Angell Animal Medical Center

Ashliegh Vallieu (11.10.2017 23:38)
My experience at MSPCA thus far has been nothing short of great. All the employees are extremely helpful. I'm new to the area and the transition with my pup was concerning but I've felt right at home. My visit with Dr. Bright was efficient and informative. She and her assistant were able to assess me issues, answer questions and reassure me about my concerns. I'm very happy I made the decision to use the MSPCA to care for my pup. I appreciate how accommodating the facility and staff are. I feel like any request I have is heard and respected.

Stephen Baccari (20.09.2017 17:27)
Check-in was relatively easy. It was a busy night, but still we were only there about 15 minutes before a vet tech took vitals and maybe 30 - 45 minutes total before a doctor came in. We were ultimately sent home due to there being a lead time before the doctor could provide the treatment necessary, so we ended up going to our regular vet in the morning. I was able to obtain a pain killer prescription and left. Since we didn't end up getting the actual treatment, it would have been nice to get the deposit back, but they were upfront about it being non-refundable and I accepted that risk going into it. Angell works because the are open almost always, otherwise I would have gone to the regular vet from the start.

kinga irzyk (19.09.2017 18:46)
Everyone was polite, timely, and professional. My cat wasn't stressed at ALL (unusual for the high-strung kitty) she was even purring the whole time. The vet assistant wasn't super helpful (asked her some questions and she answered .. different questions?) but she was very kind.
The cost was good (on the high end but certainly cheaper than it would be anywhere else) and reasonable.
Loved the adoption center by the waiting area - very tempted to find a friend for my cat while waiting and certainly perused :) Again - adoption centers are often not thought of as clean, bright, and joyful. There is no sadness or darkness, and I couldn't imagine going anywhere else for veterinary services in Boston. cleanliness, friendliness, and answering all the questions! cost, as well, is the best compared to anywhere else

Pat Geyer (19.09.2017 05:42)
I am so very impressed with the reception and care at Angell West. Our ER vet went the extra mile to ensure that we understood how she came to her conclusion and the alternatives available. Every other family patient in the waiting room was happy with their care and services rendered too. I have visited many pet ER facilities through my sixty + years of loving and caring for my doggies; Angell West exceeded in every aspect all my other encounters. Thank you so much.

Eleanor Beltz (01.08.2017 18:04)
Dr. Terri Bright and Susan Conway were excellent and really made me feel at ease during my appointment. Terri was able to recreate the concerning behaviors very quickly after our discussion- a testament to her experience and professionalism- which limited the stressors placed on my dog. She provided a clear, manageable and multifaceted plan of action at the end of the first visit. Both Terri and Susan were fantastic and I am looking forward to the progress I anticipate my pup (and myself!) making over the next few months as well as our next visit with Terri and Susan.

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