Family Doctors' Urgent Care

Logan Bailey (22.07.2016 04:43)
Worst experience ever, the older lady doctor refused to give me any pain medication for my broken thumb because I did not want to pay for the x-ray. She was pretty rude to me as well, I recommend not even going to this place for any acute pain/care.

Mike Fredericks (02.06.2016 15:08)
Awful!!!! They truly don't care about anything except collecting there money! Doctor rushed me in and out and completely misdiagnosed my knee injury, still walking around with a blown knee....thanks for nothing

Debi Steffes (01.03.2016 23:17)
I was in Bozeman visiting for the weekend and had been fighting a terrible head/chest cold for 8 days. My symptoms were increasingly getting worse and OTC meds were doing nothing to relieve my sinus pressure. I finally decided enough was enough when both eyes were showing signs of infection and I feared a sinus infection was also setting in (I am no stranger to sinus infections, I know the signs). I had absolutely no complaints with anyone in this office EXCEPT the doctor, Mary Boscamp. She was rude from the minute she entered the room. She would NOT listen to me, spoke over me, and was so condescending it was all I could do to not walk out. She informed me that there was no way I could be getting a sinus infection, as this takes a MINIMUM of 10 days to develop. She told me my high blood pressure (160/116) was likely due to "something else" that was stressing me. She told me my eyes looked fine (all diagnosed WITHOUT getting out of her chair to examine me!). I explained that I had surgery on my eyes only months ago, and having an infection was very concerning to me. She COMPLETELY blew me off! Gave me a lecture on the over- usage of antibiotics (I hadn't had an antibiotic in years) and I should wait until day 10 to see if my sinuses were still a problem and at that point I should go BACK to the doctor to have a sinus infection treated. She apparently didn't believe I have a codeine issue as when I told her it makes me vomit, she said "Well you know you can't take it on an empty stomach". I am nearing 50 years old and quite frankly know how my body reacts to certain drugs, no lecture needed! In the end she agreed my eyes needed antibiotics. Imagine how THANKFUL I WAS?!! Horrible doctor!!!

Molly Heckman (12.01.2016 21:20)
This place is awful. I went to see a doctor about a skin issue I was having. The doctor Susie treated me like I had no idea what I was talking about. I have dealt with this since I was a kid and am in the skin care business myself. She was very rude and condescending to me to the point where I got up and left the office. I then went to the other urgent care in town expecting to get my problem taken care of so I could go on with my day. Come to find out she had sent a letter (I later found out it was my chart notes) to this office. The way this was written was slanderous and she made me sound like a crazy person. Not only is it unprofessional it makes me embarrassed to go back to this other urgent care. Unfortunately this didn't break any HIPPA laws but I feel like something should be done about this doctor who is one of the reasons people have a negative outlook on doctors. She prides herself on being a practitioner for 25 years, apparently she missed the part of treating patents with respect and having proper bedside manner. Luckily the new doctor saw the need for me to be treated. I'm glad this lady's misguided opinion of me was not taken seriously. I wish I could give this place 0 stars.

Priya Iyer (03.06.2015 22:45)
They are having issues with the new Tax ID and most of the claims to United Healthcare are being processed as Out of Network. We only had a 25$ co-pay for Urgent care but now got a bill from them for the whole amount. This is being ongoing since Feb 2015 and has not been resolved for 4 months now. Worse, patients are not being informed beforehand. They are claiming they will refund the amount once the issues are rectified, but have no idea/ETA when it would be refunded. Check about their status on being in network or out of network for your plan beforehand. Sad that patients are having to pay for their goof ups with United Healthcare.

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