Overseas Adventure Travel
| 1 Mifflin Place, Cambridge |
5 oranları
5.20/10.00 |
|
+1 617-350-7500 |
|
Overseas Adventure Travel haritada
değerlendirme
Pamela S (09.10.2017 00:45)
I have never been so disappointed as I am w OAT. Last year when I went to Tuscany, they were remarkable -- the tour guides were great and the staff stateside were very helpful. OAT has done a 180 on the stateside assistance. Unbelieveably LONG wait times on the phone for one. It's impossible to get simple questions answered. On this recent trip, I had confirmed seats and the airlines did something and I lost half of the confirmed seat assignments. A month prior to the trip I looked at the itinerary and noticed this. OAT was able to restore 2 of the 3 seat assignments but wanted me to go from seat 18 to 31 on a 6 hr flight in the back of the plane. Good thing I took out insurance because if nothing changes in the next few weeks, I am canceling -- and I don't think the OAT person was really very concerned about this inconvenience. Anyway, OAT's service has declined compared to what it was.
I have never been so disappointed as I am w OAT. Last year when I went to Tuscany, they were remarkable -- the tour guides were great and the staff stateside were very helpful. OAT has done a 180 on the stateside assistance. Unbelieveably LONG wait times on the phone for one. It's impossible to get simple questions answered. On this recent trip, I had confirmed seats and the airlines did something and I lost half of the confirmed seat assignments. A month prior to the trip I looked at the itinerary and noticed this. OAT was able to restore 2 of the 3 seat assignments but wanted me to go from seat 18 to 31 on a 6 hr flight in the back of the plane. Good thing I took out insurance because if nothing changes in the next few weeks, I am canceling -- and I don't think the OAT person was really very concerned about this inconvenience. Anyway, OAT's service has declined compared to what it was.
Fraser Hunter (06.10.2017 23:15)
I have had six trips with this company (and sister company) so far, and they have all been incredible. Turkey and Europe multiple times, Eastern Europe, Costa Rica, Africa. . . This company strives to give their clients an amazing experience, so I was very surprised to see two negative reviews. However, I do note that they appeared on the same week, so perhaps they were on a trip together and obviously just weren't happy. I also note that it doesn't seem to be the quality of the trip that was a problem, it was "too much time in one place" and "pedantic" other travelers. For that a great company gets dumped on? If a traveler does their homework, they have every opportunity to think about a trip's itinerary. Personally, I like being in one place for a few days, as you can use the hotel as a base and unpack a bit and relax. Furthermore, the guides we have been fortunate enough to have on these trips have knocked themselves out to make certain that I and my family had the best possible experience, and we have seen some amazing locations in safety and comfort. As well as being extremely knowledgeable, these guides are trained to handle family and medical emergencies with the utmost care and efficiency. On the subject of food, where do I being? The food we enjoyed was exceptional, with as much variation as is possible for several really remote areas. We had a sit down dinner every night with linens and candles, and great food, out in the middle of the Serengeti. We had wonderful buffets every night, bursting with beautiful fresh fruit and vegetables, and delicious entrees, (as well as a specially ordered birthday cake) out in the middle of the rain forest, water world of Tortuguero, Costa Rica. The river cruise we went on with Overseas' sister company, Grand Circle, was amazing, and both the quality of the food and the creativity of the chef were incredible. Unfortunately, the one thing any company can not control is "pedantic" guests. . . However, if you have lived long enough, you come to realize that there may be people in the world you just don't necessarily click with. . . and that is probably going to be the case unless you live in a cave by yourself somewhere. I tried to approach the trips I went on with a positive attitude and a strong spirit of adventure. For me, meeting new people, pedantic or not, is all part of the journey. Many thanks to Fernanda (Italy), Andre (Venice), Victor (Costa Rica), Eleiza and William (Africa), Mustafa and Aykut (Turkey), and Nora and Stefhan on the Great Rivers cruise. I realize you can't always please every single person in every single situation, but you all did an amazing job.
I have had six trips with this company (and sister company) so far, and they have all been incredible. Turkey and Europe multiple times, Eastern Europe, Costa Rica, Africa. . . This company strives to give their clients an amazing experience, so I was very surprised to see two negative reviews. However, I do note that they appeared on the same week, so perhaps they were on a trip together and obviously just weren't happy. I also note that it doesn't seem to be the quality of the trip that was a problem, it was "too much time in one place" and "pedantic" other travelers. For that a great company gets dumped on? If a traveler does their homework, they have every opportunity to think about a trip's itinerary. Personally, I like being in one place for a few days, as you can use the hotel as a base and unpack a bit and relax. Furthermore, the guides we have been fortunate enough to have on these trips have knocked themselves out to make certain that I and my family had the best possible experience, and we have seen some amazing locations in safety and comfort. As well as being extremely knowledgeable, these guides are trained to handle family and medical emergencies with the utmost care and efficiency. On the subject of food, where do I being? The food we enjoyed was exceptional, with as much variation as is possible for several really remote areas. We had a sit down dinner every night with linens and candles, and great food, out in the middle of the Serengeti. We had wonderful buffets every night, bursting with beautiful fresh fruit and vegetables, and delicious entrees, (as well as a specially ordered birthday cake) out in the middle of the rain forest, water world of Tortuguero, Costa Rica. The river cruise we went on with Overseas' sister company, Grand Circle, was amazing, and both the quality of the food and the creativity of the chef were incredible. Unfortunately, the one thing any company can not control is "pedantic" guests. . . However, if you have lived long enough, you come to realize that there may be people in the world you just don't necessarily click with. . . and that is probably going to be the case unless you live in a cave by yourself somewhere. I tried to approach the trips I went on with a positive attitude and a strong spirit of adventure. For me, meeting new people, pedantic or not, is all part of the journey. Many thanks to Fernanda (Italy), Andre (Venice), Victor (Costa Rica), Eleiza and William (Africa), Mustafa and Aykut (Turkey), and Nora and Stefhan on the Great Rivers cruise. I realize you can't always please every single person in every single situation, but you all did an amazing job.
Paul Curasi (04.10.2017 18:25)
My wife and recently returned from the 2 week "Pure New Zealand" adventure with O.A.T. It was our first trip with them. I have nothing but great things to say about the entire experience. The reservation process was easy and their customer service reps were very knowledge and helpful. The pre-trip materials had everything you needed and the trip, as a whole, exceeded our expectations. Our trip leader, Darcy, was amazing and we were fortunate that we had 14 other people that got along pretty well. The itinerary was exactly what was promised and in addition, there several things that we did that were recommended in our free time that added so much (a walk through a glow worm dell, sharing a beer with locals, a visit to Pancake Rocks, a walk through a red wood forest and bonfire on the beach in Hokitika--just to name a few). The hotels were comfortable and in central locations. O.A.T. also came through while we were on the trip. A woman on our trip accidentally fell while walking back to the bus in probably the remotest area we traveled to. Our leader and O.A.T. arranged for a helicopter to airlift her to the nearest hospital. (It pays to buy trip insurance-either theirs or some other). Fortunately she was fine and rejoined our group withing 48 hours. I would definitely recommend O.A.T. for your comprehensive small travel experience . In fact we are booked on their "Voyage to Istria: Italy, Croatia and Slovenia" next March.
My wife and recently returned from the 2 week "Pure New Zealand" adventure with O.A.T. It was our first trip with them. I have nothing but great things to say about the entire experience. The reservation process was easy and their customer service reps were very knowledge and helpful. The pre-trip materials had everything you needed and the trip, as a whole, exceeded our expectations. Our trip leader, Darcy, was amazing and we were fortunate that we had 14 other people that got along pretty well. The itinerary was exactly what was promised and in addition, there several things that we did that were recommended in our free time that added so much (a walk through a glow worm dell, sharing a beer with locals, a visit to Pancake Rocks, a walk through a red wood forest and bonfire on the beach in Hokitika--just to name a few). The hotels were comfortable and in central locations. O.A.T. also came through while we were on the trip. A woman on our trip accidentally fell while walking back to the bus in probably the remotest area we traveled to. Our leader and O.A.T. arranged for a helicopter to airlift her to the nearest hospital. (It pays to buy trip insurance-either theirs or some other). Fortunately she was fine and rejoined our group withing 48 hours. I would definitely recommend O.A.T. for your comprehensive small travel experience . In fact we are booked on their "Voyage to Istria: Italy, Croatia and Slovenia" next March.
S T (29.09.2017 22:31)
OAT says they provide unbiased, unedited reviews. However, they will delete mixed and poor reviews that offer truly useful and comprehensive trip and tour experience details and constructive feedback and criticism of their OAT tour guides for future travelers. They are very sneaky and clever in this respect. Not a company I can respect and will not travel again with them for this reason. Very misleading as many other travelers have pointed out.
OAT says they provide unbiased, unedited reviews. However, they will delete mixed and poor reviews that offer truly useful and comprehensive trip and tour experience details and constructive feedback and criticism of their OAT tour guides for future travelers. They are very sneaky and clever in this respect. Not a company I can respect and will not travel again with them for this reason. Very misleading as many other travelers have pointed out.
Amy Juall (23.09.2017 20:30)
The trips & places OAT visits for the most part are fascinating & quite exotic. Knowledgeable & professional travel guides are another plus.
What kills the experience is the length of time for each site & the overall length of the trip. Also, the lack of diversity in the cuisine offered. The clientele of OAT also hinders the enjoyment. You are constantly surrounded by pedantic windbags who continually brag about previous trips with the company. With very little time to explore places on your own, you are forced to interact these individuals.
The trips & places OAT visits for the most part are fascinating & quite exotic. Knowledgeable & professional travel guides are another plus.
What kills the experience is the length of time for each site & the overall length of the trip. Also, the lack of diversity in the cuisine offered. The clientele of OAT also hinders the enjoyment. You are constantly surrounded by pedantic windbags who continually brag about previous trips with the company. With very little time to explore places on your own, you are forced to interact these individuals.
bilgilendirici malzemeler - Boston, MA
bilgilendirici malzemeler - Amerika Birleşik Devletleri (ABD)
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Amerika Birleşik Devletleri (ABD), Boston, MA
