Pilgrim Insurance Co

Ebe Ativie (17.11.2017 17:03)
They deserve no stars, they are worst insurance company I’ve ever dealt with. I called to resolve an issue and the person I spoke with was extremely rude and didn’t want to help and told to call my agency and was not will to help to resolve the issue. When I requested to speak with a manager he told me that was no manager available and hung up on me. when I called back to talk to someone else she hung up on me as well when I was trying to explain myself. They refused to transfer me to the manager they are worst insurance company with highest premium price and worst customer service.

Peter DeAmelio (23.10.2017 22:31)
Worst insurance company I ever dealt with in the 23 years I’ve been driving! They didn’t even want to contact the other parties insurance company when I was in an accident. The first time I spoke to my adjuster, she told me, you’re 100% at fault and that was it! I said, how about calling the other one Maura Co company bc at the very least it’s a 50/50 even the police officer at the scene said that it was as 50/50. The worst part was that I had to hire an attorney for my own insurance company Pilgrim to pay me for my vehicle when i pay for collision & comprehensive insurance and it’s not cheap! It took exactly 3 months to the day of the accident to get the money for my vehicle that was totaled! So if you’re thinking of going with Pilgrim Insurance, don’t! Run far away from this insurance company and don’t look back!

Kierra Rogers (12.10.2017 16:15)
Worst customer service you will experience. It took my claim manager almost a week to even answer my calls after numerous voicemails. Its also funny because they pride themselves in returning customer calls within 24hrs but like i said it took them almost a week to just answer my call. The customer service representative that ive dealt with dont actually listen to what your saying but will make it seem like she is. Ive been driving my car around barely unfit for the road (because i need to go to work) and pilgrim insurance doesnt care. They dont care about your safety or anyone else’s safety, just their money. Dont waste your time and pick another insurance company dont say i didnt warn you!

Nick R (20.09.2017 23:36)
Ever since coverage started, Pilgrim has been sketchy in terms of changing payments and charging random payments, and while calling to dispute these charges they are unprofessional and arrogant. Very high premium prices for very low service, coverage, and customer support. Terrible company and employees.

Allison Todaro (04.05.2017 16:24)
Pilgrim insurance sucks donkey cock! Someone put a claim against me stating I hit his vehicle, which I didn't. I called pilgrim and notified them that a bogus claim might try to get processed and that I did not hit his vehicle. They call me a week later for a statement I tell them I didn't do it and explained everything. Then I find out today, almost 8 months later, that they paid the claim for this assholes truck saying that I refused to give a statement, when I explained everything. . So BEFUKNWARE, now I need to appeal this because apparently someone can claim anybody hit your car and you can get paid. Fukn assholes!

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