Bell Brown & Bentley Veterinary Surgeons
| 192 London Road, Leicester |
5 oranları
6.80/10.00 |
|
+44 116 254 3255 |
|
Bell Brown & Bentley Veterinary Surgeons haritada
değerlendirme
Tabitha Morris (07.11.2017 12:31)
Wonderful service yesterday in putting my poor crested gecko lilith down. They both managed to fit me in as soon as possible and we're very kind to me. Although not experts in reptiles, they treated lilith as you would treat any other animal, with great respect, and that was truly amazing. Thank you for your wonderful service London road.
Wonderful service yesterday in putting my poor crested gecko lilith down. They both managed to fit me in as soon as possible and we're very kind to me. Although not experts in reptiles, they treated lilith as you would treat any other animal, with great respect, and that was truly amazing. Thank you for your wonderful service London road.
Megan G (02.08.2017 02:08)
The staff were very friendly over the phone as well as in person, appointments were easily made and organised on short notice. I got my cat spayed at this vets and I was reassured that it went very well, she was healthy and happy on coming home 😊 no complaints
The staff were very friendly over the phone as well as in person, appointments were easily made and organised on short notice. I got my cat spayed at this vets and I was reassured that it went very well, she was healthy and happy on coming home 😊 no complaints
Qilingyu Li (10.11.2016 03:52)
Not very friendly to the foreigners. I can not speak English very well, and the woman in reception discriminated me with bad attitude. I'm so upset. I tried to explain to her, but she have no patience😭
Not very friendly to the foreigners. I can not speak English very well, and the woman in reception discriminated me with bad attitude. I'm so upset. I tried to explain to her, but she have no patience😭
yakub kazi (02.11.2016 18:44)
Went to visit with my cat Milo as i suspected he had fleas, was told over the phone by the receptionist that there would be no charge for consultation and I would just have to pay for the treatment if any.
so i went, got there few minutes early, had a appointment for 6pm i didn't get seen till 6:40
vet was quite helpful thank fully milo didn't have fleas.
went to the front desk and paid for the items i purchased such as de worming and de fleeing treatment. came up to £32, however 3 weeks later i recieve a letter saying i need to pay £28.00
so i call them up, lady that answered the phone was very rude, not helpful at all. she explained that because i asked the vet on advise on milo that means i needed to pay a consultation fee, I asked why i was charged on the day which she didn't have an answer for. i then said well i don't think its fair for me to pay receptionist replied saying thats fine ill let my boss know to call the debt collectors
What a JOKE !!! tribble experience
Went to visit with my cat Milo as i suspected he had fleas, was told over the phone by the receptionist that there would be no charge for consultation and I would just have to pay for the treatment if any.
so i went, got there few minutes early, had a appointment for 6pm i didn't get seen till 6:40
vet was quite helpful thank fully milo didn't have fleas.
went to the front desk and paid for the items i purchased such as de worming and de fleeing treatment. came up to £32, however 3 weeks later i recieve a letter saying i need to pay £28.00
so i call them up, lady that answered the phone was very rude, not helpful at all. she explained that because i asked the vet on advise on milo that means i needed to pay a consultation fee, I asked why i was charged on the day which she didn't have an answer for. i then said well i don't think its fair for me to pay receptionist replied saying thats fine ill let my boss know to call the debt collectors
What a JOKE !!! tribble experience
Rita Aresta (24.03.2014 18:23)
BBB are amazing. We have recently joined their London practice with our puppies and they've always gone the extra mile in order to book fast appointments (when one of them was ill). Great service provided by all members of staff (who actually remember you from past visits) and advice given over the phone, Facebook or in person. We would most definitely recommend this veterinary practice.
Update March 2014: Still 100% recommend this practice. Our pups have just been there for dental work and spaying and I cannot commend the staff enough! Thanks!
BBB are amazing. We have recently joined their London practice with our puppies and they've always gone the extra mile in order to book fast appointments (when one of them was ill). Great service provided by all members of staff (who actually remember you from past visits) and advice given over the phone, Facebook or in person. We would most definitely recommend this veterinary practice.
Update March 2014: Still 100% recommend this practice. Our pups have just been there for dental work and spaying and I cannot commend the staff enough! Thanks!
