Wessex Flyer
| Hengrove Leisure Park, Bristol |
4 oranları
3.50/10.00 |
|
+44 1275 834340 |
|
Wessex Flyer haritada
değerlendirme
sandra collins (23.09.2017 17:18)
Ordered a burger with blue cheese , that had to be substituted with cheddar (mild ) so could not taste it as they were out of blue cheese, food arrived in quick time but very small portions , chips were also burnt and cold .Children's meal only good for a child with a very small appetite. Was going to order desert but had to wait in a long queue so left .Will not be returning .Was not good value for money, also need more staff
Ordered a burger with blue cheese , that had to be substituted with cheddar (mild ) so could not taste it as they were out of blue cheese, food arrived in quick time but very small portions , chips were also burnt and cold .Children's meal only good for a child with a very small appetite. Was going to order desert but had to wait in a long queue so left .Will not be returning .Was not good value for money, also need more staff
Jan May (20.09.2017 21:55)
I went with a group of five friends for a drink and an early evening meal. I had never been there before.
My first experience there was having wait quite a long time to even order a drink. The girl at the till was very understanding but there was little or no support for her.
Ordering our food at the bar took a while but the same girl at the till was friendly and upbeat. A long queue of customers was forming behind me. The only waitress on duty had taken food to the wrong table for whatever reason.
It was getting busy in the restaurant. My meat pudding, beans, mash and gravy was ok. A bit tasteless overall and it could have been hotter.
A stressed manager appeared and publicly reprimanded the waitress, then went to a table to apologise for something.
I ate my meal but my friends left a lot uneaten especially my friend who had the garlic chicken. It was far too much garlic everywhere on her plate. She left virtually all of it. Another friend's order appeared without specific items he had requested.
Overall this was not a happy experience for our group. We said we wouldn't return there and would not recommend the Brewer's Fayre in Hengrove. A pity because six of us do this every month and we're looking for our Christmas venue. More staff are needed, the manager needs more training but the waitress and bar/till girls were hard working and polite, even upbeat in the face of so much negativity.
I went with a group of five friends for a drink and an early evening meal. I had never been there before.
My first experience there was having wait quite a long time to even order a drink. The girl at the till was very understanding but there was little or no support for her.
Ordering our food at the bar took a while but the same girl at the till was friendly and upbeat. A long queue of customers was forming behind me. The only waitress on duty had taken food to the wrong table for whatever reason.
It was getting busy in the restaurant. My meat pudding, beans, mash and gravy was ok. A bit tasteless overall and it could have been hotter.
A stressed manager appeared and publicly reprimanded the waitress, then went to a table to apologise for something.
I ate my meal but my friends left a lot uneaten especially my friend who had the garlic chicken. It was far too much garlic everywhere on her plate. She left virtually all of it. Another friend's order appeared without specific items he had requested.
Overall this was not a happy experience for our group. We said we wouldn't return there and would not recommend the Brewer's Fayre in Hengrove. A pity because six of us do this every month and we're looking for our Christmas venue. More staff are needed, the manager needs more training but the waitress and bar/till girls were hard working and polite, even upbeat in the face of so much negativity.
Andy Prince (02.09.2017 12:15)
Don't both trying to get severed a drink here. They only care about dinning customers. Normally one person serving at the bar and the average waiting time to be served is over 15minutes
Don't both trying to get severed a drink here. They only care about dinning customers. Normally one person serving at the bar and the average waiting time to be served is over 15minutes
Misanthropy Rex (12.06.2017 20:18)
Absolutely dreadful. While the food is reasonable given the price, the service is shocking. It takes forever to get served at the bar. Finding a clean table is a miracle. The waiting staff are absolutely useless. I was sat near a vacated table for nearly 45 minutes and no one came to clear away the plates and food that was left. Cutlery looks like it has been wiped with the dirty hanky before being used again. How this place has a Health and Safety Certificate is beyond me. Rank.
Absolutely dreadful. While the food is reasonable given the price, the service is shocking. It takes forever to get served at the bar. Finding a clean table is a miracle. The waiting staff are absolutely useless. I was sat near a vacated table for nearly 45 minutes and no one came to clear away the plates and food that was left. Cutlery looks like it has been wiped with the dirty hanky before being used again. How this place has a Health and Safety Certificate is beyond me. Rank.
