U-Drive Limited
| Silverthorne Lane, Avon, Bristol |
5 oranları
8.00/10.00 |
|
+44 117 370 9950 |
|
U-Drive Limited haritada
değerlendirme
John Jarman (18.11.2017 11:16)
This was the first time I had ever hired a vehicle in the UK and I was very pleasantly surprised ... the service provided by the U-Drive team, and Cameron in particular, was second to none. The most important qualities of 'Politeness', 'Helpfulness' and 'Friendliness', were at the forefront of their service delivery ... the costs involved in my particular case were very reasonable. I would not hesitate to recommend U-Drive and this office in particular for all your needs.
This was the first time I had ever hired a vehicle in the UK and I was very pleasantly surprised ... the service provided by the U-Drive team, and Cameron in particular, was second to none. The most important qualities of 'Politeness', 'Helpfulness' and 'Friendliness', were at the forefront of their service delivery ... the costs involved in my particular case were very reasonable. I would not hesitate to recommend U-Drive and this office in particular for all your needs.
Daniel purnell (15.11.2017 12:44)
Very impressed! Second time I have used this place and I will continue to do so. I was running late and they waited for my return.
Very impressed! Second time I have used this place and I will continue to do so. I was running late and they waited for my return.
Rob fromsomerset (09.11.2017 23:44)
Longish wait to collect. 7.5t truck was ok but limited to 56mph. Drop off fine but busy, meaning I couldn't drive in am had to park on kerb outside. Don't drive past depot...height restricted bridge 500m up the road :(
Longish wait to collect. 7.5t truck was ok but limited to 56mph. Drop off fine but busy, meaning I couldn't drive in am had to park on kerb outside. Don't drive past depot...height restricted bridge 500m up the road :(
Jamie Gatley (04.09.2017 10:33)
Best service I have had from a hire company. All the staff are really efficient and super friendly. Really clear terms and would recommend to anyone.
Best service I have had from a hire company. All the staff are really efficient and super friendly. Really clear terms and would recommend to anyone.
Chris Griffiths (17.08.2017 05:23)
U Drive in Bristol, the absolute worst place I've ever hired a vehicle from. We hired 2 vans, one didn't even make it out of the yard before it became apparent it wasn't fit for purpose or safe. Spent more than 30 minutes convincing them to give me a replacement, which meant our day's work was already behind.
Both vehicles were filthy, I mean really dirty. The cabs actually had left over food all over the floor and drinks containers everywhere.
U Drive policy on like for like in terms of fuel is also designed to be advantageous to them as both vehicles were empty. Any one who hires vans with large fuel tanks knows how hard it is to return a vehicle with an empty tank. Receive full and return full is standard practice except here.
When returning the vans they tried to keep our damage deposit because of dislodged wheel arch panelling on the inside. The cynic in me thinks you'd only fix a wheel arch cover in place with soft mastik in the back of a panel van designed to carry heavy goods if you wanted it to come off.
To make this whole hire seem even more like a scam U drive actually took no record of internal damage to the van at the beginning of the hire, in fact their forms have no section to mark out internal damage so they had zero proof we caused damage, but they still refused to return the deposit until I spoke to the manager, guy called Darren. Who ok'd the refund. Great.
Until I noticed on my bank statement today that on the same day I left their office they took 2 payments of £18 off of our company debit card, which means they kept an unauthorised copy of our card including the security number. Which is incredibly worrying.
Avoid these guys like the plague, seriously, I hire regularly throughout the year and I've never received such a poor service or been treated so badly.
U Drive in Bristol, the absolute worst place I've ever hired a vehicle from. We hired 2 vans, one didn't even make it out of the yard before it became apparent it wasn't fit for purpose or safe. Spent more than 30 minutes convincing them to give me a replacement, which meant our day's work was already behind.
Both vehicles were filthy, I mean really dirty. The cabs actually had left over food all over the floor and drinks containers everywhere.
U Drive policy on like for like in terms of fuel is also designed to be advantageous to them as both vehicles were empty. Any one who hires vans with large fuel tanks knows how hard it is to return a vehicle with an empty tank. Receive full and return full is standard practice except here.
When returning the vans they tried to keep our damage deposit because of dislodged wheel arch panelling on the inside. The cynic in me thinks you'd only fix a wheel arch cover in place with soft mastik in the back of a panel van designed to carry heavy goods if you wanted it to come off.
To make this whole hire seem even more like a scam U drive actually took no record of internal damage to the van at the beginning of the hire, in fact their forms have no section to mark out internal damage so they had zero proof we caused damage, but they still refused to return the deposit until I spoke to the manager, guy called Darren. Who ok'd the refund. Great.
Until I noticed on my bank statement today that on the same day I left their office they took 2 payments of £18 off of our company debit card, which means they kept an unauthorised copy of our card including the security number. Which is incredibly worrying.
Avoid these guys like the plague, seriously, I hire regularly throughout the year and I've never received such a poor service or been treated so badly.
