Hertz Aluguer De Autos Madeira
| Estrada Monumental 284, Funchal |
5 oranları
5.20/10.00 |
|
+351 21 942 6300 |
|
Hertz Aluguer De Autos Madeira haritada
değerlendirme
Guillaume Peignon (14.11.2017 12:23)
I've forgot my camera in the central arm rest of the car, and the Funchal airport agency returned it by the local post office to Paris. It is so nice to have all my photos of the year back. You can really have trust in this staff.
I've forgot my camera in the central arm rest of the car, and the Funchal airport agency returned it by the local post office to Paris. It is so nice to have all my photos of the year back. You can really have trust in this staff.
Anne Descombes (24.10.2017 12:26)
Friendly workers, but so slow and out dated..takes more than 30min per customer!! And requires paper copies of things that don't exist anymore
Friendly workers, but so slow and out dated..takes more than 30min per customer!! And requires paper copies of things that don't exist anymore
Lorenzo Cherubini (14.08.2017 20:37)
Don't rent with Hertz at Funchal Airport! We returned the car with a full tank (in the deposit they charge you a full tank before you set off). We never got the difference (around 50€) back, despite trying to contact them multiple times. Not even Hertz Europe Customerservice could help!
Plus: We got a car with really worn out tyres - dangerous! Upon returning, they charged us for a damaged tyre - luckily we were properly insured, but it looks like they just replace old tyres via the customer's insurance. Rent elsewhere!
Don't rent with Hertz at Funchal Airport! We returned the car with a full tank (in the deposit they charge you a full tank before you set off). We never got the difference (around 50€) back, despite trying to contact them multiple times. Not even Hertz Europe Customerservice could help!
Plus: We got a car with really worn out tyres - dangerous! Upon returning, they charged us for a damaged tyre - luckily we were properly insured, but it looks like they just replace old tyres via the customer's insurance. Rent elsewhere!
Giovanni Catania (28.12.2015 18:26)
Be aware from this unfair rent-a-car company! They gave me a "new" Renault Megane SportBreak at the Madeira Airport (the car had already 12 km as, obviously, shouldn't has appeared from nothing in the parking) and the employee at the desk had filled up the vehicle status form writing "no damages" and without show me the car. It was 8 pm and the sky was dark. I found the car in the parking and checked it under the yellow artificial lights. Nobody was with me assisting to the check. I thought the car was ok and move out from the parking. Two days later I devolved the car at Hertz station in the town; it was 4.30 pm and the sky was clear with a blinding sun!
The employee checked the car with me and she rounded the car three times without find nothing of relevant. Before to sign the papers she moved her hand onto the spoiler (the deepest part of the front bumper); I am talking about the two little pieces of dark (not painted) plastic, just down the bumper. She found an invisible scratch (not an heavy abrasion!!!) in the middle of the two spoiler - not down of them - and starting to say that those were damages and I was responsible within the amount of the franchise. I tried to explain the situation but I hasn't understood my position.
She has reteined the documents of the rent (contract, vehicle status form, etc.) without giving me a copy (although I have asked for that several times) and started the damages claim process.
Days after I received a quotation for these "damages": 137,50 Euros. I have shown the pictures of those scratches to more than one repairer and everyone said me that the amount for the repair would be between 40 to 50 Euros!
I am now at the last step of contestation with Hertz but I advice you: DON'T RENT A CAR WITH HERTZ!
Be aware from this unfair rent-a-car company! They gave me a "new" Renault Megane SportBreak at the Madeira Airport (the car had already 12 km as, obviously, shouldn't has appeared from nothing in the parking) and the employee at the desk had filled up the vehicle status form writing "no damages" and without show me the car. It was 8 pm and the sky was dark. I found the car in the parking and checked it under the yellow artificial lights. Nobody was with me assisting to the check. I thought the car was ok and move out from the parking. Two days later I devolved the car at Hertz station in the town; it was 4.30 pm and the sky was clear with a blinding sun!
The employee checked the car with me and she rounded the car three times without find nothing of relevant. Before to sign the papers she moved her hand onto the spoiler (the deepest part of the front bumper); I am talking about the two little pieces of dark (not painted) plastic, just down the bumper. She found an invisible scratch (not an heavy abrasion!!!) in the middle of the two spoiler - not down of them - and starting to say that those were damages and I was responsible within the amount of the franchise. I tried to explain the situation but I hasn't understood my position.
She has reteined the documents of the rent (contract, vehicle status form, etc.) without giving me a copy (although I have asked for that several times) and started the damages claim process.
Days after I received a quotation for these "damages": 137,50 Euros. I have shown the pictures of those scratches to more than one repairer and everyone said me that the amount for the repair would be between 40 to 50 Euros!
I am now at the last step of contestation with Hertz but I advice you: DON'T RENT A CAR WITH HERTZ!
Martin Henschel (22.06.2015 16:11)
We booked for 10 days via Sunnycars for an absolute fair price.As we wanted to pick up the car we met absolute frindly girls from Hertz. They´ve given us an almost new car with 60 PS (Skoda Citigo).
IMO this power is enough if you are not too lazy to switch the gearshift if necessary. Also the return of the car was without any problems and they didn´t charge my credit card with any strange fees (till today).
So as far as I can see everything is fine and a strong recommandation from my side.
We booked for 10 days via Sunnycars for an absolute fair price.As we wanted to pick up the car we met absolute frindly girls from Hertz. They´ve given us an almost new car with 60 PS (Skoda Citigo).
IMO this power is enough if you are not too lazy to switch the gearshift if necessary. Also the return of the car was without any problems and they didn´t charge my credit card with any strange fees (till today).
So as far as I can see everything is fine and a strong recommandation from my side.
