Bengal Brasserie
| 27 Vale Road, Royal Tunbridge Wells |
5 oranları
6.80/10.00 |
|
+44 1892 535164 |
|
Bengal Brasserie haritada
değerlendirme
Michael Haggerty (09.11.2017 00:54)
Went for a meal with the family just after the starter the waiter knocked over a full pint of cobra and my pint of coke in to my lap I was soaked. But it was an accident so didn’t make any fuss just said “it’s ok it was an accident” and tried to dry my self off however my timberland boots are ruined and I had to sit for the rest of the meal soaking wet and sticky. Bill came at the end and no gesture on behalf of the restaurant for me being soaked. Asked them and the 2 guys in charge were really rude just saying well we replaced the drinks....yes that you spilt. I had to sit cold wet and sticky as there was no handdryers or anything to help dry my jeans and top off. Shame as the food was nice but the customer service is seriously lacking. Had a similar incident happen in another restaurant manager could not be more helpful offered to pay for my clothes to be cleaned my starter was free (was only £3.00 but it’s the gesture) think the 2 guys in tonight need some further training in how to deal with customers first and last time I will be going here
Went for a meal with the family just after the starter the waiter knocked over a full pint of cobra and my pint of coke in to my lap I was soaked. But it was an accident so didn’t make any fuss just said “it’s ok it was an accident” and tried to dry my self off however my timberland boots are ruined and I had to sit for the rest of the meal soaking wet and sticky. Bill came at the end and no gesture on behalf of the restaurant for me being soaked. Asked them and the 2 guys in charge were really rude just saying well we replaced the drinks....yes that you spilt. I had to sit cold wet and sticky as there was no handdryers or anything to help dry my jeans and top off. Shame as the food was nice but the customer service is seriously lacking. Had a similar incident happen in another restaurant manager could not be more helpful offered to pay for my clothes to be cleaned my starter was free (was only £3.00 but it’s the gesture) think the 2 guys in tonight need some further training in how to deal with customers first and last time I will be going here
Cherry Blackbourn (12.07.2017 23:43)
Excellent menu, very good food and very pleasant and friendly staff.
Excellent menu, very good food and very pleasant and friendly staff.
jerry stampfer (03.06.2017 20:04)
Great food good prices...food a little different to similar places...interesting variations....nice friendly people
Great food good prices...food a little different to similar places...interesting variations....nice friendly people
Louis Fitch (27.03.2017 18:08)
Really friendly staff, great food, prompt service and fairly priced.
Really friendly staff, great food, prompt service and fairly priced.
Charles (14.03.2017 23:24)
Ok curry house (mostly). Dining in the price is really expensive though, but if you get take away the quality is not always great. All in all, about average on the food portion size. Usually plenty of seating available.
Pictures on walls are horribly plain.
Indian music too modern, with too high tempo western drums. Nothing authentic about this place. They need to try harder.
Ok curry house (mostly). Dining in the price is really expensive though, but if you get take away the quality is not always great. All in all, about average on the food portion size. Usually plenty of seating available.
Pictures on walls are horribly plain.
Indian music too modern, with too high tempo western drums. Nothing authentic about this place. They need to try harder.
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