The Club & Spa at The Cube Birmingham
| The Cube, Mailbox District, Birmingham |
5 oranları
4.40/10.00 |
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+44 121 643 2200 |
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The Club & Spa at The Cube Birmingham haritada
değerlendirme
Kelly Hodgkisson (10.11.2017 18:55)
After reading some of the reviews on here I was a bit worried about going, but it was lovely. Had some lovely treatments and a lovely light lunch, enjoyed every part of it and staff were very friendly. Will defentily be going back.
After reading some of the reviews on here I was a bit worried about going, but it was lovely. Had some lovely treatments and a lovely light lunch, enjoyed every part of it and staff were very friendly. Will defentily be going back.
Ellen Green (06.11.2017 14:10)
Was really unimpressed with this spa. The steam room wasn't hot at all and the salt room was just like a room, not sure whether it was broken but not much came out and it was cold. Had a facial however it didn't feel like a proper facial and lasted less than the half an hour was supposed to.
Was really unimpressed with this spa. The steam room wasn't hot at all and the salt room was just like a room, not sure whether it was broken but not much came out and it was cold. Had a facial however it didn't feel like a proper facial and lasted less than the half an hour was supposed to.
Jessica Mcdonald (26.10.2017 16:19)
I have been here twice for spa days. Nice, clean facilities with steam room, sauna and pool as well as hanging pods in the relaxation area, which are nice. The optional additional lunch in Marco Pierre's upstairs is lovely, and probably the highlight of the day. I would reccomend anyone booking a day to opt for the lunch too. However, there are a couple things to note about this place; Point one is service - I had booked and paid online, only to turn up and find that the treatment I had booked (pedicure) was not actually offered. The staff were initially very dismissive and rude, not even offering a refund, so I do see where bad reviews come from, but the manager was very good and sorted it out really well. I think I was lucky he was there. The second point is the space - this is a SMALL spa and they do tend to over book it. Both times I have visited, it has been filled by hen parties or just over filled and very loud. I couldn't get a lounger and it makes it not very relaxing. Personally, I would go here myself when I need a treatment or swim as it is close and convenient for me, but I would be nervous about a spa day gift, as you can't guarentee it won't be over crowded.
I have been here twice for spa days. Nice, clean facilities with steam room, sauna and pool as well as hanging pods in the relaxation area, which are nice. The optional additional lunch in Marco Pierre's upstairs is lovely, and probably the highlight of the day. I would reccomend anyone booking a day to opt for the lunch too. However, there are a couple things to note about this place; Point one is service - I had booked and paid online, only to turn up and find that the treatment I had booked (pedicure) was not actually offered. The staff were initially very dismissive and rude, not even offering a refund, so I do see where bad reviews come from, but the manager was very good and sorted it out really well. I think I was lucky he was there. The second point is the space - this is a SMALL spa and they do tend to over book it. Both times I have visited, it has been filled by hen parties or just over filled and very loud. I couldn't get a lounger and it makes it not very relaxing. Personally, I would go here myself when I need a treatment or swim as it is close and convenient for me, but I would be nervous about a spa day gift, as you can't guarentee it won't be over crowded.
Adam Browning (24.10.2017 18:38)
Not great. Reception were okay but there was no communication with the people who were giving treatments - they were poorly explained and staff in the spa didn't seem to care - It was poor. There are better places
Not great. Reception were okay but there was no communication with the people who were giving treatments - they were poorly explained and staff in the spa didn't seem to care - It was poor. There are better places
rachael brant (16.10.2017 00:27)
Not even worth 1 star. Only had a 15 minute back massage! No communication between staff. Therapist scratched all my back! No one even answers the phones to even speak to them about a refund. Reception staff didn't care about our issue's. Still waiting to speak to someone after a week of constantly calling and leaving messages!
Not even worth 1 star. Only had a 15 minute back massage! No communication between staff. Therapist scratched all my back! No one even answers the phones to even speak to them about a refund. Reception staff didn't care about our issue's. Still waiting to speak to someone after a week of constantly calling and leaving messages!
