Banfield Pet Hospital

Renae Perry (17.10.2017 23:32)
I love taking my dog to this Banfield. Dr. Dominguez is a lovely person and she's always excited to see my fur baby. She made us aware of the possibility of a food allergy the first time we took our dog in, and we were able to identify the symptoms of some sort of allergy pretty quickly. We switched his food and his itching and ear and skin infections cleared up over time. Because she warned us so quickly that a food allergy (poultry, specifically) was a possibility, we saved months of testing and hundreds of dollars in bills from pet visits. Having read the reviews on google before we took our Baxter there, I was a little hesitant. Now I recommend this clinic without reservation. Friendly and understanding staff, kind and knowledgeable doctors, and the Wellness plan is awesome. I can't speak for older dogs, since Baxter is just a puppy, but with him they are awesome.

Betty Mcritchie (05.01.2017 00:10)
I have been pretty satisfied with this Banfield for almost 7 years. Experienced some problems last August and September with the lack of Vets. My dog got very, very ill and I had to take him to another Vet. Then I had to wait to get a follow-up appt for 8 weeks and was supposed to get blood work in three weeks after his hospitalization. I have the Wellness Plan and didn't want to go elsewhere. It seems there is more stability now with Dr. Dominguez. I like her and she is very helpful and interactive with my dog's care.

Mica Benavidez (27.12.2016 16:37)
I had two cats. One of them we had to get euthanized here and the other we got neutered here. They both had the kitten care plus plan. Now my cat died last December and they continued charging us for his plan until April/May of this year. We finally got the plan canceled, but they wouldn't refund our money that they took for those months that they continued to charge us for a cat that was no longer alive. Which is bullshit because it was their responsibility to take care of that considering he died at their hospital. I would like to add that while we got our cat euthanized we were treated very nicely and were well taken care of. Now in February of this year we got our other cat neutered here. During his recovery his surgical area was very swollen and filled with pus. Soon after all the pus drained he got an abscess right next to the surgical site (his scrotum). It was pretty much a giant hole in his skin. We took him back to Banfield and of course they tell us that it wasn't because of the neutering surgery it was that he got hurt by a sharp object. They sold us some medication and we left. Mind you the wound was a perfect circle. And before it was a wound it was a medium sized ball of what I'm assuming was pus inside his skin. Later on it burst and created that hole. I talked to my cousin who is a veterinarian and has recently finished all her schooling and she told me that it was definitely because of the neutering surgery and that someone over there messed up. So Banfield, while having very nice staff, has people who can't manage a simple feline neutering surgery and a corporate system that just steals money from it's own customers/patients. You'll be paying a lot of money for very iffy service.

Jason Tyree (10.09.2016 17:33)
Awesome staff very friendly and they took care of my dog. They answered all questions and saved me money.

Sandra Morales (20.05.2016 19:11)
Dr Cantu is great but my only problem is that they can't help in the event of an emergency. They can't even process cultures on wounds. They are awesome if your pets are always healthy but the minute things go south they are of no use.

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