Standifer's Animal Clinic

Chance Wheeler (10.10.2017 23:48)
Marissa is the best, so nice. Shana is wonderful to work with also. So friendly

Ronald O Lee (08.09.2017 05:12)
We have used these people for years but in those years they haven't made it any easy for handicapped people to get into their building and for this reason we are going to start going to a 5 star rating clinic that has seen to handicapped people's needs. Green Springs Animal Clinic.

Emily Lindsey (09.08.2017 02:06)
I have been a loyal customer of Standifer Animal Clinic for years. During that time, I have had several bad expereinces with them, but have tried to give them the benfit of the doubt. After yet another terrible experience here, we will no longer be using this clinic and feel that others should be warned before they choose to use this clinic as well. First, let me say that all of my experiences with Dr. Standifer have been wonderful, which is largely why we kept coming for so long. However, the clinic is not what it once was, and is in my opinion no longer safe for animals nor is it operating in their best interest. The office manager there is truly terrible. She is rude, unorganized, and has no regard for the health and safety of the pets there. I at one time referred many friends to Standifers, but after hearing many MANY of them come back with stories of the rude office manager, I stopped. Though I could go on for days, here are the highlights:
We brought our kitten to the clinic and spoke with her to set up a procedure. She scheduled the appointment and assured us that it was all taken care of. She also did the intake of our pet on arrival the morning of. We were shocked when we returned to pick up our pet only to find that the WRONG SURGICAL PROCEDURE had been preformed on our sweet baby. The manager took no responsibility, was arguementative, extremely agressive, and even though she was the one who both scheduled and did the intake on the animal preoperatively, claimed to have no knowledge of the intended procedure. Dr. Standifer and his wife were extremely apologetic and upset over the situation and we did our best to put this behind us and continue our ongoing relationship with the clinic there.
Until this week...when we had our "last straw." My sweet dog, our oldest, a regular at Standifers for routine grooming, was attacked by a wild animal. He was bloodied and wounded and we called Standifers, during regular business hours I might add, to explain what happened and see if they could see us right away. They told us to come on in and we rushed him to clinic. On arrival (it is no more than 20 minutes away), we were told that the vet had just gone to lunch and that we could come back in an hour. A clinic that turns away a wounded bloodied animal- not to mention one that they were expecting, that they themselves instructed to come in- should NOT be trusted with the lives and well-being of any furry members of your family. The woman working the desk actually LAUGHED at me and said we shouldn't be surprised, as everyone closes for lunch between 12-2. Let me remind you, this is a WALK-IN ONLY clinic, which claims to provide emergency services to their animals. They did not offer (with the vet tech sitting talking on their cell phone- or the many groomers and other axillary staff available) to take the animal back and start cleaning his wounds or shaving the areas to get them ready for when the vet returned. They did not offer ANY assistance or show any interest or compassion for our poor wounded, bleeding poodle, who they have seen every month for years. They turned him away- telling us to come back in an hour. They laughed. They did not offer any assistance or recommendations of where to go, what to do. Needless to say, we got our records and left and will not be returning. We went to the animal clinic two blocks down, where the staff recognized the urgency of the situation and my little guy was thankfully seen and taken care of right away.
Please do not take your animals to this place. You can see from the other reviews that our experience was not unique. They have performed unecessary, unauthorized procedures on other animals as well. I could overlook an ernest mistake, even the rude office manager, or the clinic never opening when it is supposed to, but I can not overlook them neglecting animals and showing a complete lack of respect for their lives and well-being and you should not either.

mia fiterman (07.08.2017 21:27)
Dr. Bond was the 3rd vet in 2 weeks for our rescue yorkie. She was the 1st to suggest an x-ray...Thank goodness I found this clinic!

Dacorian Campbell (05.06.2017 01:19)
Excellent service and the best vet in town. Highly Recommended.

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