Lenox Hotel & Suites
| 140 North Street, Buffalo |
5 oranları
7.60/10.00 |
|
+1 716-884-1700 |
|
Lenox Hotel & Suites haritada
değerlendirme
Alan Grozelle (19.11.2017 23:35)
Lenox is a fantastic hotel. No, it's not a huge corporate chain; it's not a Hilton or some other pompus pampered chain hotel. It has history, it is an independent hotel. The staff are very friendly and very accommodating. Rooms are simple and very clean! The Lenox is right downtown and is walking distance to many points big interest. The bar and grill is amazing. For craft beer people, the beer list is massive! Beers are in can; the just got Big Ditch Hayburner on tap. The food is phenomenal and is all done in house. The Lenox is the only hotel I book when visiting!
Lenox is a fantastic hotel. No, it's not a huge corporate chain; it's not a Hilton or some other pompus pampered chain hotel. It has history, it is an independent hotel. The staff are very friendly and very accommodating. Rooms are simple and very clean! The Lenox is right downtown and is walking distance to many points big interest. The bar and grill is amazing. For craft beer people, the beer list is massive! Beers are in can; the just got Big Ditch Hayburner on tap. The food is phenomenal and is all done in house. The Lenox is the only hotel I book when visiting!
Catie Lewis (07.11.2017 02:03)
Good location, nice bed, the bathroom was tiny and the tub was dirty and didn't drain well
Good location, nice bed, the bathroom was tiny and the tub was dirty and didn't drain well
Alexandria Burden (22.10.2017 04:48)
Amazing experience, great view and wonderful people! Leah stole our hearts and made us feel so at home! ❤️ Definitely will be back, but we’re sorry to see Leah go, and wish her best of luck at her new job!
Amazing experience, great view and wonderful people! Leah stole our hearts and made us feel so at home! ❤️ Definitely will be back, but we’re sorry to see Leah go, and wish her best of luck at her new job!
Dan Jackson (21.08.2017 23:10)
Great location close to downtown and good amenities. Situated in a very nice area with large old homes and mature trees. The building is a great old building with lots of charm and character.(Loved the old elevator) The restaurant/bar has great food and a nice atmosphere.
Great location close to downtown and good amenities. Situated in a very nice area with large old homes and mature trees. The building is a great old building with lots of charm and character.(Loved the old elevator) The restaurant/bar has great food and a nice atmosphere.
Emily Chen (26.06.2017 00:06)
BE WARNED. BEDBUGS. I rarely write a negative review, but I feel strongly that I need to warn the public. We found a bedbug crawling around in the room, and actually caught that sucker in a plastic cup so we could bring it downstairs to show the gentleman at the front desk. He was extremely apologetic and empathetic and gave us large garbage bags to seal all of our belongings in - many of which we unfortunately ended up just throwing out to avoid risking the worst. The man at the front desk informed us that he could not issue a refund and that only the manager could do that (whom happened to be out of town). I e-mailed the manager that day and it took her a few days to finally address the situation and issue a refund. The only nice thing I can say about this place is that it's a beautiful historic building that has been around for over 100 years. The old marble floor in the lobby is pretty. But at what cost? After having to throw out some of our favorite items of clothing, I really don't care how pretty the floors are. I'm sorry to have to write such a negative review, but I genuinely feel I would be doing the public a great disservice to NOT write this.
BE WARNED. BEDBUGS. I rarely write a negative review, but I feel strongly that I need to warn the public. We found a bedbug crawling around in the room, and actually caught that sucker in a plastic cup so we could bring it downstairs to show the gentleman at the front desk. He was extremely apologetic and empathetic and gave us large garbage bags to seal all of our belongings in - many of which we unfortunately ended up just throwing out to avoid risking the worst. The man at the front desk informed us that he could not issue a refund and that only the manager could do that (whom happened to be out of town). I e-mailed the manager that day and it took her a few days to finally address the situation and issue a refund. The only nice thing I can say about this place is that it's a beautiful historic building that has been around for over 100 years. The old marble floor in the lobby is pretty. But at what cost? After having to throw out some of our favorite items of clothing, I really don't care how pretty the floors are. I'm sorry to have to write such a negative review, but I genuinely feel I would be doing the public a great disservice to NOT write this.
