The Grand Hotel Bristol
| Broad Street, Bristol |
5 oranları
6.80/10.00 |
|
+44 871 376 9042 |
|
The Grand Hotel Bristol haritada
değerlendirme
James Sillifant (13.11.2017 05:40)
A nice enough hotel with adjacent parking structure. Room was nice, If a little small. Window view non existent. Service was very good. Staff looked smart and were attentive. Food was nice. Access with a pram to our room was very difficult due to the nature of the building, a flight of stairs upon exiting the lift and then more stairs and a heavy door at the corner, make access without help almost impossible when pushing said pram. All in all, without kids, I'd stay again.
A nice enough hotel with adjacent parking structure. Room was nice, If a little small. Window view non existent. Service was very good. Staff looked smart and were attentive. Food was nice. Access with a pram to our room was very difficult due to the nature of the building, a flight of stairs upon exiting the lift and then more stairs and a heavy door at the corner, make access without help almost impossible when pushing said pram. All in all, without kids, I'd stay again.
Kathryn Morley (11.10.2017 22:49)
The room was fine, but I've stayed in much cheaper hotels that had exactly the same room and bathroom quality. Cheap low quality products in the bathroom, and only one of each even though the room was for 2 people.
The breakfast was fine, but the dishes were not always fresh and the eggs were rubbery. Plus we had to take tickets to queue for a table which I wouldn't have expected in such an expensive hotel.
The room was fine, but I've stayed in much cheaper hotels that had exactly the same room and bathroom quality. Cheap low quality products in the bathroom, and only one of each even though the room was for 2 people.
The breakfast was fine, but the dishes were not always fresh and the eggs were rubbery. Plus we had to take tickets to queue for a table which I wouldn't have expected in such an expensive hotel.
Stephanie Nash (12.09.2017 22:48)
I would have to say that the reception staff seem to let this place down a bit since all the other staff are so great and friendly and really make you feel welcome. The food is great, breakfast is worth every penny and the rooms are gorgeously decorated. I would definitely stay again. All our guests seem to have been made to wait for unnecessarily long periods of time to get the reception staff's attention. And even when they did seem to notice you they didn't really acknowledge the fact that you had been waiting for apparently no reason...
I would have to say that the reception staff seem to let this place down a bit since all the other staff are so great and friendly and really make you feel welcome. The food is great, breakfast is worth every penny and the rooms are gorgeously decorated. I would definitely stay again. All our guests seem to have been made to wait for unnecessarily long periods of time to get the reception staff's attention. And even when they did seem to notice you they didn't really acknowledge the fact that you had been waiting for apparently no reason...
Amparo Climent Arcos (01.09.2017 11:14)
Check in and check out was quick although it should have been non existent because I already did it on line and I was still asked to give my card details and had to wait for my key to be produced.
My room was beautiful and big and quiet as I requested. But it was dirty: lots of dust not only on furniture also on kettle and cups (which indicates it was a room that wasn't supposed to be given away probably because some carpet replacement was on the way due to a massive stain in front of the bathroom door) . The sofa bed for my child wasn't done. 2min into the room a polite housekeeper knocked at the door to clean the bedroom without knowing I was there already. She then asked the head housekeeper who said it had already been cleaned (not true at least not for a week while it was empty).
Room service good and efficient.
Breakfast fantastic.
Swimming pool very accommodating times, good size, well maintained and pleasant staff. Only thing I would add is a rubber mat for the changing rooms that get very wet and dirty (not slippery) from outside shoes.
Check in and check out was quick although it should have been non existent because I already did it on line and I was still asked to give my card details and had to wait for my key to be produced.
My room was beautiful and big and quiet as I requested. But it was dirty: lots of dust not only on furniture also on kettle and cups (which indicates it was a room that wasn't supposed to be given away probably because some carpet replacement was on the way due to a massive stain in front of the bathroom door) . The sofa bed for my child wasn't done. 2min into the room a polite housekeeper knocked at the door to clean the bedroom without knowing I was there already. She then asked the head housekeeper who said it had already been cleaned (not true at least not for a week while it was empty).
Room service good and efficient.
Breakfast fantastic.
Swimming pool very accommodating times, good size, well maintained and pleasant staff. Only thing I would add is a rubber mat for the changing rooms that get very wet and dirty (not slippery) from outside shoes.
dkt1903 (22.08.2017 09:52)
Room clean and tidy, adequate for needs. View not great but to be expected in a city centre hotel. Nice welcome note left with a sample of the hotel honey, a nice touch. Breakfast was standard fare, perfectly okay but nothing outstanding, didn't have anything else to eat in hotel. Car park next door to hotel and location in the city very good. Reception staff friendly and helpful both checking in and checking out.
Room clean and tidy, adequate for needs. View not great but to be expected in a city centre hotel. Nice welcome note left with a sample of the hotel honey, a nice touch. Breakfast was standard fare, perfectly okay but nothing outstanding, didn't have anything else to eat in hotel. Car park next door to hotel and location in the city very good. Reception staff friendly and helpful both checking in and checking out.
