Red Kite Baby

Works Barbers (13.10.2017 22:50)
What a fab company to deal with

FRC FRC (23.06.2016 13:56)
Ordered their twist baby walker from their website on 5th June 2016, received a reply from them on 7th June 2016 apologising that it will dispatched on 8th June because of some delays and I'll definitely receive it on 10th June! On 9th June received another email saying it will be now delivered on 10th June instead because of another delay! At that point I thought it wasn't worth buying it from then so asked for a full refund which according to their employee was done straight away and will be with me within 5 working days. Today, 23rd June 2016 I've checked my account and still no sign of the refund. Ended up emailing them again asking why I've not received it yet. They lady blamed the sage system. I replied saying if I don't get it by today, I'll pass the matter to the police. Received another email within an hour agreeing to pay me directly. The whole experience left a bitter taste. I don't know about others but my experience with them was awful and I'll advice people to avoid them if possible.

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