Rapides Regional Medical Center

Deanna Rachal (17.11.2017 10:21)
Took my husband in for his knee it was hurting him very bad he has had surgery on it when he was a kid in highschool they checked his blood pressure it was 175/105 are 105/175 how ever it goes sat there for 3 hrs they say it's bone on bone after the x-ray gave him a shot for pain that did absolutely nothing sent us home.we got home an he was hurting worse than when we left for tha hospital. Thought the object is to help not make it worse

Raeneishia Groves (08.11.2017 12:16)
Their quality of service is getting terrible. You sit in the waiting room for 2 hours without seeing anyone and not having no info. The nurses and doctors were no help and none were in site for hours at a time and whn i finally seen someone i was told to be patient and i was in pain and had a blood pressure of 163/103 and to my knowledge that is considered to be to high and yet they showed no concern and urgency.

Anita Hall (06.11.2017 02:56)
Worst experience that I have ever had from supposedly medical professionals !!!!! I went to emergency room after suffering from a painful swollen knee and leg that I was barely able to put pressure on. I explained where my injury came from and that I had chosen the emergency room over urgent care because the emergency room would have the capability to do X-rays, in-depth exams, information to relate to my primary care physician or anything related to medical care. I was taken to the nurse practitioner who asked me a few questions and felt both my knees while still clothed to do a comparison. I asked why was my knee still swollen when the injury occurred on that previous Monday. I was told that ligaments can stretch and tear when moved the wrong way. I asked was the injury serious and was told "NO". My course of treatment consisted of a steroid shot, an ace bandage, a Medrol pack and an anti-flammatory that I had already been taking the entire week. I was NOT pleased with my care and asked to speak to a supervisor. Both nurses that assisted told me right out that an X-Ray should have been done and after visually examining my knee advised me to consult my primary care physician because they could see that I seriously needed better care. The charge nurse came in and I explained from start to finish what had occurred and what had not occurred. I related to the charge nurse that I was told that it was most likely and injury to the ligaments in my knee but when I read the discharge instructions it clearly stated that the practitioner did not believe my knee to have any broken bones or torn ligaments in my knee. I said that you can't have it both ways ,is it the ligaments or is it not. My diagnosis was Knee Pain, NOS. The charge nurse became very condescending after I questioned the ability of the nurse practitioner. He even remarked that I could still walk so it must not be too bad. I lost it! I called him a sorry ass charge nurse and that his rudeness was disrespectful and uncalled for. He left the room after he knew he wasn't talking to someone who was going to put up with his attitude. He kept waving and saying bye, bye, have a nice day, bye. Very professional right? I became so upset as I was struggling to walk that I said he was lucky I didn't punch him. He called for security as I was slowly hobbling out of the emergency room. I called him a sorry ass charge nurse again and he remarked that there were kids around and to watch what I say. Are you serious !?!? Why was he following me out of the ER? He had already called security. I'm barely walking and he's not concerned about me and the piss poor care that I received but rather the piss poor service he was about to inflict on other people. I walked out with the security guard and talked with him and he helped me make some sense of things. I will be following up because I NEVER want another patient to experience the level of disrespectful and awful care that I received.

Bonnie Cox (19.09.2017 17:43)
This hospital has a warm friendly atmosphere and clean facilities. The doctors are professional, yet they can connect with the patient on a more familiar level. I enjoy the service given and the attention to detail during assessment of the issue at hand. The staff are friendly and cheerful with a real caring attitude for their patients. The patients are involved in their care and everything is explained as it is being done, so there are no surprises. In my opinion, this is the best hospital in Rapides Parish.

Asia Gullette (31.08.2017 06:49)
I had to take my 2 year old here recently because she had swallowed a coin. My daughter was having a hard time breathing and she was drooling so I rushed her to the emergency room when I got there and was checked in they sent us straight back. We saw a nurse practitioner I don't remember her name. I explained to her what happened and she told me she said all she wants is for you to hold her she took her time and took me as a joke mind you my child is still drooling and crying. She finally did a X-ray on my daughter and found that the coin was stuck in her throat a few more inches and it would've been cutting off her ability to still breathe.. My husband then met me after getting off of work.. I kept in touch with my mother and after awhile I just broke down in tears because my daughter is over here suffering and you thought that I was joking.. We had to be transferred to Lafayette it took about 2 hours for them to arrive to Rapides hospital while my daughter is like that then it took us awhile to get there the ambulance workers wasn't in a hurry at all either.. this is my second time dealing with Rapides to where I have had a issue I will never bring neither one of my kids there ever again!!!

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