Albuquerque Animal Emergency

Joshua Ashley (15.10.2017 07:05)
DVM Brent Megarry was fantastic! Knowledgeable, understanding and accommodating. 5 stars. I wish I got the Vet assistants name. She was so compassionate and wonderful. Thank you for helping my pup this weekend.

William McCafferty (25.09.2017 04:01)
Our dog popped a stitch from an operation a couple of days ago. We took her here as recommended by our vet for after hours treatment. We got in right away, they looked her over promptly, and let us know that due to the location of her sutures it was expected that one might pop. It was not critical and not practical to fix, so they cleaned the sutures and sent us on our way free of charge, which I thought was very nice of them. Every single person was courteous and professional.

Hannah Komadima (15.08.2017 05:32)
Don't bring your pet here. . . unless you are already expecting the staff to completely misconstrue and lie to you about the cost of their services!

I walked in the door tonight, 8 months pregnant, bawling my eyes about the death of my puppy. I was kindly greeted, immediately told there was no exam fee, and taken to a room. Minutes later I was quoted a price range of $130-$150 and even initialed a detailed price breakdown.

When I was at checkout.. . .even more devastated and sad because my dog was officially going to be euthanized, I was surprised that the actual cost was $204.03.

It never feels good to lose a pet. It is always a difficult decision and I spent a week agonizing over the "right" thing to do. In a difficult situation I would have appreciated honesty, so I didn't leave feeling like I had been the victim of emotional manipulation and abuse.

I had spent hours over the past week with our vet and other vet services, trying to insure that when the time came. . . I would NOT BE SURPRISED OR BLINDSIGHTED!

I was surprised and blindsighted The staff lied and was dishonest about prices. I did not appreciate leaving without my pet, and leaving feeling that way.

Boo! I am disappointed in people. I should never be so trusting.

Sandra Pena (26.07.2017 00:28)
I've visited VESCNM twice in the past year. The staff is friendly and you can tell they all are animal lovers and they wanna be there. Last year my cat was super sick, they were very thorough with the testing and taking care of her, but she didn't make it; they were very supportive and understanding, also very patient with me. I went back today ( 30 days short of a year) with one of my dogs and they were as loving and caring to my baby as they were last time; I was surprised to see the staff was the same, which tells me they love what they do and where they work, since they are still there. My dog will be ok, but I'll definitely be back if I had any Vet needs; I also make sure I recommend them for any emergencies. They have great specialists!

Mollie McGraw (29.04.2017 19:06)
In 2012, our vet told us our young rescue dog needed knee and hip surgery because she had malformed hip sockets and knees. We received referrals to two different specialty veterinarians. The first vet gave us an astronomical quote and said the price may increase depending what he found during surgery. With this response, we were considering whether putting our young dog down was the most sensible option. Fortunately, we were referred to Dr. Schwartz at Veterinary Emergency & Specialty Center of New Mexico. His quote was very reasonable. He operated only on our dogs' knees but did it in such a way that it solved both the knee and hip issues she was having. After 6 weeks of recovery, she was able to walk and run. Our positive experience was confirmed when we spoke with our local vet who told us he was impressed with Dr. Schwartz and the solution he crafted for our dog. Five years later our dog is walking, running and enjoying life. We are incredibly grateful to Dr. Schwartz. Thank you!

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