Banfield Pet Hospital

Sherri McGhee (05.10.2017 17:56)
They just want you to keep coming back. His first apt they barely checked him. Now the want me to make a second appointment to check him again

Tiffany tran (23.09.2017 07:25)
I know a few of the staffs at augusta banfield and I for one can promise that a few do really care for your pets. However, it is BANFIELD Policy and regulations that I am questioning. I had to put my 10 year old daschund down in 2014 at my local spca where I currently work now. My baby had got severe bloat and the vet would not perform any type of x-ray without the money on hand. I had to sale everything I had to just pay for his IV to get fluids into his system...I regret spending that money at the time thinking back I probably could have spent that money to get him better care...I was planning on borrowing money from a friend when the next morning my baby was throwing up blood in bathroom floor and could barely hold his head up I knew right then he would not make it through surgery. With a broken heart I made yet again the second hardest decision of my life and lost yet again another family member I miss till this day. My other dog was never seen by banfield I guess that a blessing. He actually was a chihuahua terrier and had cancer. He could not stand very well nor walk without peeing even with the vet care it was just too much for his body to handle..

Erica Link (22.07.2017 19:23)
Don't believe all the positive reviews. 😒🙄
Do not bother with Banfield Animal hospital. What a joke of a facility. Actually turning away sick pets unless THEIR clinic has seen them before. I had a relatively minor situation with my cat and was told I couldn't bring her there for treatment because she had to have an exam on file with THEIR place first. They don't care about the welfare of animals. How can you turn a sick animal away?! Not to mention their staff are rude and just refer people to an expensive emergency vet. I will encourage everyone I know to stay away and hopefully they'll go OUT of business one day.

Melissa Barnes (23.01.2017 02:39)
Every single employee here loves your animals almost as much as you do. It used to take a while to get an appointment, but they've hired more vets so it's much better now. Care is always great and they really take them time to help you understand your treatment plans in line with your budget and limits. I've used Banfield for 7 years now in both Maryland and here and I have always been satisfied and grateful to have these wonderful people looking out for my fur babies!

Amanda Patton (12.01.2017 19:03)
This photo was taken one month and four days after my dog was spayed at Banfield. When I picked her up, the vet who performed her surgery didn't even come out and speak to me. The tech handed her to me and told me to have a great day. There were no papers, no conversation, or anything about what to do or expect during her recovery process. I had noticed 14 days after her surgery that her incision just didn't look right and that something was wrong. The vet tech told me she was allergic to the suture and to watch for bubbling in the next several months. Three days later, I see bubbles. Once again, the vet did not speak with me. The tech handed me a prescription for a very weak antibiotic "just in case" there was an infection. And then THIS happens. Panicking, I called Banfield and the vet is still not available to speak to me. I leave a message with my name and number at 2:30, and when 4 rolls around, I had to schedule an emergency appointment with another hospital because they never called back. I didn't receive a call back until the next morning around 10. Because of their negligence, my dog has been really been sick. And I am locked into a contract for services I will never use again because of what they should've done. Banfield is too busy of a hospital to have two vets in the office, so if you want to make sure your animal is receiving the proper attention and care they deserve, do not go here.

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