Gold Coast Animal Hospital

Derrick Bigham (26.08.2017 16:29)
The staff is very friendly and knowledge. They care about your pet and provide excellent service.

julie fehrenbacher (05.08.2017 22:17)
My dog is happy here.

Bryan Nagy (06.05.2017 14:18)
Super friendly and accommodating! They treat my pup so well!

Janice Johnson (07.04.2017 01:12)
They are wonderful, took care of my dog after he was hit by a car. Now he's 100 % better

Andrew Smith (31.03.2017 19:21)
Be careful with boarding older pets. My dog died a day after picking her up after a long weekend staying at GCAH.

I recently moved to the neighborhood with my 9 year old German Shepherd Lexy. I chose to bring her to Gold Coast Animal Hospital based on the location and decent reviews.

My initial experiences were positive. A little pricier then vets I've gone to in the past but considering the downtown Chicago location it was understandable. The service was professional and I felt comfortable with Lexy being cared for by them.

Last weekend I needed to go out of town and chose to try using GCAH for boarding. I figured she'd be in good hands with plenty of friendly people spending time with her and taking her out.

I'm guessing my dog isn't the only dog that get's a little stress and anxiety when their owner isn't there. Due to this, Lexy doesn't always eat that well when I'm gone, therefore she doesn't poop all that well either. Dr Reece felt that because of her pooping habits that she needed to receive a steroid injection for enteritis to help. They also put her on 2 medications (metronidazole & sucralfate). This was all done without my consent.

I know the intentions were to help her but she was an older dog that shouldn't have been pumped full of meds for a little diarrhea without my consent. A simple phone call to notify me and I would've re-explained that this was somewhat normal when I was away from her.

I signed a waiver that they explained would allow them to provide medical attention if something severe happened and they needed to save their lives. Obviously I'd be okay with that. I'm not okay with 3 meds being given to my dog without my consent for her poop being a little soft.

I picked her up Monday morning. Within an hour she began vomiting (10+ times by the afternoon). I took her back to the vet. Some very casual recommendations were made by the vet (could do blood work, could do an x-ray, could give her some nausea medicine) but there didn't seem to be any urgency that something might really be wrong. Based on that they seemed okay with the idea of monitoring her a little longer at home after getting some medicine for the nausea. I know it's my decision but I'm not a doctor. I really need a doctor who can identify when something is severe and will strongly suggest to me that more is done. I've spent plenty of money with GCAH the past 6 months. Another 500 to potentially save her life wouldn't have been an issue.

She seemed to be getting a little better and not vomiting very much but still seemed lethargic. The next day day she seemed like she was continuing to come around a little. That afternoon I found her in the bathtub where she took her last breath in my arms.

My dog is gone now and an autoposy would help provide some answers but it won't bring her back. She was getting older but Tuesday afternoon was not supposed to be her last day.

When I dropped her off at GCAH last Thursday she was full of energy. 5 days later she's gone. I can't prove these medications killed her but obviously something happened during her stay there over the weekend that ultimately lead to her health deteriorating and her death.

My issue with GCAH is that they did not contact me over the weekend to get my consent to provide her with these medications. I know my dog better than anyone and would've been against this and maybe she'd still be here with me today.

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