Arbutus Veterinary Hospital

Ron Gurnsey (08.10.2017 14:14)
Dr. Luke Suh has been caring for our families dogs for over 15 years. He has a great staff that can't wait to see the dogs when they cone in. They are always friendly, courteous and very caring. Our digs have always been well cared for and when he discovered our Rottie had cancer he referred us to a great specialist.

Rob Brigham (16.07.2017 07:39)
Dr. Sue is great, and so is the rest of the staff. Their prices are extremely fair.

b More (31.05.2017 00:01)
This place is horrible. The lady with red hair at front desk is so unprofessional. She does not know anything about pets but try's to sell you medication that you don't need. She eats her lunch while talking to you. She needs to be fired.

Ashley Kim (31.01.2017 04:55)
I have been going to this place almost 9 years for my dog. Dr. Suh is a very genuine and caring vet. My dog had few major surgeries for his ear, and every time I felt that Dr. Suh is very professional and empathetic. Recently, my dog was definitely not acting right, and it was emergency situation for me. I called the hospital and was able to take him right away even though front desk said appointment was all booked at first. My dog is doing super well! & I’m HAPPY!! The cost is always cheaper than what I expect every time I visit with my dog. I highly recommend going here.

Saes Kim (08.01.2017 02:55)
UNPROFESSIONAL STAFF/DOCTOR

My dog got a rash over his eye lid after the grooming and we took him to the vet to make sure he's OK.
I was on my way to work and my sister took him to the vet but didn't have his pet insurance claim form. So I called and asked to see if I can email so they can fill out the form. The front desk staff said "oh no, we don't have a computer so you have to fax it" EXCUSE ME???? THIS IS 2017 AND YOU DON'T HAVE A COMPUTER OR EMAIL??? HOW DO YOU GUYS OPERATE THE BUSINESS?? PLEASE TELL ME!!!

Upon arrival, he knew he was at the vet and started to shiver and his anxiety kicked in. The doctor/staff didn't even care how scared he was but just brought him up to the table and examed him WITHOUT comforting him. They gave him (2) oral pills and (3) staff grabbed our dog (he's only 20 pounds/medium dog) and just shove down pills. This made him SUPER STRESSED OUT AND MADE HIM SORE. Next day, my dog is NOT doing so well. He is not eating, drinking, peeing, pooping, walking but just laying in his bed. I was so concerned about his condition and took him to Annapolis emergency vet hospital to make sure he is OK. The vet asked him what they gave him for the oral pills and looked at the invoice. They just put "ORAL PILLS" on the invoice and I don't even know what they gave him just looking at the invoice. THIS IS A HUGE PROBLEM. I CAN'T FIGURE OUT WHAT THEY GAVE HIM AND I HAVE TO CALL THEM BACK TO SEE WHAT THEY GAVE HIM DURING THE EXAM. Also, they dropped the pill on the ground and just pick it up like nothing happened and shove down the pills.

This place is so unprofessional and my sister even told me that the doctor/staff rushed everything, didn't feel any love for the pets and I WILL NOT BE COMING BACK HERE. I am going to seek for another vet as I do not trust the doctor/staff here. They can literally kill my dog base on how they treat him!!

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