Hollywood Bowl Milton Keynes
| Xscape Mk, 602 Marlborough Gate, Milton Keynes |
5 oranları
8.40/10.00 |
|
+44 844 417 6774 |
|
Hollywood Bowl Milton Keynes haritada
değerlendirme
David Hayman (11.10.2017 19:34)
Excellent service from friendly and professional staff. Excellent value for money and quality facilities. Would fully recommend this company for a night out.
Excellent service from friendly and professional staff. Excellent value for money and quality facilities. Would fully recommend this company for a night out.
Tom Shedden (17.09.2017 21:09)
Usually really busy, but my kids love it. Fairly well maintained.
Usually really busy, but my kids love it. Fairly well maintained.
Javier Anllo (19.08.2017 17:47)
Food was good but service was quite bad, asked and charged for crispy onion on the burgers but despite being out of it I had to complain to get a refund, they forgot to bring cutlery with the salad and took ages to get it when we asked for them and ketchup.
Food was good but service was quite bad, asked and charged for crispy onion on the burgers but despite being out of it I had to complain to get a refund, they forgot to bring cutlery with the salad and took ages to get it when we asked for them and ketchup.
NellyThePinkapink (01.08.2017 00:12)
Went on a busy Saturday night and would recommend booking before going as we had to wait an hour
Went on a busy Saturday night and would recommend booking before going as we had to wait an hour
Hitesh Sharma (11.07.2017 18:56)
Went on a busy Friday evening for my daughter's 6th Birthday. Seemed to be short staffed with the staff on duty being extremely busy juggling many tasks. On enquiring about my booking, the staff member told me I had actually booked for the day before (Thursday). This was an honest mistake on my part using the mobile phone to book. Explaining my mistake to the counter staff (Cara), and that it was my daughter's birthday, she was very helpful and managed to accommodate us into a lane, with the caveat that we would need to bowl at a good pace. We were fine with this.
This is what customer service is about. Cara's professionalism and manner in which she dealt with this was fantastic. Many other places the staff are complete jobsworths and would have told me they cannot do anything about my mistake, but not Cara at Hollywood Bowl. Staff like Cara can make or break an establishment and she is a credit to Hollywood Bowl and especially for ensuring my daughter's birthday did not get spoiled by my mistake.
I kept my eye on Cara as she was the only person on the main reception and with the pressure of long queues, change machines running out of money and constant queries from people about the games machines not printing tickets etc, she kept a smile on her face and dealt with people in a great way.
Fantastic customer service. Well done Hollywood Bowl and well done Cara.
Went on a busy Friday evening for my daughter's 6th Birthday. Seemed to be short staffed with the staff on duty being extremely busy juggling many tasks. On enquiring about my booking, the staff member told me I had actually booked for the day before (Thursday). This was an honest mistake on my part using the mobile phone to book. Explaining my mistake to the counter staff (Cara), and that it was my daughter's birthday, she was very helpful and managed to accommodate us into a lane, with the caveat that we would need to bowl at a good pace. We were fine with this.
This is what customer service is about. Cara's professionalism and manner in which she dealt with this was fantastic. Many other places the staff are complete jobsworths and would have told me they cannot do anything about my mistake, but not Cara at Hollywood Bowl. Staff like Cara can make or break an establishment and she is a credit to Hollywood Bowl and especially for ensuring my daughter's birthday did not get spoiled by my mistake.
I kept my eye on Cara as she was the only person on the main reception and with the pressure of long queues, change machines running out of money and constant queries from people about the games machines not printing tickets etc, she kept a smile on her face and dealt with people in a great way.
Fantastic customer service. Well done Hollywood Bowl and well done Cara.
