front of me and 4 other staff members were not serving any customers. Apart from the fact that I had to waste money and time to have an unnecessary eye test with an optometrist done due to the inadequate test equipment of the AA Centre, the personnel of this centre seem unfriendly and inefficient. The staff members are all dressed in dull black clothing, resembling a funeral business and the premises and equipment are old, run down and unappealing. I won't go there again and don't recommend it to others.
Ashley Pearson (21.03.2017 01:41)
**Update I went back! Wendy was super nice, so I'll give them another star..
Waited in line for 25 minutes to be told I need to fill a form out and return to the back of the line. If I did that multiply 25 minutes by the amount of customers in the line at that moment - I would have been there for over an hour and a half. Not poor customer service, just cold customer service. I understand there may have been a sign instructing customers to fill out forms prior to lining up. Maybe consider an alternative system, your sign is to small.
**Update I went back! Wendy was super nice, so I'll give them another star..
Waited in line for 25 minutes to be told I need to fill a form out and return to the back of the line. If I did that multiply 25 minutes by the amount of customers in the line at that moment - I would have been there for over an hour and a half. Not poor customer service, just cold customer service. I understand there may have been a sign instructing customers to fill out forms prior to lining up. Maybe consider an alternative system, your sign is to small.
