Matalan

Ciabha Ghidhaoui (28.10.2017 17:07)
Lucky even getting one star if there had of been a choice of none then I would be rating it with this. Ordered things online and money taken from bank then 2 days later received email stating that one item wasn't in stock I would be refunded and if order wasn't fulfilled then wouldn't pay delivery. Then I noticed I did pay delivery after phoning customer services was told it was refunded never was emailed they still looking into it. I will never order or shop in Matalan again. Such a poor service.

Danny Boy Blue (28.09.2017 17:07)
Nice store slow service pity

cathy faulkner (28.07.2017 02:21)
Ordered online for click and collect in store took my money. Apparently item despatched 8 days later still no email telling me to collect. I have sent numerous emails only to get automated message back that someone from customer service would be in contact still waiting!!@@@ phoned them twice also I will never shop or order online from Matalan 😡

Gerard Diver (01.07.2017 15:31)
Great customer service re: refund of item. V good shop.

Colette Morrow (20.06.2017 20:50)
Pleasant store only one member of staff on till wait too long

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