Maxicare Healthcare Corporation
| Maxicare Tower, 203 Salcedo Street, Legaspi Village, Makati |
3 oranları
4.67/10.00 |
|
+63 2 908 6900 |
|
Maxicare Healthcare Corporation haritada
değerlendirme
Alleli Cruz (08.05.2017 05:03)
Poor customer service.
Poor customer service.
Nicholas John Oba (20.12.2016 01:58)
The best
The best
Cj callos (31.05.2016 11:31)
I just called MAXICARE. I filed lost card and didn't get my replacement since February 2016. I called sevaral times but I was cut off 3-4 timesss until I got someone from MAXICARe HR. I was very polite. I tried to explain what happened. But this is what got -- " ahh maam maam MAAM HELLLOOO??". I am really sick and not in my mood. But still I tried to be calm. After her cutting me off like her yelling at me I said - " Miss can you not cut me off? Then the conversation went on. She asked me what company and what site I told her abbreviation and the site I work at. She said --Pwede bang wag mo kong bigyan ng acronym. The story went on until she said d naman to HR ng company nyo. Sa HR nyo ikaw tumawag. She could have just ask me in a nice way. In the first place this is medical card. I was very clear when I said I'm sick-- This is the first time I called Maxicare since our company transferred from Intellicare. But is this the kind of Customer Service you will give us? I didnt get her name. But my call ended 4:08PM 5/31/2016 and If I will be asked. I want her out of her position and or company!!! We don't deserve rudeness over the phone trying to get assistance. If I only have the option to rate 0, I will!!!
I just called MAXICARE. I filed lost card and didn't get my replacement since February 2016. I called sevaral times but I was cut off 3-4 timesss until I got someone from MAXICARe HR. I was very polite. I tried to explain what happened. But this is what got -- " ahh maam maam MAAM HELLLOOO??". I am really sick and not in my mood. But still I tried to be calm. After her cutting me off like her yelling at me I said - " Miss can you not cut me off? Then the conversation went on. She asked me what company and what site I told her abbreviation and the site I work at. She said --Pwede bang wag mo kong bigyan ng acronym. The story went on until she said d naman to HR ng company nyo. Sa HR nyo ikaw tumawag. She could have just ask me in a nice way. In the first place this is medical card. I was very clear when I said I'm sick-- This is the first time I called Maxicare since our company transferred from Intellicare. But is this the kind of Customer Service you will give us? I didnt get her name. But my call ended 4:08PM 5/31/2016 and If I will be asked. I want her out of her position and or company!!! We don't deserve rudeness over the phone trying to get assistance. If I only have the option to rate 0, I will!!!
