The Edgbaston Palace Hotel
| 198-200 Hagley Road, Birmingham |
5 oranları
5.20/10.00 |
|
+44 121 452 1577 |
|
The Edgbaston Palace Hotel haritada
değerlendirme
Rosie Evans (19.11.2017 14:47)
Location of place is good, generally is ok! We booked months in advance and they didn’t even have a room for us sorted and wasn’t going to put us and two other friends next to eachother. They were finding a room for us as to what was left as available on their computer - the last ones despite we booked far in advance.
The rooms we had were very small and dark nothing like the ones shown in the pictures - which look lovely, it was really cold ; the one room was full of cobwebs and looked like an attic especially with the main light not even having a shade on it made it even more so like an attic/shed. Bed wasn’t the best but can’t expect too much from a hotel short stay. Was woken up at 4.45 am from a fire alarm as I’m sure everyone else in the building was too, when checking out there was no apology for the disturbance. Personally would not recommend this hotel.
Location of place is good, generally is ok! We booked months in advance and they didn’t even have a room for us sorted and wasn’t going to put us and two other friends next to eachother. They were finding a room for us as to what was left as available on their computer - the last ones despite we booked far in advance.
The rooms we had were very small and dark nothing like the ones shown in the pictures - which look lovely, it was really cold ; the one room was full of cobwebs and looked like an attic especially with the main light not even having a shade on it made it even more so like an attic/shed. Bed wasn’t the best but can’t expect too much from a hotel short stay. Was woken up at 4.45 am from a fire alarm as I’m sure everyone else in the building was too, when checking out there was no apology for the disturbance. Personally would not recommend this hotel.
T B (04.11.2017 00:42)
I used this hotel for a night and it was okay. There was no fuss checking in or out. Rooms were basic and staff were okay. I decided to use the hotel again however this time we noticed the staff on shift giving us odd looks. Our faces weren't blue and our hair wasn't purple. I could only think it was because we are an interracial couple (white and asian). The room had already been paid for online (same as the previous time I stayed here) however this time they wanted the card to be present when they didn't on our previous stay. I felt this was done on purpose to make things difficult for us because they disapproved of us . I shall not be returning again.
I used this hotel for a night and it was okay. There was no fuss checking in or out. Rooms were basic and staff were okay. I decided to use the hotel again however this time we noticed the staff on shift giving us odd looks. Our faces weren't blue and our hair wasn't purple. I could only think it was because we are an interracial couple (white and asian). The room had already been paid for online (same as the previous time I stayed here) however this time they wanted the card to be present when they didn't on our previous stay. I felt this was done on purpose to make things difficult for us because they disapproved of us . I shall not be returning again.
maria hicks (02.11.2017 12:21)
Lovely clean and well equipped room, good shower and body and hair gel provided. Kettle, drinks, hairdryer, iron and board etc plus tv all provided. Lovely comfy double bed in our room looking out over the rear courtyard and adjacent to the function room being used this week for dinning due to some renovations being done. Good car parking front and rear and we'll priced for the accommodation. Restaurant and bar on site too
Negatives. Our room was near the communal doors between stairs so you could hear every one at all times plus chatter from below in the courtyard. Not a problem to us but walls and floors are not sound proofed
Toilet roll needs upgrading to 3ply as what was used was tacky and disintegrating so false economy as you need to use double plus but still problematic
On arrival we were told breakfast was 7-10am on day 2 and checkout we came down at 9.30 to be told that we were too late as they only serve until 9am!!! We were allowed a basic continental breakfast begrudgingly. I had just been reading the reviews of the hotel before coming down upon which there were 2 complaints the previous week about breakfast being served too late at 8am so I'm guessing they had just literally changed from 8-10 to 7-9 but the reception still had 10am in mind as we were told it was 7-10 which is pretty standard
Also as many others have stated there was a fusty odour from the drains (I guess) in the bathroom it is a big place with a lot of rooms but maybe they need to borax each drain to flush all the pipework on a very regular basis
Lovely clean and well equipped room, good shower and body and hair gel provided. Kettle, drinks, hairdryer, iron and board etc plus tv all provided. Lovely comfy double bed in our room looking out over the rear courtyard and adjacent to the function room being used this week for dinning due to some renovations being done. Good car parking front and rear and we'll priced for the accommodation. Restaurant and bar on site too
Negatives. Our room was near the communal doors between stairs so you could hear every one at all times plus chatter from below in the courtyard. Not a problem to us but walls and floors are not sound proofed
Toilet roll needs upgrading to 3ply as what was used was tacky and disintegrating so false economy as you need to use double plus but still problematic
On arrival we were told breakfast was 7-10am on day 2 and checkout we came down at 9.30 to be told that we were too late as they only serve until 9am!!! We were allowed a basic continental breakfast begrudgingly. I had just been reading the reviews of the hotel before coming down upon which there were 2 complaints the previous week about breakfast being served too late at 8am so I'm guessing they had just literally changed from 8-10 to 7-9 but the reception still had 10am in mind as we were told it was 7-10 which is pretty standard
Also as many others have stated there was a fusty odour from the drains (I guess) in the bathroom it is a big place with a lot of rooms but maybe they need to borax each drain to flush all the pipework on a very regular basis
Vickie Prow (16.10.2017 08:31)
Pleasant stay and good that the rooms are set back from the main road. Looking a bit tired and could do with a face lift in some areas. Great breakfast and price if booked in advance.
Pleasant stay and good that the rooms are set back from the main road. Looking a bit tired and could do with a face lift in some areas. Great breakfast and price if booked in advance.
Moley Mole (18.06.2017 18:05)
Good value rooms clear and comfortable. I did have a problem with the first room I was given but this was resolved straight away with no fuss. We were attending a function there and the function room was hot and seemed not to have air-conditioning. Breakfast was nice although a little small for a full English. The staff were all very nice and attentive. The pictures I have added were for a £55 room this was the first room I was allocated, see if you can spot the problem lol
Good value rooms clear and comfortable. I did have a problem with the first room I was given but this was resolved straight away with no fuss. We were attending a function there and the function room was hot and seemed not to have air-conditioning. Breakfast was nice although a little small for a full English. The staff were all very nice and attentive. The pictures I have added were for a £55 room this was the first room I was allocated, see if you can spot the problem lol
