American Family Care

Amanda Dukes (11.11.2017 03:29)
Dr was very knowledgeable very well bedside manner cares about her patients is very thorough doesnt rush you in and out and does blood and lab work to make sure you are diagnosed correctly answers any questions you may have and is very patient

Charles Gibralter (01.11.2017 18:33)
I've been going here for 2 years now. Not any problems until this last visit. I was promptly taken back to a patient room. At this point I spent 2 hrs waiting for a strep culture to be taken and blood to be drawn. Doctors offices get busy, however, during this time I stepped out of my patient room and sat down in the hallway to listen to the nurses on duty and doctor. They were talking about their upcoming Halloween plans and where to pick up alcohol. At this time I made. My presence known and asked if my results were back. They notified me they were and would be in shortly to administer some antibiotic shots. After 1hr 35 to 45 mins I walked out into the hall again and resumed my seating position around the corner from where the nurses and doctor sat. While they're conversation was fun and informing, as I now know where to get costumes of different animals with limited fabric, I did not receive my shots. I again made my presence known. And walked towards the door. At this time one of the nurses asked if I had received the medication. I replied with a no and I apologize but I am now late for work and must pass on the medication, I would return tomorrow. She did inform me it'll only take a moment as the shots are ready, and following my better judgment I bit my tongue and continued out the door. Upon calling corporate to resolve the claimed services that weren't received, I was given the normal run around and then the eventual "you're phone is cutting out I can't hear you" routine. I stopped claim payment with my insurance and am now following up with legal charges against them. Have fun playing with this establishment.

Charles Tharp (28.10.2017 20:07)
If you don't hear when they call your name. They quickly strike you from the list and move on to the next. THEY should speak up. Note the one with braided hair did great. Came out into the waiting room. To verify before moving on to the next patient.

Jeremy Battles (21.10.2017 00:50)
Dr. Reese has taken care of me a few times. From lacerated finger to bronchitis and walking pneumonia. Always got me better or to the right specialist. Quick service and very professional, friendly too for all staff.

Mercedes Cooper (01.10.2017 04:48)
Came in today to get my physical and I brought my son with me and everything was amazing. The front desk rep was very friendly and made my visit very welcoming. Darius was AWESOME!!! He allowed my son to participate and "play doctor" while I was completing my physical and he enjoyed being a doctor for the day! Thank you very much Darius for being so kind and making my first visit to American Family Care awesome!!!

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