Bury Road Veterinary Clinic
| 284 Bury Rd, Bolton |
5 oranları
8.00/10.00 |
|
+44 1204 397970 |
|
Bury Road Veterinary Clinic haritada
değerlendirme
Rachael Wilson (16.08.2017 15:54)
I would highly recommend this vet to anyone
Great place, all staff I've seen so far are very helpful when doing check ups with pets and answering my questions - done of which are probably ridiculous but they answer them anyway. My cat died yesterday and I called in tears with no idea what to do and the person on the phone was so patient and empathetic, talked me through my options and when I arrived they didn't overload me with information or ask questions I couldn't deal with then made sure I knew my options and the outcome of any decisions
I would highly recommend this vet to anyone
Great place, all staff I've seen so far are very helpful when doing check ups with pets and answering my questions - done of which are probably ridiculous but they answer them anyway. My cat died yesterday and I called in tears with no idea what to do and the person on the phone was so patient and empathetic, talked me through my options and when I arrived they didn't overload me with information or ask questions I couldn't deal with then made sure I knew my options and the outcome of any decisions
Rebecca Holt (12.03.2017 11:55)
Always brilliant with our dog the ladies in reception play with him when he goes in and he no longer worries about going :)
Always brilliant with our dog the ladies in reception play with him when he goes in and he no longer worries about going :)
Nicole Hallmark (10.01.2017 20:23)
One of the worst vets ever. Booked an appointment for my dog he was 5 min later because of traffic. That was my fault I understand this. What wasn't was that they were tring to tell he was 30 min and they couldnt see him. I had the card but no I was wrong even through they wrote it down. I sat their 25min why they tried to see what they could do but no all their appointment were booked. Even thought in those 25min their hadn't been a single person in. They them said I couldnt have the flee and worm treatment I had book because the vet hadn't see him. Something I have already paid for. What a joke never going back.
One of the worst vets ever. Booked an appointment for my dog he was 5 min later because of traffic. That was my fault I understand this. What wasn't was that they were tring to tell he was 30 min and they couldnt see him. I had the card but no I was wrong even through they wrote it down. I sat their 25min why they tried to see what they could do but no all their appointment were booked. Even thought in those 25min their hadn't been a single person in. They them said I couldnt have the flee and worm treatment I had book because the vet hadn't see him. Something I have already paid for. What a joke never going back.
John Hamer (07.11.2016 16:11)
Brilliant vets, really looked after our two beagles for the past 13 years. The staff are all really friendly and helpful, and were so caring and kind when we had to have the older dog put to sleep - they came to the house so he could have an easy, stress free passing.
Brilliant vets, really looked after our two beagles for the past 13 years. The staff are all really friendly and helpful, and were so caring and kind when we had to have the older dog put to sleep - they came to the house so he could have an easy, stress free passing.
Ellie A (07.10.2015 09:34)
The staff are nice, especially the lady I spoke to on the phone when booking the appointment. The vet that dealt with us was obviously experienced and refreshingly laid back, not going for the hard sell like most vets are pressed to do in private clinics. For the fairly extortionate price I did pay to have my pet treated (around three to four times more than I know I would've paid elsewhere), the vet seemed happy to see us as an emergency and wasn't in a rush to shoo us out, unlike the majority of my other experiences with one of their sister branches. In fact, he actually spoke leisurely and kept us there for much longer than necessary, but it made the service feel a lot more sincere and he put my worrying and overly-concerned mind at ease. In all the hubbub, I had left my pet's take-home medication on the reception desk immediately after paying for it. I didn't receive a phone call informing me of this and I hadn't realised my mistake until the next morning, when I was due to medicate her. I wasn't very happy with the lack of a quick call to inform me, it would've saved me a lot of time and effort. There was also no mention of prices or charges until you come back to pay so I was given quite a shock. The consult fee has yet again gone up a few pounds since I last visited.
The staff are nice, especially the lady I spoke to on the phone when booking the appointment. The vet that dealt with us was obviously experienced and refreshingly laid back, not going for the hard sell like most vets are pressed to do in private clinics. For the fairly extortionate price I did pay to have my pet treated (around three to four times more than I know I would've paid elsewhere), the vet seemed happy to see us as an emergency and wasn't in a rush to shoo us out, unlike the majority of my other experiences with one of their sister branches. In fact, he actually spoke leisurely and kept us there for much longer than necessary, but it made the service feel a lot more sincere and he put my worrying and overly-concerned mind at ease. In all the hubbub, I had left my pet's take-home medication on the reception desk immediately after paying for it. I didn't receive a phone call informing me of this and I hadn't realised my mistake until the next morning, when I was due to medicate her. I wasn't very happy with the lack of a quick call to inform me, it would've saved me a lot of time and effort. There was also no mention of prices or charges until you come back to pay so I was given quite a shock. The consult fee has yet again gone up a few pounds since I last visited.
