MacKenzie Medical Centre
| 20 West Richmond Street, Edinburgh |
4 oranları
7.00/10.00 |
|
+44 131 667 2955 |
|
MacKenzie Medical Centre haritada
değerlendirme
Kenny McCartney (10.11.2017 14:56)
I'm not British or European but I have a visa to be here and all the associated documentation, including more than adequate proof of residence nearby. Registering was nevertheless unnecessarily difficult, and the reception/admin staff continues to be less than desired - however I have to acknowledge they must be one of the busiest GP's in the city and their client base must be quite difficult to manage. Anyway, due to their nurses and doctors that I have seen, I need to rate them at least four stars. GP's are always going to attract negative reviews, but by and large this place has always been helpful for me and apart from the negative experience I have with admin, the clinical staff have always been efficient, kind, and thorough.
I'm not British or European but I have a visa to be here and all the associated documentation, including more than adequate proof of residence nearby. Registering was nevertheless unnecessarily difficult, and the reception/admin staff continues to be less than desired - however I have to acknowledge they must be one of the busiest GP's in the city and their client base must be quite difficult to manage. Anyway, due to their nurses and doctors that I have seen, I need to rate them at least four stars. GP's are always going to attract negative reviews, but by and large this place has always been helpful for me and apart from the negative experience I have with admin, the clinical staff have always been efficient, kind, and thorough.
GRACE Jones (16.10.2017 15:39)
The recepition staff are a real cold bunch its as if its there job not to give you an appointment at all.All of the doctors are lovey at this practise if you can get an appointment with them.
The recepition staff are a real cold bunch its as if its there job not to give you an appointment at all.All of the doctors are lovey at this practise if you can get an appointment with them.
Magda Ka (06.06.2017 18:09)
I've been there couple of times in last 4 years. Hate to talk to reception staff always feel unwelcome and neglected but if you get through them it's fine. Good doctor and really lovely nurses especially Julie!
Phone is really busy but they always pick it up.
Sent mss to yur phone to remind you about yr appointment really handy!
I've been there couple of times in last 4 years. Hate to talk to reception staff always feel unwelcome and neglected but if you get through them it's fine. Good doctor and really lovely nurses especially Julie!
Phone is really busy but they always pick it up.
Sent mss to yur phone to remind you about yr appointment really handy!
Lisa F. (29.03.2017 20:39)
A decent practice if you have something very simple to treat, but if you have something harder to diagnose, they will not lift a finger to help you. Given my troubling test results (which clearly indicate disease but are inconclusive about which disease exactly), they should have referred me for further testing weeks ago, automatically. They did nothing. I have been in pain for 6 weeks, they ruled out a bacterial infection twice, and gave me antibiotics twice anyway. I had to research what sorts of further tests I need myself. They referred me only after I went in again and told them to. I will now have to wait a further 4-6 weeks to do tests that together take less than a day to carry out. If they had handled it professionally and efficiently I would already have a diagnosis. Some of the conditions they need to test me for have complications if not treated quickly. They are friendly, but so badly organised it's borderline neglect. I recommend registering at a different practice.
A decent practice if you have something very simple to treat, but if you have something harder to diagnose, they will not lift a finger to help you. Given my troubling test results (which clearly indicate disease but are inconclusive about which disease exactly), they should have referred me for further testing weeks ago, automatically. They did nothing. I have been in pain for 6 weeks, they ruled out a bacterial infection twice, and gave me antibiotics twice anyway. I had to research what sorts of further tests I need myself. They referred me only after I went in again and told them to. I will now have to wait a further 4-6 weeks to do tests that together take less than a day to carry out. If they had handled it professionally and efficiently I would already have a diagnosis. Some of the conditions they need to test me for have complications if not treated quickly. They are friendly, but so badly organised it's borderline neglect. I recommend registering at a different practice.
