Vets4Pets Bury St Edmunds
| Inside Pets at Home, Moreton Hall Retail Park, Bury Saint Edmunds |
4 oranları
7.50/10.00 |
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+44 1284 706012 |
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Vets4Pets Bury St Edmunds haritada
değerlendirme
Jose Mateo (27.10.2017 05:07)
Took my cat here and could not praise the team more! Professional, helpful, friendly! Diagnosed my cat with diabetes, had a consultation that lasted well over an hour and was charged normal price, also follow up calls at home from Vet, free nurse checks to teach me how to inject insulin and become confident, really feel I got star treatment! Could not ask for more!
Took my cat here and could not praise the team more! Professional, helpful, friendly! Diagnosed my cat with diabetes, had a consultation that lasted well over an hour and was charged normal price, also follow up calls at home from Vet, free nurse checks to teach me how to inject insulin and become confident, really feel I got star treatment! Could not ask for more!
martin davies (17.07.2017 05:05)
All our dogs are looked after here,thanks to all the team for caring about looking after everything.
All our dogs are looked after here,thanks to all the team for caring about looking after everything.
Lucy Perkins (05.03.2017 19:44)
The Vet and staff at Vets 4 Pets were extremely helpful and professional when our dog was very ill. We cannot thank them enough for their care.
The Vet and staff at Vets 4 Pets were extremely helpful and professional when our dog was very ill. We cannot thank them enough for their care.
Google User (01.03.2017 14:21)
Took our pet for a routine vaccination. During the check up the Vet noticed ear mites.
Proceeded to pluck the dogs ears with her fingers. This took approx 30 seconds for each ear. Took wax from ear and put under microscope to identify mites.
Then advised Surolan ear drops and advocate 40. Consultation concluded.
Went to the front desk and was given the following bill:
Advocate £8.38 (for one pipette!)
Surolan £25.23 (this costs £8.88 online..)
Micro slide £5.27
Grooming (Ear Plucking) £15 (Yes... For one minute total of using her hands to pull at the ears)
VAT: £8.98
Total: £53.88
At no point in the consultation were prices discussed or it even explained that there will be a charge for some of the services (i.e. if you knew it would cost £15 to pluck at the ears for one minute you would do it yourself). This is completely unacceptable and seems to consitute a con at the worst and a consumer rights violation at the best.
Furthermore the vet would not offer any advice on what I should do with our other dog, only insisting that I buy a £15 testing kit and bring our other dog in. This obviously would have resulted in a nice bit of extra income for the vet. (I refused to do this).
In summary I would advise anyone to steer well clear of this vets. They are unprofessional, and care more about the money that can be made than the welfare of the dog.
Took our pet for a routine vaccination. During the check up the Vet noticed ear mites.
Proceeded to pluck the dogs ears with her fingers. This took approx 30 seconds for each ear. Took wax from ear and put under microscope to identify mites.
Then advised Surolan ear drops and advocate 40. Consultation concluded.
Went to the front desk and was given the following bill:
Advocate £8.38 (for one pipette!)
Surolan £25.23 (this costs £8.88 online..)
Micro slide £5.27
Grooming (Ear Plucking) £15 (Yes... For one minute total of using her hands to pull at the ears)
VAT: £8.98
Total: £53.88
At no point in the consultation were prices discussed or it even explained that there will be a charge for some of the services (i.e. if you knew it would cost £15 to pluck at the ears for one minute you would do it yourself). This is completely unacceptable and seems to consitute a con at the worst and a consumer rights violation at the best.
Furthermore the vet would not offer any advice on what I should do with our other dog, only insisting that I buy a £15 testing kit and bring our other dog in. This obviously would have resulted in a nice bit of extra income for the vet. (I refused to do this).
In summary I would advise anyone to steer well clear of this vets. They are unprofessional, and care more about the money that can be made than the welfare of the dog.
