Guerin Porto
| Rua de Passos Manuel 176, Porto |
5 oranları
5.20/10.00 |
|
+351 21 010 0210 |
|
Guerin Porto haritada
değerlendirme
Fabien Rouiller (16.09.2017 15:36)
About 1h30 to have the car
About 1h30 to have the car
Rafael Vasconcellos (28.08.2017 23:39)
Very busy but polite staff.
Very busy but polite staff.
Sébastien Hubert (27.08.2017 16:43)
Had excellent service there. Car selection was good. Price was great, no surprises. We rented a Skoda Fabia for one week, and it cost is a little over 300 euros. We did go there to rent for the next day, so we weren't in a hurry, maybe that helped us make sure everything was as we wanted. We picked up here and dropped off at the airport, without any issues. Also can't remember if it cost any more, but it wasn't much if there was a cost. We did use the toll booth electronic thingy as well, and it worked like a charm. We were charged the tolls a few days after our drop off, which again, was as we were told. Overall, it was a great experience.
One note, if you have a phone with google, and use offline areas, consider skipping the GPS rental. We dis get the GPS, but because using google maps is so much easier, we ended up not using the GPS at all. No big deal, it was like 10 euros I think, but still, just a thought.
:)
Had excellent service there. Car selection was good. Price was great, no surprises. We rented a Skoda Fabia for one week, and it cost is a little over 300 euros. We did go there to rent for the next day, so we weren't in a hurry, maybe that helped us make sure everything was as we wanted. We picked up here and dropped off at the airport, without any issues. Also can't remember if it cost any more, but it wasn't much if there was a cost. We did use the toll booth electronic thingy as well, and it worked like a charm. We were charged the tolls a few days after our drop off, which again, was as we were told. Overall, it was a great experience.
One note, if you have a phone with google, and use offline areas, consider skipping the GPS rental. We dis get the GPS, but because using google maps is so much easier, we ended up not using the GPS at all. No big deal, it was like 10 euros I think, but still, just a thought.
:)
jonathan evans (09.08.2017 18:31)
The staff are very friendly, however I had to wait over two hours to hire the car that I had pre-booked and had people waiting for me in Lisbon. Staff told me that they were regularly this busy so why can the company not refine the process and the speed at which they deal with customers. A lot of information asked for at the counter could have been done online beforehand and some had been such as email address and telephone number.
The staff are very friendly, however I had to wait over two hours to hire the car that I had pre-booked and had people waiting for me in Lisbon. Staff told me that they were regularly this busy so why can the company not refine the process and the speed at which they deal with customers. A lot of information asked for at the counter could have been done online beforehand and some had been such as email address and telephone number.
Tommaso Rodano (04.08.2017 19:00)
I rented a car in Porto city center ten days ago. I had to wait for about one hour even if I already reserved and paid the car, but I guess it was a crowded day. Then I was suggested to subscribe a 150 euros TOTAL COVER insurance in order to avoid any problem. I did it. Today I gave back the car, without a scar. The guys at the check out protested because the car was dirty (a bit of dust and sand: we've been to the seaside) and because there was a little dark stain on the backseat (it was already there when the rental started, but the person who checked the car 10 days ago apparently didn't write about it). So I've been charged with additional 35 euros for some dust and a "damage" that I didn't make. The woman at the reception - the same who ten days ago invited to subscribe the TOTAL COVER - explained that the TOTAL COVER didn't cover the DAMAGE inside the car. This is ridiculous. It isn't about the money, it's about respect. No one likes to be treated like an idiot. I suggest anyone who reads not to trust this company.
I rented a car in Porto city center ten days ago. I had to wait for about one hour even if I already reserved and paid the car, but I guess it was a crowded day. Then I was suggested to subscribe a 150 euros TOTAL COVER insurance in order to avoid any problem. I did it. Today I gave back the car, without a scar. The guys at the check out protested because the car was dirty (a bit of dust and sand: we've been to the seaside) and because there was a little dark stain on the backseat (it was already there when the rental started, but the person who checked the car 10 days ago apparently didn't write about it). So I've been charged with additional 35 euros for some dust and a "damage" that I didn't make. The woman at the reception - the same who ten days ago invited to subscribe the TOTAL COVER - explained that the TOTAL COVER didn't cover the DAMAGE inside the car. This is ridiculous. It isn't about the money, it's about respect. No one likes to be treated like an idiot. I suggest anyone who reads not to trust this company.
